Psychic Committee Member
Resume:
KAYETTA M. GRANT
Kansas City, MO/*******.*****@*****.***/816-***-****
Experience
Creative Therapy Solutions 07/20/2018-Present
Prairie Village, KS 66208
Contract Therapist
Provide weekly in-home therapy sessions to children, adolescents, adults and families.
Conduct assessments formulate diagnosis and create treatment plans.
Prepare written reports regarding client progress and treatment recommendations for therapy.
Maintain relationships with social service agencies, attorneys, family court, insurance and managed care plans.
Ensure confidential case files are maintained for each client.
Utilize program specifically for charting and billing.
Provide crisis intervention.
Compile information from therapy sessions to write a detailed report with recommendations for the courts.
VA Medical Center-Kansas City 10/1/2006-Present
4801 Linwood Blvd, Kansas City, MO 64128
816-***-****-Kelly Artis, Program Manager
Social Worker GS-11
Manage an outpatient caseload of approximately 7,000 Veterans for Kansas City VA patient population.
Maintain accurate data recording, produce detailed documentation and reports in a timely manner.
Point of contact for KCVA Social Work Patient Aligned Care Teams.
Identify, analyze and make recommendations to resolve problems/situations.
Instrumental in helping Kansas City VA manage excessive cost of fee-basis patients to outside hospitals through proactive management of discharge planning (arrange home health, hospice and nursing home placement) and timely resolution of placement and transportation issues.
Conduct analysis of work processes and make recommendations for improvement.
Process data within Microsoft excel, word, power point, Microsoft access, share point and email.
Utilize computer software to compile and analyze data to write reports.
Implemented training procedures and checklists for staff; new and current staff according to policy and procedure.
Plan and develop staffing need for positions within social work department, to improve facility throughput and reduce instances of hospital diversion, which improved fiscal outcomes for the facility and improved care for Veterans.
Train and orient new employees within the department to foster support and effective team building.
Apprise healthcare system officials of trends, policies and practices that may have an impact on the workplace environment and make recommendations to address.
Facilitate VVC and telehealth services.
Presenter for virtual summit event; provided information about KCVA outpatient clinics and discussed Social Work role in the clinics to participants at various medical facilities.
Educate veterans and their families about veteran directed care, homemaker home health aide, respite, MAP services, contract nursing home eligibility and caregiver support services.
Provide consultation to managers and employees regarding EEO policies and procedures.
Evaluate program effectiveness by reviewing programs for consistency with program objectives.
Conduct investigations and compliance reviews of health care services/programs policies and practices.
Educate veterans and their families about living wills and power of attorneys.
Adhere to federal and state regulations.
Provide case management services.
Follow up with referrals and address delay with services.
Provide resolution for problems veterans are facing.
Acting supervisor for 20 social workers, ensuring employees understand their duties or delegated tasks, monitoring employee productivity and providing constructive feedback and coaching.
Educate and assist with arranging home health, durable medical equipment and hospice services offered at KCVA and in the community.
Assess and veterans for durable medical equipment.
Field Practicum Supervisor for Master of Social Work (MSW) students from various universities.
Multitasking performed daily.
Present information and data to management.
Co-wrote position descriptions for emergency room and weekend social workers.
Co-wrote standard operating procedure (SOP) for after-hours referrals of homeless veterans.
Assess and counsel Veterans housing needs and provide housing resources based on income.
Assess and educate Veterans about VA housing programs and eligibility.
Work autonomously, required to make management and complex decisions 90% of the time, due to no immediate access to a manager.
Consult with Veterans Benefits Administration and other organizations to seek information for programs offered to veterans and their families.
Co-wrote new policy for Social Workers professional conduct, for Social Work Professional Practice Board.
Expert knowledge of health insurance portability and accountability act (HIPPA), release of information (ROI) and freedom of information act (FOIA) policy for the agency.
Educate veterans about Medicare/Medicaid benefits.
Receiving, reviewing and addressing complaints from internal or external stakeholders.
Utilize electronic systems to gather, summarize and analyze information to include in making adjudicative decisions, determine appropriate level of review, and update databases with appropriate information and decisions.
Identify resources required to support various levels of program operations.
Research and investigate new or improved processes for programs and operations.
Analyze and evaluate program data.
Track and monitor office assignments.
Collaborated with Release of Information (ROI) to deliver timely and confidential responses while dealing with sensitive issues.
Participate on interview panels for open positions within the facility.
Board Membership
Kansas City VA Medical Center 01/25/2019-Present
Co-Chair Ethics Consultation Committee
Conduct ethics consultation and document information in the database.
Generate reports of all consultation activity at the facility.
Characterize the type of consultation.
Research, gather and analyze ethics referral and provide guidance to the referring individual or group.
Conduct investigations and compliance reviews.
Explain synthesis, to ensure ethical concerns are resolved.
Communicate directly to key participants and document it the health record and consultation service records.
Interview patient, family members, staff and others who are involved.
Assemble information relevant to the consultation request.
Identify the ethically appropriate decision maker.
Follow up and evaluate the consultation.
Review and clarify consultation request.
Manage all users at the facility.
Manage all ethics committee web referrals.
Kansas City VA Medical Center 01/24/2017-Present
Social Work Professional Practice Board Member
Provide oversight to social work committees focusing on professional education, quality oversight, and quality improvement.
Implement complex system changes, with adequate time to evaluate effectiveness and make needed practice and policy revisions.
Improve clinical, patient satisfaction and financial outcomes for the facility.
Facilitated revising social work competencies with other board members.
Assisted with developing knowledge, skills and abilities questions for newly hired social workers.
Participated with interviewing and selecting social work practicum students.
Educate and provided written documentation to board members about social work licensure changes for Missouri and KS.
Kansas City VA Medical Center 06/26/2020-Present
African American Special Emphasis Committee Member
Establish a productive workplace environment for employees of this group.
Ensure employees of this group are employed, advanced and retained.
Create a vibrant workplace climate by utilizing high reliability organization through the utilization of diversity and inclusion.
Identify ways to improve the workplace environment.
Research, gather and analyze information for diversity and inclusion, present to executive leadership.
Education
Master of Social Welfare
University of Kansas, 2002
Bachelor of Arts, Criminal Justice
Park University, 1995
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