Medical Assistant/ Office Manager

Svetlana Epshteyn, NCMA

**** ****** ******, ***. **-S Cherry Hill, NJ 08002

856-***-**** *********@*****.***

Qualifications: Experienced and dedicated Phlebotomist and Medical Assistant with 17 years of comprehensive expertise in venipuncture techniques and office manager experience. Strives to create a safe and comfortable environment for patients and provide consistent superior care with a personal touch.

Education:

Lenape High School Diploma Mt.Laurel,NJ

Harrison Career Institute Medical Assistant Diploma Delran, NJ

Summary of Qualifications:

●Proper intake of patient including medical history

●Identification of chief complaint

●Answering phones

●Measure and record vital signs

●Injections

●Transmitting prescription refills

●EKG’s

●Proficient in collecting blood by venipuncture and capillary techniques, urine drug screen collections, alcohol testing, paternity collections

●Thorough understanding of phlebotomy protocols, compliance and safety

●Outstanding communication and patient-handling skills

●Familiar with first aid and safety

●National Certified Medical Assistant

●Develops and implements office policies and procedures

●Sets the staffing schedule and approves time off

●Supervise office staff

●Ensure compliance with current healthcare regulations

●Hired and trained employees

Key Competencies: •

●Venipuncture and Capillary Technique

●Blood Collection and Handling Safety

●Quality Assurance and Controls

●Medical Records Review

●Blood Specimen Storage

●Centrifugation

●Administrative Skills

●Communication

●Time Management

●Ability to muli-task

Experience:

●Dr. Bonnie LLC 01/2007 - 12/2021

Office Manager/Medical Assistant

●Med Labs, Cedar Knolls, NJ 5/2018 - 01/2022

Phlebotomist

●Dr. Anjie Ro-Trock Marin Holistic Health 11/2019 - Present

Medical Billing

●Shiel Medical Laboratories, Brooklyn, NY 2/2011 –5/ 2018

●Manhattan Labs, Pine Brook, NJ 12/2006-02/2011

●Silver Labs, Cherry Hill, NJ 12/2004 -11/2005

References:

●Dr. Herman Gottlieb 215-***-****

●Dr.Anji Ro-Trock 415-***-****

●Barbara Blantz 609-***-****

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