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Assistant Medical Customer Service

Location:
Albany, GA
Posted:
June 27, 2022

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Resume:

Tiara Jenkins

***A Bray Street Leary, GA ***** 229-***-**** adrjm7@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.

Academic Honors Recognition / Honor Roll Member of the Alpha Beta Kappa Honors Society (ABK).

Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.

Function independently with minimal direction and guidance.

Microsoft Office Applications: MS Word.

Typing Speed: 40 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

Medical Laws & Ethics Medicare Medicaid CMS 1500 Claim Form HIPAA Compliance

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Albany Technical College Diploma – Health Information Management Coding, 2019

WORK EXPERIENCE

Ultimate Medical Academy – Leary, GA 10/2020 – 03/2022

Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations.

Family Dollar – Leary, GA 04/2020 – 02/2021

Retail Cashier / Customer Service

Interacted with customers in a positive manner.

Processed retail transactions, accepted payments, answered phones, and stocked shelves.

Demonstrated high level of customer service.

Worked as a team member to ensure customers received the best possible service.

Followed all policies as they related to customer confidentiality.

Federal State Inspection Service – Leary, GA 09/2014 – 12/2015

Product Inspector

Monitored machinery during its operation.

Loaded and unloaded the machine and made minor adjustments to the controls.

Inspected products for quality assurance.



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