Renée Stewart

*** *. *** **.

Sanford, FL *****

407-***-****

Objective: To secure a position where my experience is utilized and there is opportunity for growth and long- term commitment.

PROFESSIONAL ATTRIBUTES

Work and interact well with others

Excellent documentation skills

Well versed in Twelve Step programs

Willing to apply existing skills to related areas

Able to accept responsibility

Punctual, dependable, hard worker and self-motivated

Willing to learn new skills

CERTIFICATIONS

Specialist in Alcohol and Drug Studies

Certified Addictions Treatment Counselor - I

Adult Anger Management Facilitator

Experience:

7/13/18-3/20/2020 Audibel Hearing Center

2601 W. Lake Mary Blvd. #209

Lake Mary, FL 32746

Patient Care Coordinator

Greets warmly and maintains a friendly, welcoming relationship with all patients and clients, including among others, specialist and office staff

Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner

Responsible for answering phones and greeting patients with the utmost professionalism and care

Schedules new patients and collects all necessary information in order to verify insurance with carrier

Accurately and completely enters patient information and demographics into computer system

Submits patient insurance information in a timely fashion to ensure benefits are verified

Submits patient insurance information in a timely fashion to ensure benefits are verified before the patient’s initial evaluation

Provides patients with an explanation of their benefits and thoroughly answers all questions

Calls and confirms new patient appointments

Collects co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures. Inform patient of any outstanding balance and issues receipt when monies are collected

Follow up on “no show” patients on a daily basis

Maintains patient confidence and protects operations by keeping information confidential

Maintains schedule targets by reporting percentages of arrivals, cancelations, and rescheduled appointments to Regional Administration Manager

8/13/12 to June 2016 Solutions-Recovery, Inc.

2975 S. Rainbow Blvd.

Las Vegas, NV 89146

Co-Occurring Program Coordinator

Maintain the co-occurring wait list and coordinate admissions

Admit and orientate co-occurring clients

Weekly reporting for co-occurring clients

Coordinate adjunct services for co-occurring clients

Provide case management support to co-occurring clients

Provide crisis management and conflict resolution

Communicate with outside agencies and referral sources

Cross train and provide staff support with patient care manager 11/13/10-8/8/12 Central Recovery Las Vegas

3321 N. Buffalo Dr., Suite 100

Las Vegas, NV 89129

Community Program Manager

Responsible for overall operations of program

Responsible for program development and program certification

Responsible for supervision of all staff, hiring, annual reviews and pay increase recommendations.

Responsible for billing

Assess perspective clients, complete intake interviews and/or provide appropriate referral services

Institute marketing efforts through presentations at local agencies, attendance of local networking events, and conferences

Intercede in crisis intervention

Provide individual and group counseling, clinical documentation, treatment triage; complete client assessments as well as personalized treatment planning

Provide Family Counseling and facilitate Multi-Purpose Family group

Provide written and verbal communications to the courts and/or other agencies as needed 8/18/08 to 11/8/10 I-ADARP, Inc.

6911 Hayvenhurst Ave., Suite 101

Van Nuys, CA 91406

Executive Director

Responsible for overall operations of facility

Responsible for program development

Responsible for the supervision of outpatient caseworkers as well as interns, provide ongoing training to staff, oversee weekly clinical staff meetings and counsel staff on how to deal with counseling clients as well as resolve their own issues

Responsible for the supervision of Youth Mentors and Project Director with our Probation Projects providing direct services to at-risk youth

Institute marketing efforts through presentations at local agencies, attendance of local networking events, and conferences

Ensure compliance with Federal, State and County agencies as well as all funding sources

Reduced field operating expenses by nearly $50,000 annually, while strategically aligning the Service location to support on-going changes and growth within the structure of the program.

Moved key facility to improve operational efficiency, reducing fixed facility-related expenses. Negotiated lease agreement that incorporated tenant improvements to ensure a clean and safe environment for staff and clients that met Federal, State and County requirements

Responded to RFP’s that resulted in 4 awarded 5 year contracts amounting to $694,000.00 annually 8/18/08 to 11/8/2010 Cri-Help Inc. Outpatient Services 8330 N. Lankershim Blvd.

North Hollywood, CA 91605

Director of Outpatient Services

Responsible for overall operations of facility

Responsible for program development and program certification

Responsible for supervision of all staff, hiring, annual reviews and pay increase recommendations.

Responsible for billing

Assess perspective clients, complete intake interviews and/or provide appropriate referral services

Institute marketing efforts through presentations at local agencies, attendance of local networking events, and conferences

Intercede in crisis intervention

6/13/06 to 7/31/08 Central Recovery Los Angeles

5941 Variel Ave

Woodland Hills, CA 91367

Program Director

Responsible for overall operations of facility

Responsible for program development and program certification

Responsible for supervision of all staff, hiring, annual reviews and pay increase recommendations.

Responsible for billing

Assess perspective clients, complete intake interviews and/or provide appropriate referral services

Institute marketing efforts through presentations at local agencies, attendance of local networking events, and conferences

Intercede in crisis intervention

Provide individual and group counseling, clinical documentation, treatment triage; complete client assessments as well as personalized treatment planning

Provide Family Counseling and facilitate Multi-Purpose Family group

Provide written and verbal communications to the courts and/or other agencies as needed 10/14/03 to 6/12/06 Pasadena Recovery Center

1811 N. Raymond Ave.

Pasadena, CA 91103

Director of Outpatient Services

Responsible for the supervision of outpatient counselors as well as interns, provide ongoing training to staff, oversee weekly clinical staff meetings and counsel staff on how to deal with counseling clients as well as resolve their own issues

Responsible for billing

Assess perspective clients, complete intake interviews and/or provide appropriate referral services

Chart monitoring and auditing to ensure documentation is being completed in a timely manner and to ensure quality services are being provided to the client

Insurance Authorization and Utilization Review

Provide individual and group counseling, clinical documentation, treatment triage; complete client assessments as well as personalized treatment planning

Provide written and verbal communications to the courts and/or other agencies as needed

Well versed with County and State funded agencies, i.e. Medi-Cal, Drug Courts, Prop – 36, General Relief, SASCA, etc.

2/15/99 to 10/1/03 Impact Drug and Alcohol Treatment Center 1680 N. Fair Oaks Ave.

Pasadena, CA 91103

8/21/00 to 10/1/03 Caseworker

Responsible for caseload of approximately fifteen clients

Provide direct treatment services to clients in outpatient and residential therapeutic community

Provide individual and group counseling, clinical documentation, treatment triage; complete client assessments as well as personalized treatment planning

Intake Interviews with client’s entering treatment

Responsible for working with and the training of other caseworkers

Attendance of clinical staff meetings and case presentations of client’s progress in same, and intervention in crisis situations

Assist clients in obtaining transitional sober-living, refer clients (as needed) to the Department of Vocational Rehabilitation and the offices of EDD for job placement and/or develop skills for employment

Facilitate Relapse Prevention Education groups that range from ten to twenty clients, in a twice a week format at our Outpatient facility

Facilitate progress through their Relapse Prevention workbooks and initiate targeted writing assignments on a weekly basis

Assist in implementing a final Relapse Prevention Plan for clients entering Aftercare 5/17/99 to 8/21/00 Senior Counselor – Residential Facility

Responsible for complete supervision over Probationary Staff, meetings and coverage of assignments

Responsible for resident activities, determination of appropriate interventions, attendance of Clinical Staff and In-Service Training meetings

Intercede in crisis intervention

2/15/99 to 5/17/99 Client AID - Social Service Assistance

Interview clients and fill out necessary forms to apply for public assistance, while in treatment, from the Department of Social Services and accompany on scheduled appointments

Determine client eligibility for State Disability and assist clients in filling out necessary paperwork.

Assisted in end of the month vendor billing

Kept all files of active clients up to date and insured clients were up to date with all necessary paperwork and scheduled appointments

REFERENCES AVAILABLE UPON REQUEST

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