Ishola Idayat AJOKE

***, ***** ***, *****-****, Lagos

Telephone: 070********.

Email: adrjis@r.postjobfree.com

Personal Profile Statement:

A motivated, adaptable and responsible communication and information graduate seeking for an opportunity in this field or related field which will utilize the professional and technical skills developed through past working experiences in this field for the growth of the organization. I have a methodological customer-focused approach to work and a strong drive to see things through to completion.

Achievements:

Employee of the year at MINE for excellence sales targets and customer’s collaborative patronage.

Upper credit in Mass Communication (ND and HND).

Education Background:

HND Mass Communication - FEDEDRAL POLYTECHNIC OFFA.

Grade achieved 3.18 2018-2020

OND Mass Communication - FEDEDRAL POLYTECHNIC OFFA.

Grade achieved 3.10 2013-2017

SSCE; JULEWUBI FOUNDATION COLLEGE 2006-2012

First Leaving Certificate; ST. MOSES NURSERY AND PRIMARY SCHOOL. 2000-2006

Career and Work Experience :

Customer Service Officer - Muritala Ishola Nigerian Enterprises (MINE)

2019- Till date

Main Duties Performed:

Providing efficient satisfaction for customer's needs and wants at every point of needs.

Handling payments and processing returns, refunds and exchanges.

Dealing with customer feedback, complaints and concerns.

Dealing with stressful situations and emergencies in a professional manner and ensuring that customer's concerns are promptly addressed.

Liaising with suppliers and external companies on a regular basis.

Assisting the Store Manager with day-to-day activities.

Building a friendly relationship with customers, devising and implementing the organization sale's strategies.

Creating more accountability and referrals for the company's growth.

Industrial Training (Social Media Department)

Wale Adenuga Production Television (WAP TV) 2017- 2018

Main Duties Performed:

Working with the senior staffs for the workflow of the day-to-day activities of the day.

Producing the required documentation of the scheduled activities of the day.

Building accommodative websites for positive interactions and communication for the viewers, the online readers and the organization.

Sending factual information, recent happenings to various social media platforms

Entertaining the online readers with trending gist.

Dealing with viewers and readers feedback and complements.

The Nigerian Television Authority (NTA)

Student Industrial Work Experience Schemes (SIWES) 2016- 2017

Main Duties Performed:

Conducting investigation for extra truth and facts.

Collecting information from different sources.

Conducting research, taking interviews and gathering records.

Gathering information and writing them in authentic ways.

Verify the status of each topic to be worked on and take advice from seniors wherever necessary.

Assisting the seniors in different research and writing articles.

Scheduling, previewing and supplying programmes for transmission of the day.

Skills:

Excellent Communication Skills.

Basic Knowledge of Information.

Strong sense of urgency to meet deadlines.

Keen Interest in people, events and facts.

Positive approach.

Great attention to details.

Better Presence of mind.

Excellent oral and verbal skills.

Disciplined

Strength:

Good team players.

Ability to learn new things.

Hard worker and positive thinker.

Hobbies:

Reading non-fiction books

Listening to music

Watching educative and inspiration movies.

Socializing with people

References:

Mr. Muritala Ishola

(CEO)

Muritala Ishola Nigerian Enterprises

Address: 268, Borno way, off Adekunle Road, Lagos

Tel: 070********

Email: adrjis@r.postjobfree.com

Contact this candidate