Dierdre Davis

Objective

Highly motivated, well-organized, and hard-working professional with a record of improving business procedures that maximize office efficiency and reduce costs. Exudes a unique combination of analytical and leadership skills, with the ability to build a diverse customer base. Resourceful in troubleshooting problems and recommending solutions. Experience 9/2019-6/04/20 TownePlace Suites Solon, OH Front Desk Reception

Greet, register and assign rooms to guests.

Answer telephone and in person questions related to hotel services..

Prepare and complete room bills.

2/2018-8/2019 AT & T Cleveland, OH

Door Sales Manager

Achieved monthly sales quotas on a regular basis.

Performed customer courtesy follow up per customer requests.

Developed new sales methods to assist the field representatives. 8/2016-1/2018 Spectrum Cable Cleveland, OH

Outside Sales Representative

Generate new customers via door to door sales.

Educate new customers on products and services.

Performed credit checks, payment processing and assisted customers with set up questions and installation appointments.

Regularly exceeded monthly quota by 20%.

2004-2016 T-Mobile, USA Cleveland, OH

Retail Sales Representative

Responsible for sales quota attainment through walk-in and current client database development. Exceeds quota reaching between 116%-210% of monthly responsibilities.

Provides customer service to current client base with follow-up contact, while securing and developing business sales relationships with new clients.

Responsible for inventory management, financial management, opening and closing duties and daily retail reporting logs.

Developed outside sales through networking with client base and participation in outside events. 7/2002- 4/2004 Mobile, Inc. Richmond Heights, OH

Sales Representative/Assistant Manager

Responsible for retail sales to new cellular customers for AT&T Wireless. Exceeded quota throughout tenure.

Promoted to Assistant Manager after six week of the training program.

Responsible for training new hires on product knowledge and sales techniques. Responsible for scheduling opening and closing duties, inventory management and financial reconciliation.

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