Data Entry Social Worker
Resume:
Anna King, MSW, LCSW
****.*****@*****.***
Interests
For approximately twenty years I have been working with policy and bringing about change. I have excellent written and verbal communication skills, I can absorb complex information and present it to different audiences in a clear and accessible way. I have always strived to build on relationships with a range of people holding different views with my expansive interpersonal skills. I have also been providing masters level clinical supervision for approximately five years and can provide supervision in the State of Virginia and Texas. I also enjoy making lasting and authentic connections with others and strive for meaningful conversations.
Qualifications
Policy development, revision, review, and policy committee development for large organizations including the United States Military and both outpatient and inpatient mental health facilities. I hold a Master’s in Social Work from the School of Public Policy at The University of Texas at San Antonio with specialized experience including conducting individual and group psychotherapy, marriage and family counseling; organizing, managing, and administering adult, child and family prevention and outreach services; interviewing clients to establish the nature and extent of concerns/issues, provide professional assistance to them, and determine appropriate referral services/opinions; and in planning and implementing professional community organizational strategies and initiatives; formulating of needs assessments, development of prevention programs, and marketing of developed programs. Experience providing psychosocial evaluation and treatment, group psychotherapy, casework management, consultation services, and discharge planning. Experience in discerning when a change in treatment plan is needed and implements appropriate changes or actions. Direct patient care, program development, staff development and supervision, training social work interns, supervision to Licensed Masters Social Workers in pursuit of their clinical licenses and provide information in support of research.
Work History
1 December 2021 – Present: Social Worker & Dog, Limited, Remote, licensed in VA and TX; Founder/Owner/Lead, Full-Time
I have been working alongside people on their path to healing for almost ten years, and I have found that by meeting people exactly where they are at and for who they truly are, the healing can be both rewarding and groundbreaking. I am a trauma-informed, patient-centered therapist, trained in cognitive behavioral therapy and dialectical behavioral therapy, and I also utilize trauma-centered and mindfulness approaches.
I have worked with individuals from very diverse backgrounds, abilities, orientations, cultures, and personal beliefs, and each person's life experiences are a part of their healing process. While working with me, the goals that you want to work on will be at the center of our time together.
You bring the need, and I'll supply the tools that can empower you to find what it is that you are looking for in your life. Unconditional acceptance was shown to me, which allowed me to find my own voice and strength in a world that just is.
Therapeutic approaches include working outside of the normal “couch” sessions and working with different aspects of the human experience including, raised garden beds, clean cooking, “grounding in motion”, and other individualized approaches.
25 August 2021 – 12 December 2021: Eastern State Hospital, Quality Management, Williamsburg, VA; Policy Manager, Full-Time 60,000 annually
Responsible for hospital-wide policy development, management, and appropriate training
Provides guidance and mentorship to hospital leadership on their respective department’s policies, protocols, and procedures
Works collaboratively within the Quality Management Department on The Joint Commission surveys, Office of the State Inspector General (OSIG) inspections, and applicable accreditation processes
Directs the creation of new policies while leading teams of people in creating and maintaining cohesive sets of policies that reflect Eastern State Hospital’s needs and practices
Maintains a superior understanding of Eastern State Hospital’s needs, relevant legislative materials, and long-term plans
Plan, implement, manage, and evaluate Risk Management (RM) Activities and Policies within agency
Provide consultive advice, training, and assistance to clinical and non-clinical staff in the identification and investigation of quality improvement (performance improvement)/RM problems, design assessment methodologies, and preparations of reviews (QAPI)
Maintains files and necessary records for all departments regarding policies and directives, to confirm maximum protection from discoverability afforded by law
03 March 2020 – 01 August 2021: Hampton VA Medical Center, Caregiver Support Program, Hampton, VA; Clinical Social Worker, Full-Time GS-12 Step 4
Administratively responsible for the clinical programming and daily operations of the Caregiver Support Program
Provides referral to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs
Provides referrals or consults, or in some cases direct admission of a Veteran to other VA programs including but not limited to the Community Residential Care Program, Respite Program, Community Health Care Coordination Program, Hospice, Home Based Primary Care, Telehealth and Community Nursing Home Program
Collaborates with the patient aligned care team, mental health, and geriatric primary care clinicians to provide Veteran and staff education on caregiver issues
03 February 2019 – 02 March 2020: Brooke Army Medical Center, Multi-Disciplinary Treatment Team, Fort Sam Houston, TX; Social Worker, Clinical Full-Time GS-12 Step 2
High-Risk Case Manager, responsible for therapeutic modalities, appointment management and patient compliance with the policies of the High-Interest Patient Program
Responsible for own therapy case load and to ensure appropriate patient to provider contact as needed and to make appropriate referrals.
Responsible for group processing and conducting group training weekly for the Enhanced Clinical Care Program for the At-Risk Patient Program.
Conduct training of social work interns and behavioral health techs to ensure the next generation of social workers are prepared for societies mental health issues and concerns
Report to appropriate chain of commands concerns and issues with access to care and where improvements need to be made so that improvements can be implemented in a timely manner
Interprets data collection from BHDP, a mental health portal completed by service member, to ensure safety measures are in place and early warning signs are detected for high-risk service members
conducts risk assessments for behavioral health patients, develops behavioral health treatment plans, performs crisis counseling, and provides supervision to subordinates
18 June 2018 – 02 March 2020: University Health System: San Antonio, TX; Clinical Social Work PRN – As Needed
• Demonstrates knowledge and application of Social Work concepts including but not limited to interviewing patients and family members to assess psychosocial needs; develop goals or plans with patients/families in coordination with medical recommendations; provide counseling which assists patients and their families in crisis to mobilize their support systems; maintain job specific competencies based on patient population and advanced skills; document relevant, accurate information in a timely manner; maintain an accurate database to facilitate quality and appropriateness of care and outcome management tracking.
• Participate in team conferences on the behalf of patients
• Stay current on community agencies and resources to provide accurate, timely information
• Prepare statistical reports and special studies as assigned
• Collect bio-psycho-social information about patients using interview, case history, and observation techniques and assessment methods
• Analyze information collected to determine diagnosis, treatment plan and/or advisability of counseling or referral to other specialists or institutions
• Participate in departmental staff meetings, in-services, and process improvement activities
• Appropriately adapts assigned patient assessment, treatment and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served
15 October 2017-30 May 2018: Centura Health; Penrose Hospital: Crisis Assessment Specialist Part-time exempt; 30 hours/week
• Provided quality and timely assessment and referral services incorporating diagnostic skills and state specific regulations
• Developed and offered safe and clinically appropriate disposition recommendations to psychiatrists, emergency department physicals, attending physicians within the hospital, other mental health clinicians, managed care representatives and clients
• Conducted after-hours crisis counseling for referred clients
• Served as primary communication liaison between clients, family members, emergency department staff, physicians, managed care representatives and behavioral healthcare personnel
• Assured the continuity of patient care upon completion of the assessment by assisting in the implementation of the referral recommendation
• Provided therapeutic and educational services to patient, family, staff, and community
• Applied knowledge of state mental health statutes criteria pertaining to involuntary holds, seclusions, and restraints
• Appropriately assessed suicide, violence, and elopement potential
• Applied required knowledge of depression, anxiety, psychosis, and dementia, as well as other DSM diagnoses
• Applied knowledge of psychiatric medications and ability to evaluate response
• Facilitated appropriate milieu management within the emergency departments and medical units
• Responded to calls and customer service needs in a professional and timely manner
• Met department goals for weekly productivity according to department standards
• Ability to prioritize and balance the various and at times irreconcilable interests of the patient, the insurance companies, medical stall, and the available programs and facilities
• Consistently complied with all requirements of Federal and State laws, accreditation standards and ethics guiding the behavioral health profession and Centura policies and standards of care.
• Completed clinical documentation, including treatment plans, updates, and date/time of patient interaction, according to department and hospital standards
• Provided timely, clear written and verbal communication to relevant providers, managed care, employers, and clients’ family members as appropriate
• Coordinated with the HBA, unit staff, emergency department personnel in continual evaluation and improvement of the assessment and referral documentation
• Assisted manager in developing and maintaining team records and statistics
• Enhanced professional growth and development through educational programs, current literature, in-service meetings, and workshops to remain current with industry changes.
• Participated in community activities related to behavioral health
• Assisted in training behavioral health staff and other hospital personnel
• Acted as resource for inexperienced staff members and co-workers by sharing information and providing education
• Adhered to professional code of ethics and to all accreditation/regulatory requirements
• Demonstrated effective time management and is proactive in prioritizing workload and meeting productivity requirements
• Adapted to rapidly changing technologies, policies, regulations, census and staffing through priority setting and flexibility
01 August 2017 – Present: Clinical Supervisor and Tutoring: Part-Time $60/ Hr
• Supervises and educated clinical social work candidates
• Provides Masters level training
• Assists with exam preparation
• Ensures compliance with Social Work Code of Ethics
• Instructs resident and onsite training including face-to-face
• Writes lesson plans and programs of instructions
• Teaches and instructs adults with post-graduate licensure
• Supervises and administers a training program
• Develops and reviews training/course materials, aids, devices, etc.
• Works with adults in the occupation or subject-matter field of social work that requires training or instructing others on a regular basis
• Organizes and recommends appropriate professional materials for classes
10 June 2016 – 10 October 2017: Recovery Villages at Palmer Lake: Clinician full-time 40 hours/week $ 50,000/annually
• Experience providing psychosocial evaluation and treatment, group psychotherapy, casework management, consultation services, and discharge planning
• Specializing in discerning when a change in treatment plan is needed and implements appropriate changes or actions
• Develop individualized treatment plans based on psychiatric diagnosis, identified problems and treatment needs for each case
• Evaluate treatment effectiveness to determine effectiveness and adjust patient's treatment plan as appropriate
• Directs patient care, program development, staff development and supervision, training social work interns, and provide information in support of research.
• Responsible for the development of a functioning treatment plan individualized per client
• Conducts group therapy with the CBT and DBT models
• Conducts individual therapy sessions
• Conducts family therapy session to assist the client with supports and discharge planning
• Runs CBT process groups to assist clients to better understand their own thinking processes
• Conducts motivational interviewing as well as Bio-Psycho Socials to gather information that will assist with the formation of treatment plans and to refer those that need it to trauma therapies that include EMDR and RRT
• Reviews assessments from referring facilities and notes problems/issues that require further attention
• Develops a comprehensive problem list that reflects client’s individual issues as described in assessments and the Integrated Summary and present the psychosocial and diagnostic information to treatment team in a clear, concise manner
• Maintains clinical records according to program policies and those of licensing and accrediting agencies, document the client’s progress accurately as it relates to treatment goals and objectives, ensures that documentation is timely, consistent, clear, and articulate and keeps clinical records secure at all times
• Demonstrates good strategic and problem-solving skills
• Complies with company policy, state regulations Joint Commission standards and Medical Needs Criteria
• Supervises interns and ensures quality programming is delivered and in compliance with program curriculum.
• Provide individual and group clinical counseling services to identify and manage personal, psychological, and interactive problems associated with occupational and personal adjustment
01 March 2015- 01 June 2016: Peak View Behavioral Health: Outpatient Therapist: Colorado Springs, CO full-time 40 hours/week $45,000/annually
• Ran group therapy in a facility that assists both inpatient and outpatient services
• Facilitated and ran DBT skills training and individual therapy
• Conducted intakes and assessments to better understand the needs of each client
• Supervised three interns in their pursuit of social work degrees
• Identified the psychosocial, economic, and physical needs of clients
• Served as a liaison between clients and their family unit
• Conducted admissions and discharges for clients
• Conducted individual and family meetings to understand the needs of each client in their environment
• Maintained and created treatment plans for the individual client/patient
• Contributed to a multi-disciplinary team with evaluations and diagnosing
• Proficient in data entry and case management tools
• Specialized experience includes conducting individual and group psychotherapy, and marriage and family counseling
• Organizing, managing, and administering adult, child and family prevention and outreach services
• Interviewing clients to establish the nature and extent of concerns/issues, provide professional assistance to them, and determine appropriate referral services/opinions
• Planning and implementing professional community organizational strategies and initiatives
• Formulating of needs assessments, development of prevention programs, and marketing of developed programs, including the DBT program
02 May 2014- 25 February 2015: Social Worker: San Antonio State Hospital, San Antonio, TX full-time 40 hours/week Pro-bono work
• Provided one-on-one support and care for over 200 acutely mentally ill adults
• Conducted assessments of patients’ support systems and available community resources, and facilities within the community
• Supervised seven volunteers and mentored three senior social work students
• Preformed ethnographic interviews with patients and their families to gather patient background and information to further assess the patient
• Identified the psychosocial, economic, and physical needs of patients
• Integrated community resources with representatives to ensure successful transition
• Served as liaison between patients and their families, state and judicial systems, and facility or treatment providers
• Approved, coordinated, and monitored patients’ trust fund accounts
• Assisted with developing individual recovery plans and in monitoring the observance of clients’ rights
• Assisted with coordination of admissions, discharges, and furloughs
• Participated in individual, or group therapy sessions
• Served on the "Recovery Team" implementing the Person-Centered recovery model
• As of January 2015, completed over 1180 hours of volunteer service saving the state over $30,000
01 August 2013-01 May 2014: Social Work Intern San Antonio State Hospital, San Antonio, TX part-time 30 hours/week
• Assisted the social work supervisor with daily duties of care for adults with acute mental illness
• Assisted the multi-disciplinary treatment team with morning briefs and rounds with patients to ensure that the social work aspects of the patient’s needs are met
• Co-facilitated groups with a psychology counterpart on a weekly basis for those patients ready for discharge
• Directed with the task of training the staff and the entire hospital with Best-Practices when working with adults with Personality Disorders, especially Borderline and Antisocial Personality Disorder
May 2012-September 2012: EEO Specialist (GS 9), US Army South, Fort Sam Houston, San Antonio, TX part-time 25 hours/week
• Assisted the Director of Equal Employment Opportunity with administration, evaluation, and advisory services with special emphasis in identifying problems with employment of minorities, women, and individuals with disabilities.
May 2011-September 2011: Center for Working Families Intern, City of San Antonio, TX part-time 15 hours/week
• Assisted individuals with their utility bills
• Preformed tasks as case manager for families that received services through a Homeless Prevention Program
December 2004-February 2009: Commissioned Officer, United States Army, Fort Hood in Killeen, TX full-time 24 hours/day
• Oversaw day to day operations in a tactical environment
• Ensured unit preparedness for combat missions
• Assisted in commanding and supervising over 112 logistical Soldiers throughout a deployment in Iraq
• Certified and advocated as a Sexual Assault Victims Advocate in Iraq
• Selected to assist over twenty Soldiers to report the assault and direct them to the resources available to them
Licenses/Certifications
Licensed Clinical Social Worker - Supervisor (Virginia 090*******)
Licensed Clinical Social Worker (Texas 60234)
Licensed Clinical Social Worker - Supervisor (Colorado 000*******)
Licensed Social Worker (Colorado)
Licensed Master Social Worker (Texas/Transferred to CO)
Honors and Recognition
Military Bronze Star for work well done while in Camp Taji, Iraq
Purple Heart for injuries sustained in combat in Camp Taji, Iraq
NASW/Texas-Alamo Branch Social Work Student of the Year 2014
Education
2010-2014: Master of Social Work, University of Texas, San Antonio, TX
2007-2008: Master of Arts in International Relations and Conflict Resolution, American Military University, West Virginia
2001-2004: Bachelors of Arts in Sociology and Criminal Justice, Edinboro University, Pennsylvania
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