Front Desk Area Coordinator

JOY FARRINGTON

**** **** ****, *** **

N. Lauderdale, Fl 33068

Ph: 305-***-****

**************@*****.***

Professional Summary

Accomplished and energetic Front Desk Manager with a solid history of achievement in Project Management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise includes: Administrative Management, Writing, Online Marketing, Clerical Skills, and Team Management.

Skills

Microsoft Office Hosting Webinars and Teleconferences Customer and Personal Service Hootsuite Podcasting

CoSchedule Project Management Leadpages Copywriting Facebook Ad Content Creation

Experience

Front Office Manager

March 2009-Current

Sulayman Jallow, MD., PA. – Pembroke Pines, Fl

Train new front desk employees

Supervise front desk employees

Schedule appointments and assisted with phones as needed Familiar with ICD10 codes and CPT Codes

Handle Patient Complaints

Follow up with medical claims submitted to Insurance companies Submit medical records to insurance companies, Social Security Disability, and Doctor Offices Submit Claims Review to insurance companies for further investigation on denied claims Requested referrals for in-office medical procedures

National Event Coordinator

Dec 2011-Jun 2014

Mentoring in Medicine - New York City, NY

Direct and coordinate organization's event activities for Mentoring in Medicine Day, a nationally coordinated event.

Hire, manage and coordinated efforts of administrative support team Develop or implement marketing strategies, including advertising campaigns. Assist with the redesign of the organization's website

Confer with staff at a chosen event site to coordinate details. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs

requirements, printing and event security.

Organize registration of event participants.

Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.

Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.

Conduct post-event evaluations to determine how future events could be improved.

Design and implement efforts to publicize events and promote sponsorships. Child Care Site Director

Aug 1999- June 2009

YMCA- Miami, Fl

Maintain all state and local policies and procedures; adhere to state licensing standards; conduct a licensing inspection at the site. Actively lead and engage a group of 15 to 20 (DHS maximum is 20) children in activities outlined by the Area Coordinator either inside or outside program areas and during transition times.

Supervise staff including schedules, staff coverage, assist in training and developing group leaders.

Develop and maintain a positive relationship with the school community to include; principals, assistant principals, teachers, and support staff. Assist in controlling and maintaining supplies and inventory on site. Planned and implemented creative lesson plans in accordance with program regulations.

Education

Business Entrepreneurship Specialist Certification-Miami Dade College

Start-up Venture Certification - Miami Dade College Early Child Care Certification- Miami Dade College

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