Business Analyst Project Manager

SUMMARY

Versatile professional with **+ years’ experience in IT, Operations and PM roles managing projects of all sizes and complexities. Able to take project ownership, lead cross-functional teams, communicate clearly and concisely within each level of the organization and successfully produce the project deliverables. Can always be counted on to manage challenging clients with a positive attitude, providing encouragement to team members and helping others as needed.

SKILLS

3PL Management

Project Management

Operations Management

Risk Management

Business Analysis

Capacity Planning

Distribution Center Optimization

Warehouse Management Systems

Omni-Channel Distribution

Service Delivery

Business Process Mapping

Requirements Gathering

Change Management

System Integrations & Implementations

Team Development

SDLC Management

Training

Documentation

EXPERIENCE

Boardriders Inc.

Director DC Projects & Engineering Huntington Beach, CA 9/2018 – 4/2022

Managed day to day relationship with 3PL Partners in US/Canada/Mexico. Focused on operational inbound/outbound and inventory control and forecasting processes.

Partnered with Sales Operations to facilitate different shipping needs troubleshooting data issues with SAP ERP and Salesforce applications.

Worked with Canada Sales Managers and Canada 3PL to correct shipping delays and chargebacks from wholesale customers, cleared backlog of returns processing.

After Boardriders acquired Billabong, managed the closedown and migration of Billabong Brands Irvine DC into Boardriders Mira Loma DC. Expanded 3PL processing by migrating Brand DC Shoes from Boardriders DC to 3PL. Expanded batch picking and reserve location capacity in Boardriders distribution center.

Billabong Inc.

Global PMO Pipeline Irvine, CA 7/2016 – 9/2018

Managed a global project to reduce global distribution and logistics costs by opening 2 3PL Warehouses China & Singapore in order to perform PO Consolidation and DC-bypass for Americas, EMEA and APAC Billabong regional distribution centers.

Partnered with Asia 3PL to on-board 100+ vendors to utilize WebASN. This tool enabled Billabong to distribute Purchase Orders to vendors, which in turn allowed the vendor to print UPC & UCC labels, packing lists and generate ASN EDI consistently across vendors which allowed for scan receipts by 3PL and Billabong in-region distribution centers.

Consolidated 3 Billabong regions to utilize a single Freight Forwarder and customs clearance partner. Single freight forwarder allowed Billabong to reduce freight and customs costs and put in place globally standardized processes, increased visibility and reporting of international freight shipments.

Reduced NA distribution footprint by eliminating Canada warehouse and increasing US warehouse capacity and throughput.

DB Schenker

Senior Project Manager Irvine, CA 3/2015 – 11/2015

Successfully implemented Warehouse Management System with a vendor managed inventory.

Collaborated and coordinated with multiple developers, vendors and customer to gather requirements, communicate project status/milestones and manage expectations.

Trained vendor staff on newly developed web tools for ASN & Order Upload functionality and inventory visibility reports.

Coordinated vendor testing of B2B interfaces including flat file and x12 EDI formats with geographically dispersed business and IT teams.

Avon Products Inc.

IT Business Specialist Rye, NY 4/2005-7/2014

Configuration Lead for Manhattan WMOS Warehouse Management System for Avon’s state-of-the-art Distribution Center in Zanesville, Ohio. Acted as the Subject Matter Expert for the system.

Provided project management and application support for Inventory Demand Planning application utilized by Avon U.S. Manufacturing sites, U.S., Canada & Puerto Rico Distribution Centers, R&D and Corporate offices.

Served as Business Analyst & Project Manager for multiple application enhancements conducted JAD sessions, creating functional and technical design documents, (working with vendors, In-house developers and offshore resources) and platform upgrades.

Project manager of multiple infrastructure hardware and software upgrades for vendor based automated picking systems and order processing applications utilized by 4 U.S. Distribution Centers.

Project manager in the upgrade of vendor-based pick-to-light system for 3 Distribution Centers.

Provided quality support for Integrated Order Processing System and Slotting applications.

Coordinated development, database, infrastructure, local IT and operations teams for interface development, application, database, and hardware upgrades. Projects included hardware, operating system, database, application and middleware upgrades, interface development to dock sortation system, order storage & retrieval and automated picking systems and multiple other application enhancements.

Avon Products Inc.

IT Supervisor Pasadena, CA 9/2002 – 4/2005

Managed team of IT professionals including Network Administrators, Lead IT Analysts, Developers and PC Technicians.

Supported networks & applications for Pasadena Distribution Center and the Los Angeles Sales Center.

Responsibilities for Shipping Systems included warehouse management systems, automated picking machines, pick-to-light applications, order imaging systems, dock sortation system, slotting and conveyor control systems.

Major projects completed include server (hardware & operating system) & application upgrades, network cabling, implementation of time and attendance system including training management staff in application functionality and procedures, upgraded & replaced in-house developed point-of-sale application with vendor system utilizing thin-client technology.

EDUCATION

Ohio University Athens, Ohio Bachelor of Science, Communications

Major: Communications Systems Management

Minor: Business Administration

Business Analyst Certified

Certification in Project Management

Joseph Salisbury

Irvine, CA ***********@*****.*** 714-***-**** linkedin.com/in/salisbury72

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