SYED ABDUL IRFAN

MANAGER

To achieve a position in organizational hierarchy that will provide challenge as well as opportunity to grow. I look forward to challenging career.

adrjqn@r.postjobfree.com 886******* BANGALORE, INDIA WORK EXPERIENCE

MANAGER (RCU)

Bajaj Finserv

09/2018 - Present, Bangalore, India

NBFC Finance Company

Handling sampling activities, investigations and

recoveries.Investigation on all the fraud and reject cases. Investigating at the customer level and employee level (if any internal involvement found). Conducting Self training to Sales and Credit Team. Doing branch visits to monitor sales. Interaction with Police and filing FIR on fraud customers. Handling skips customers and investigating end to end to trace out. Analysis of recent fraud trend in the market.Analysis of reports and documents. Identifying setup companies / fraudulent profiles. Pre-employment checks of vendors(DSA, Tele, CPV). Conducting Branch Cash AuditsTravelling to locations in Karnataka for investigations and audits. Conducting field investigations to trace out fraud customers. Updating MIS trackers on daily basis. Investigating field executives for the discrepancy found and issuing warning letters from HR. Analysis of TAT closure cases and publishing reports on the same.Complete review of sampled applications and to establish a fraud basis customer’s profile/company. Doing Quality Check(QC) of sampled/screened applications. Ensure investigation on all fraud cases, ensuring identification of the root cause & bringing the cases to a logical conclusion. Interface with the agency for timely feedback of cases referred to. Handling vendors and providing regular training to field staff, samplers, investigators on the latest fraud trends and ensure recovery without any legal issues.

SKILLS

SAP (FICO)

Well-developed presentation, communication,

and interpersonal skills.

Sound analytical and decision-making ability.

Adaptability and confidence to further keen

desire to succeed in all endeavors.

Excellent understanding of credit card and

retail banking.

Proactive approach to resolving problem and

willingness to learn.

Team player has the ability to work with all

types of people.

EXECUTIVE SUMMARY

A Professional in banking and NBFC with 7

Plus years of experience and present in one

of India’s leading NBFC organization.

EDUCATION

BACHELOR OF COMMERCE

BANGALORE UNIVERSITY

BANGALORE, INDIA

COMMERCE

AWARDS / RECOGNITION

Recognition Award

Received 2 recognition certificate for maintaining zero fraud loss at Bangalore/Hosur/Tumkur/Kolar, across all products.

INTERESTS

MUSIC GAMING SPORTS

AUTOMOBILE

Achievements/Tasks

Courses

SYED ABDUL IRFAN

MANAGER

adrjqn@r.postjobfree.com 886*******

WORK EXPERIENCE

ASISTANT MANAGER (RICU)

HDFC BANK

08/2016 - 08/2018, Bangalore, India

BANK

Handling sampling activities, investigations, and recoveries. Scrutinizing of Credit applications documents. Handling Manual sampling applications of open market and in-house segment. Handling of System Based Score(SBS) applications. Analysis of recent fraud trends in the market. Analysis of reports and documents. Analysis of TAT closure cases and publishing reports on the same complete review of sampled applications and to establish a fraud basis customer’s profile/company. Handling of Hunter application. Hunter matches identity current fraud trends across cards which cause risk to the bank. Doing Quality Check(QC) of sampled/screened applications. Ensure investigation on all fraud cases, ensuring identification of the root cause & bringing the cases to a logical conclusion. Interface with an agency for timely feedback of cases referred to. Ensuring application documents are sampled/validated to filter out fraudulent profiles. Coordinating with other banks for verifying customer’s profile. Handling all types of samplers queries. Cross-validation and sampling of vendor reports for accuracy/clarity. Initiate seeding and mystery (decoy) shopping at sales channels and other outsourced agencies to evaluate the integrity level of a business associate. Credit/debit card transaction monitoring and analysis. Analyze fraudulent applications and fine- tune the rules in monitoring applications for effective strike rate and reduce fraud exposure.

Analyzing fraudulent patterns in the market. Handling vendors and providing regular training to field staff, samplers, investigators on the latest fraud trends and ensure recovery without any legal issues. Identifying setup companies / fraudulent profiles. Pre-employment checks of vendors (DSA, Tele, CPV). Check on the risk parameters before sanctioning the EDC machine / Payment gateway to the merchant. Coordinating with the sales team to assure quality sourcing and share the monthly fraud report analysis to them to create awareness on the market fraud scenario. Preparing sampling MIS trackers. Handling of online applied applications. Handling of Limit Enhancement(LE) cases. Verifying genuine

applications/applicants profile.

Closure of sampled cases on daily basis. Updating MIS trackers on daily basis. Closure of fraud decline applications on Hunter. Ensure the samplers are regularly trained on trending fraud applications. Preparations of reports. Ensuring all the field referral cases are closed within TAT. Verifying monthly vendor bills. Identifying fraud company setup and neglecting the same and updating sales to stop sourcing from the company. Investigating field executives on invalid documents collected from customers and issuing a warning for the executives for the same. Handling mail referrals and initiating CPV on doubtful addresses.

AREA OF EXPERTISE

Risk Management

Financial Crime Investigation

Financial statement Analysis

Maintaining TAT MIS and records

Handling and closing of cases within

stipulated TAT

Achievements/Tasks

Contact this candidate