SHAWNA DAVIS

989-***-**** Ona, WV ***** adrjra@r.postjobfree.com

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level or higher position. Ready to help team achieve company goals. Experienced fork lift, inventory, office management, scheduling, laborer with over 10 years of experience in Manufacturing and customerservice. Excellent reputation for resolving problems and improving customer satisfaction. Not only did lineside deliveries, but also loaded Robots with modules of product to be machined, loaded and unloaded trailers incoming and outgoing, help with projects such as process creating, rebalancing and/or elimination, set up presentations for such task also for safety and cleanliness (5S Leader), was T&D (teamwork and developing) Leaders several times, also Note Taker, Time Keeper, and Presentation developer. Notify management and problem- solving employees of inventory levels and helped unload expedite shipments as needed per shift. Helped develop MID-shift coverage for machining deliveries and loading robots, also lineside movement of finished goods. MID-Shift also covered any expedites coming in for next production shift, and when needed covered orders for General and Tool stores. One the other end of internal Logistics we had our General and Tools stores, where equipment, supplies for all jobs, tools and parts were kept. There I was lead for a time being on new parts coming in. That task involves: inventory levels set and/or confirmed levels, placing new parts in locations available with proper min/max levels and adequate space. Also preformed daily cycle counts when others were not available or was no longer on new parts. I also processed and delivered orders that would come through by different departments of the plant. Helped with warehouse incoming and outgoing deliveries. Utilized forklift operator abilities as well. During my time I operated/certified on pieces of equipment such as forklift (electrical), fork tugger, standing forklift, standing and sit-down tuggers, and Cushman carts. Trained on manual and motorized pallet jacks.

I have many inventory and equipment skills learned throughout my work life. Able and willing to use as needed for job tasks.

Also worked in human resources as a filing clerk working my way up to administrator, handling intake

(hiring process), background checks, and drug screening along with generalized employee relations. I also have management experience in the Automotive Parts Sales industry. Inventory control also done at this Job. As well as scheduling, P&L reports, ordering and sales. And just general customer service whether it be do it yourself or professional accounts. Professional

Summary

Skills State and Federal

Regulations

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Delivery Instructions

Verification

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• GPS Applications

Dangerous Goods

Transportation

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• Driver Support

• Brakes and Tires

• Crew Safety Meetings

• PVC Piping

• Skip Loaders

• Dependable and Cooperative

• Good Depth Perception

• Inventory Counts

• OSHA Workplace Safety

Work Planning and

Prioritization

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• Coaching and Mentoring

• Shipment Processing

• Map Reading

• Delivery Documentation

• Process Monitoring

• Accident Documentation

• Work Logging

• CB Radio Communication

• Adaptability and Flexibility

• Cargo Security

• Daily Vehicle Inspections

Resolving Shipping and

Delivery Problems

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Customer Accounts

Management

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• GPS and Route Planning

• Mechanical Maintenance

• Team Goals

• Temperature Measurement

Order Picking and

Processing

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• Logistics Coordination

Hazardous Materials

Endorsement

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• Weight Limits

• Inquiry Response

• Prevention Techniques

• Corrective Actions

• Vehicle Systems

• Route Logs

• Operational Efficiency

Goods Wrapping and

Security

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• Basic Vehicle Safety

• Word Processing

• Customer Relations

• Handheld Devices

• Traffic Observations

• Project Requirements

• Vehicle Checklists

• Safe Machinery Operation

• Quarterly Reviews

• Accident Prevention

• Laborer Oversight

• OSHA Requirements

• Maintenance Requirements

• Defensive Strategies

• Personnel Protection

• Inspecting Assets

• Document Verification

• Spreadsheet Tracking

Vehicle Defect or Damage

Reporting

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Vehicle Service

Documentation

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Safety and Emergency

Equipment

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• Route Management

• Daily Log Updates

• Cargo-Specific Procedures

• Hydraulic and Manual Lifts

• Statement Billings

• Visual Inspections

Pallet Disassembly and

Assembly

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• Waste Prevention

• Incident Reporting

Verbal and Written

Communication

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• PPE Compliance

• Load Inspection

• Safe Moving Operations

• Equipment Inspection

• Weight Documentation

• Storage and Stacking

Skid, Platform and Car

Emptying

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• Material Handling

Delivery Information

Verification

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• Pallet Construction

Warehouse Management

Systems

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• Loading and Unloading

• Freight Counts

• Operation Monitoring

• Lift Equipment Operation

• Bulk Liquid Transportation

• Effective Prioritization

• Order Packing and Shipping

• Dimensions Recording

Materials Handling and

Transport

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• Heavy Load Hoisting

• Supply Pulling

• Customer Order Fulfillment

• Janitorial Duties

Accuracy and Efficiency in

Documentation

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• Reach Stackers

• Equipment Efficiency

• Hazardous Material Spills

• Disposition Records

• Productivity Logs

• Reading Comprehension

• Pulling Parts

• Traffic Flow

• Wrapping and Banding

• Team Meetings

• General Housekeeping

• Recordkeeping Accuracy

• Vendor Relationships

• Cargo Handling

Logistics and Supply Chain

Support

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• Dock Operations

• Hooks and Grapples

• Cardboard Baling

• International Shipments

Discharge and Dumping

Operations

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• Investigative Auditing

Automated Machinery

Operation

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Basic Mathematical

Calculations

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• Work Assignments

• Battery Recharging

• Customer Inquiries

• Electric Hand Trucks

• Taking Inventory

• Location Mapping Software

Quantity and Quality

Assessments

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• Fast Reaction Time

Physical Strength and

Stamina

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Problem Anticipation and

Resolution

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Forklift Operator

Certification

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• Teamwork and Collaboration

• Time Management

• Customer Satisfaction

• High-Lift Trucks

• Palletizing

INTERNAL LOGISTICS (FORK TRUCK AND OTHER EQUIPMENT, 04/2013 - 06/2022 Toyota Manufacturing WV, Buffalo, WV

Work History

Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.

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Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

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Executed safety practices and inventory loading without customer complaints, accidents or lost-time.

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• Completed preventive maintenance and mechanical repairs on vehicles.

• Verified contents of inventory loads against Bills of Lading.

• Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.

• Transported hazardous materials and oversized shipments without incident.

• Maximized load safety by balancing, securing and weighing products. Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.

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Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

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• Operated with safety and skill to avoid accidents and delays. Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.

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• Verified hazardous material product descriptions and determined any discrepancies in paperwork.

• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Contacted customers to report delayed delivery times.

• Unloaded and stacked materials by raising and lowering lifting devices.

• Unloaded materials and goods at designated locations for best project availability.

• Transported goods between warehouse locations according to shipment and storage needs.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

• Removed orders from storage, wrapped and staged for shipments.

• Coordinated with other lift truck drivers and production personnel to process orders efficiently.

• Maneuvered forklift safely in congested and confined areas using skill and Technique.

• Received cargo by lifting and moving it using hand trucks and pallet jacks.

• Packed items into appropriate containers for shipment.

• Communicated with floor managers to determine merchandise placement.

• Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

• Boosted team performance by moving materials with forklifts, cranes and other equipment.

• Inspected equipment for defects and performed repairs or maintenance tasks.

• Manually counted Number of picked and packaged orders for any loss. Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.

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Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.

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• Monitored area for pedestrian and vehicular traffic while operating various types of equipment.

• Monitored production schedule to keep proper amount of inventory on hand. Coordinated team member movements based on current needs, avoiding safety concerns or delays.

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Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.

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Prevented waste when transferring materials between transport containers and processing equipment.

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Completed inventory cycle counts and documented all information in reports to give to management.

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• Maneuvered swivel-hooks, hoists and elevating platforms to move materials. Updated Excel spreadsheet tracking systems to document movements and determine proper area for storage.

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• Handled multiple tasks simultaneously to maximize work efficiency.

• Located proper slots on storage racks and set pallets in place with forklift.

• Unloaded trucks and rail cars and moved materials to staging area.

• Checked items against documentation for accuracy.

• Examined shipments for quality and accuracy.

• Loaded warehouse trailers using electrical forklift.

• Safely operated lift beams, swivel-hooks, hoists and forklifts.

• Completed regular checks of incoming freight in staging area each day.

• Provided new-employee health and safety orientations and developed materials for presentations. Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.

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Recommended measures to help protect workers from potentially hazardous work methods, processes and materials.

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• Developed recommendations to reduce hazards by improving gear, behaviors and procedures.

• Optimized new employee training on gear and procedures to maximize team safety.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Carried out day-day-day duties accurately and efficiently.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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• Maintained energy and enthusiasm in fast-paced environment.

• Proved successful working within tight deadlines and fast-paced atmosphere.

• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Developed and maintained courteous and effective working relationships.

• Kept accurate records of incoming and outgoing shipments.

• Received cargo by removing it from trucks by hand.

• Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.

• Tracked orders and notified customers of status or potential delays. Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.

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• Generated documentation and information required for customer shipments. Processed and entered customer orders into database and provided proactive customer service for accounts.

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• Managed system support functions to set priorities and service levels expectations.

• Reported customer feedback to management.

Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.

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Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.

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• Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule. Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

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• Printed tickets, picked supplies and filled packages under tight deadlines.

• Developed and deployed strategies to save time and expenses associated with goods movements. Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.

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• Maintained damaged goods records, backorder logs and applicable regulatory reporting. Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.

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• Completed on-time deliveries by choosing best and most efficient routes.

• Loaded truck and properly secured items to prevent damage for deliveries. Communicated customer complaints, requests and feedback to company management for swift resolution.

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• Fostered positive working relationships with regular customers.

• Completed rush deliveries on tight timetables to satisfy customer needs. Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

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• Operated vehicle safely in highly congested areas with no traffic violations. Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

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• Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.

• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

• Safely operated heavy lifting equipment such as fork trucks and cranes.

• Worked overnight shifts during peak periods to meet coverage needs. Maintained organized, clean and professional vehicle to protect company reputation with customers.

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• Successfully avoided time delivery delays by carefully planning best routes. Determined quickest and safest routes for delivery by using effective planning and organizational skills.

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• Planned delivery routes and most efficient methods of distribution.

• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

• Loaded and unloaded various delivery vehicles with correct order and balancing.

• Inspected load security and checked for damages. Maintained contact with dispatching team and management for open communication about delays or other delivery issues.

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• Operated vehicles to move personal, business and industrial goods.

• Loaded and unloaded 0 to 10 delivery vans per shift.

• Promoted products at stops along regular route.

Safely loaded and unloaded multiple pounds of parts and fluids hazardous and non-hazardous material without incident.

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• Trained new employees in specific job requirements.

• Cross-trained existing employees to maximize team agility and performance.

• Delivered feedback to decision-makers regarding employee performance and training needs.

• Demonstrated new products, procedures and techniques to employees.

• Set positive example for team members by providing high-quality, efficient service.

• Greeted customers with smile and provided friendly service to professionally handle every need.

• Taught new team members correct procedures for all areas of operations.

• Maintained current knowledge of all team position requirements.

• Identified team weak points and implemented corrective actions to resolve concerns.

• Trained other employees in customer service, food safety and performance requirements.

• Mentored junior employees to improve performance, food safety and customer service. Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

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• Trained and mentored new personnel hired to fulfill various roles. Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.

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Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.

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Helped create training manuals for mid-shift logistics employees and positions according to strict company guidelines and safety and company standard protocols.

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• Kept work areas clean, organized and safe to promote efficiency and team safety.

• Learned all required tasks quickly to maximize performance.

• Contributed to team success by completing jobs quickly and accurately.

• Developed strong cooperative relationships with coworkers and managers.

• Worked different stations to provide optimal coverage and meet production goals.

• Maintained productive, efficient approach to all tasks. Trained new team members by relaying information on company procedures and safety requirements.

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• Resolved issues quickly to maintain productivity goals.

• Sought out ways to go above and beyond job requirements.

• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

• Continuously checked products for quality assurance according to strict guidelines. Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.

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• Pursued learning opportunities to advance knowledge and take on leadership position.

• Took on additional job duties during unexpected backlog, resulting in meeting project target date. Instructed junior team members on protocols and procedures of each station to maximize contributions.

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• Lifted, stacked and transported boxes using hard cart and forklift.

• Participated in cross-functional team-building activities.

• Operated production machinery safely to reduce workplace accidents.

• Adapted plans and adjusted equipment to maintain high standards of functionality and safety. Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.

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• Operated material moving equipment to move heavy loads and maintain production levels.

• Maintained work structure by updating job requirements and job descriptions for positions.

• Operated register to process payments and collect cash payment for order totals. Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.

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• Coached team members in techniques necessary to complete job tasks. Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

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Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.

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Documented counts and sorted finished work to promote easy access for shipping or additional processing.

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Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.

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• Organized work to meet demanding production goals.

• Reviewed production schedules and streamlined processes.

• Oversaw logistics and inventory management for storeroom.

• Examined incoming materials and compared to documentation for accuracy and quality.

• Complied with company and OSHA safety rules and regulations.

• Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.

• Reduced corporate risk by managing shrink processes and controlling inventory levels.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

• Maintained and cleaned equipment after each job and inspected. Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.

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Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.

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Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.

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• Placed tools and job site machinery in locked areas and secured location at end of each shift. Synchronized resources on job sites by smoothly communicating with and directing team members via handheld mobile devices.

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• Operated range of heavy equipment on regular basis with advanced skill.

• Operated machining equipment safely with team of operators. Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.

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• Met project demands consistently through careful and consistent operation of heavy equipment. Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.

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• Strictly adhered to company safety procedures, noticeably decreasing job site accidents.

• Trained in diverse pieces of equipment and useful attachments to handle team needs.

• Performed preventive maintenance to prolong life of equipment.

• Operated multiple types of equipment to complete safe and efficient work. Controlled simultaneous machine operations by communicating with and directing individual operations.

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• Completed physical inventory counts each month.

• Performed data entry and completed proper paperwork.

• Recorded information, shortages and discrepancies to keep records current and accurate. Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

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Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

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Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.

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• Recorded adjustments, pallet audits and tracked discrepancies.

• Completed stock inventories to identify and address issues negatively impacting controls.

• Created timetables and production commitments using data from sales forecasts. Got GED

State Of Ohio - 2003

Education

Additional I put April of 2013 on my Hite date for Toyota. The technical date is August of 2016. I worked for Information manpower as a temp for approximately 3 years before becoming permanent employee.

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