Customer Service Sales Associate
Resume:
Yasmine Centeno
Contact
Houston, TX
**.*******@*****.***
Objective
Highly motivated and compassionate individual with hands-on experience in a retail setting. Adept in providing outstanding customer service to customers while maintaining store policies and guidelines. Experience with planograms and regular stock maintenance. Able to build strong relationships with customers, coworkers, and upper management. Flexible individual able to work in ambiguous environments with an ability to adapt to change efficiently. Thoroughly enjoy learning new skills and knowledge and pride myself in the ability apply those concepts in my workplace.
Education
Westside High School
Houston, TX
Key Skills
Customer Service
Leadership
Time Management
Team Building
Planograms
Detail Oriented
Staff Training
Continuous Improvement
Experience
January 2022 - Present
Quality Control Lead • Supera Fulfillment • Houston, TX
● Assess new products and processes
● Retrieves data on material used for production & laboratory
● Train and manage staff in the quality control department May 2021 – January 2022
Sales Associate • Amazon 4-Star • Houston, TX
● Deliver excellent customer service acting with a customer-first mindset when answering customer questions
● Recognized for leveraging strong work ethic and dependability on every assigned task.
● Recognized for exceeding goal of maximum number of d-subs for the store
● Operate all systems in the store including manning the point-of-sale
(POS) station
November 2019 – February 2020
Major Sales (Seasonal) • Costco Wholesale • Houston, TX
● Conversed with potential customers that have shown interest in services and products while following warehouse guidelines on proper etiquette
● Stocked merchandise and maintained store appearance
● Performed closing duties such as counting merchandise, stocking items and cleaning department
● Assisted managers in different departments throughout Costco warehouse
● Recognized for increasing warehouse sales in the technology department
● Commended by coworkers / managers / customers for being courteous, hardworking, and professional.
October 2017 – November 2020
Sales Lead • T-Mobile Inc, • Houston, TX
• Contacted potential customers that have shown interest in services and products
• Promoted to Sales lead by obtaining highest sales in store
• Educated clients on the company’s products and services
• Followed up with customers via a range of mediums such as phone calls, letters, Email, SMS.
• Actively seeked new clients in a wide variety of locations References
Available upon request
Contact this candidate