Assistant Medical Customer Service
Resume:
Tiara Jenkins
***A Bray Street Leary, GA ***** 229-***-**** ***************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
Academic Honors Recognition / Honor Roll Member of the Alpha Beta Kappa Honors Society (ABK).
Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.
Function independently with minimal direction and guidance.
Microsoft Office Applications: MS Word.
Typing Speed: 40 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
Medical Laws & Ethics Medicare Medicaid CMS 1500 Claim Form HIPAA Compliance
EDUCATION
Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2022
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Albany Technical College Diploma – Health Information Management Coding, 2019
WORK EXPERIENCE
Ultimate Medical Academy – Leary, GA 10/2020 – 03/2022
Full Time Student
Remained self-directed, motivated, and accountable for personal actions.
Came prepared for class and completed assignments on time.
Navigated new technology, utilized available resources, and set realistic expectations.
Family Dollar – Leary, GA 04/2020 – 02/2021
Retail Cashier / Customer Service
Interacted with customers in a positive manner.
Processed retail transactions, accepted payments, answered phones, and stocked shelves.
Demonstrated high level of customer service.
Worked as a team member to ensure customers received the best possible service.
Followed all policies as they related to customer confidentiality.
Federal State Inspection Service – Leary, GA 09/2014 – 12/2015
Product Inspector
Monitored machinery during its operation.
Loaded and unloaded the machine and made minor adjustments to the controls.
Inspected products for quality assurance.
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