Yasmine Centeno

Contact

Houston, TX

281-***-****

adrjmu@r.postjobfree.com

Objective

Highly motivated and compassionate individual with hands-on experience in a retail setting. Adept in providing outstanding customer service to customers while maintaining store policies and guidelines. Experience with planograms and regular stock maintenance. Able to build strong relationships with customers, coworkers, and upper management. Flexible individual able to work in ambiguous environments with an ability to adapt to change efficiently. Thoroughly enjoy learning new skills and knowledge and pride myself in the ability apply those concepts in my workplace.

Education

Westside High School

Houston, TX

Key Skills

Customer Service

Leadership

Time Management

Team Building

Planograms

Detail Oriented

Staff Training

Continuous Improvement

Experience

January 2022 - Present

Quality Control Lead • Supera Fulfillment • Houston, TX

● Assess new products and processes

● Retrieves data on material used for production & laboratory

● Train and manage staff in the quality control department May 2021 – January 2022

Sales Associate • Amazon 4-Star • Houston, TX

● Deliver excellent customer service acting with a customer-first mindset when answering customer questions

● Recognized for leveraging strong work ethic and dependability on every assigned task.

● Recognized for exceeding goal of maximum number of d-subs for the store

● Operate all systems in the store including manning the point-of-sale

(POS) station

November 2019 – February 2020

Major Sales (Seasonal) • Costco Wholesale • Houston, TX

● Conversed with potential customers that have shown interest in services and products while following warehouse guidelines on proper etiquette

● Stocked merchandise and maintained store appearance

● Performed closing duties such as counting merchandise, stocking items and cleaning department

● Assisted managers in different departments throughout Costco warehouse

● Recognized for increasing warehouse sales in the technology department

● Commended by coworkers / managers / customers for being courteous, hardworking, and professional.

October 2017 – November 2020

Sales Lead • T-Mobile Inc, • Houston, TX

• Contacted potential customers that have shown interest in services and products

• Promoted to Sales lead by obtaining highest sales in store

• Educated clients on the company’s products and services

• Followed up with customers via a range of mediums such as phone calls, letters, Email, SMS.

• Actively seeked new clients in a wide variety of locations References

Available upon request

Contact this candidate