Joni Kicklighter

Clinical Certified Medical Assistant, Phlebotomist, EKG Technician, and Certified Medical Office Assistant

West Monroe, LA 71291

adrj8k@r.postjobfree.com

+1-318-***-****

I am looking for a place of employment that is going to be my career. I am a team player and dependable. I love what I do and it clearly shows by my actions at work. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Certified Medical Assistant (CMA)

Stewart Medical Clinic - West Monroe, LA

December 2020 to May 2022

I worked for Glenwood Hospital (Stewart Medical Clinic) at the North 7th location with Dr Mark Dollar. We seen over 40 patients a day. I did everything from checking vital signs to administering injections then documenting all information into the patient record on computer, which was using the software Athena. The documentation you have to enter for injections is the NDC, Lot number, and Expiration date and where it was given on every patient. I sent out all the referrals when a patient came in for a wellness visit or Medicare wellness. I called the patients back with their lab results or results from any procedure/ imaging report we ordered. I administered the injections, called giving lab results, EKGs, and all POC testing including rapid SARS screening.

Wound Care Nurse and wound care coordinator

MedCentris Wound Healing Institute - Monroe, LA

July 2020 to December 2020

I am certified in wound care. I can apply proper dressings for all wounds to prevent infection; along with measure them, checking for tunnels, and assist in Venous Doppler's. I conducted Pulse Volume Recording to check to see if the pressure ulcer has bifasal or trifasal blood flow. Different wounds in certain areas require a special way to wrap them; weather it should be wrapped with or without compression. If a wound happens to get infected and require a wound vac to be put on. I am certified to apply them or fix one if it happens to stops working. I really liked the change from primary care but it just wasn't nothing I wanted to do everyday. The company is a great company to work for. Certified Medical Assistant

Premier Family Walk-in Clinic - West Monroe, LA

August 2016 to July 2020

Triage all patients, check vital signs, administer injections, assist in lap band procedures, prepare mayo stand for lap band procedures, collect blood specimens, complete requisition forms, centrifuge blood specimens, EKG, assist

in Echocardiogram, assist in ultrasounds, draw up IM medications, 11 way urinalysis, drug screens, strep test, mono test, administer flu injections, Tb test, order all medical supplies and medications, scan all labs an attach to

patients chart, schedule all needed procedures for our Pre Bariatric weight loss patients, schedule patients follow

up appointment, get all prior authorizations needed for MRI and CT, and pre-authorization for medications.

Client/Patient Services Director and Certified Medical Assistant Assurant Healthcare - West Monroe, LA

October 2014 to November 2017

Record patients medical history, answered multi-telephone line, interviewed potential employees for clients, scheduled all employees to work each shift at the clients home, administer medications to patients, specimen

collections, check vital signs, obtained wound cultures, cleaned and dressed wounds, administer injections, blood

glucose check, filled medications planners, updated policy and procedure manuals, updated employee handbooks, scheduled Tb test, and CPR classes for all employees, make sure we were up to state regulations on everything, completed 485 and summited to physicians, verified patients insurance, scheduled doctors appointments for clients, assisted director of nursing in completing assessments and supervisory visits, updated medication MARS, updated HR files and made sure the clients charts were up to state regulations, answered unemployment claims, and wrote separation letters Medical Receptionist/HR Manager

Alphacare Home Health - Monroe, LA

January 2009 to May 2014

I handled all data entry, typed patients plan of care, updated the computer record of patients medications per nurses documentation, ICD-10 coding, assisted with payroll, maintained inventory of all office supplies, ordered all clerical and clinical supplies, helped planned and organize company functions, answered multi-telephone lines and represented the company in a professional businesslike manner, managed Human Resources which included updated professional files to keep in compliance for minimum standards, created, organized, and set up an information center for manuals and charts Medical Receptionist

Monroe Medical Clinic - Monroe, LA

October 2003 to November 2008

Answered multiple-telephone lines, entered all new and current patients information in computer, verified insurance, ICD-9 coding, accounts receivable, assisted with pre-employment drug screens and physicals, checked

vital signs, conducted mono and strep test and assisted with wound cultures. Education

Associate in Phlebotomy/EKG

Unitech Training Academy-West Monroe - West Monroe, LA September 2016 to May 2017

Associate in Medical Assistant

Unitech Training Academy-West Monroe - West Monroe, LA May 2015 to June 2016

Associate's degree in Certified Medical Office Assistant Unitech Training Academy-West Monroe - West Monroe, LA May 2015 to June 2016

Diploma

West Monroe High School - West Monroe, LA

Skills

• Vital Signs

• Injections

• Epic (10+ years)

• CPR Certified (10+ years)

• EKG (10+ years)

• Epic (10+ years)

• Patient Care (10+ years)

• Receptionist (10+ years)

• Venipuncture (8 years)

• Microsoft Word (10+ years)

• EHR (10+ years)

• Athenahealth (10+ years)

• Phlebotomy (8 years)

• Filing (10+ years)

• ICD-10 (10+ years)

• Medical Imaging (8 years)

• Typing (10+ years)

• Transcription (10+ years)

• Employee Orientation (10+ years)

• Anatomy Knowledge (10+ years)

• Employee Orientation (10+ years)

• Human Resources Management (10+ years)

• Insurance Verifications (10+ years)

• Medical Billing

• Medical Scheduling

• Transcription

• Triage (10+ years)

• CPT Coding (10+ years)

• Clerical Experience (10+ years)

• ICD Coding (10+ years)

• Medical Coding (10+ years)

• Medical Office Experience (10+ years)

• Medical Terminology (10+ years)

• ICD-9 (10+ years)

• Quality Assurance (10+ years)

• Phone Etiquette (10+ years)

• Recruiting (10+ years)

• QuickBooks (10+ years)

• Time management (10+ years)

• Medical receptionist (10+ years)

• Accounting (7 years)

• Microsoft Powerpoint (10+ years)

• Documentation review (10+ years)

• EMR systems (10+ years)

• Medication administration (10+ years)

• Laboratory Experience (10+ years)

• Cerner (7 years)

• Basic IV (8 years)

• HIPAA (10+ years)

• Office manager experience (10+ years)

• Acute care (6 years)

• Windows (10+ years)

• Leadership (9 years)

• Supervising experience (8 years)

• Patient observation (10+ years)

• Managed care (10+ years)

• Nursing (10+ years)

• Critical care experience (7 years)

• Salesforce (2 years)

• SharePoint (9 years)

• Personal assistant experience (8 years)

• Phlebotomy (8 years)

• Prior authorization for medical and diagnostic imagingr. (10+ years)

• Medical records

• Data entry

• Sanitation

• Microsoft Office

• Administrative experience

• Federal Aviation Regulations

• Communication skills

Languages

• English - Expert

• Spanish - Fluent

Certifications and Licenses

National Certified Medical Assistant

April 2015 to November 2021

Certified Phlebotomist

September 2016 to Present

Certified Medical Office Assistant (CMOA)

Present

BLS Certification

September 2020 to September 2022

CPR Certification

September 2015 to August 2022

CCMA Certification

AED Certification

Assessments

Nursing assistant skills — Proficient

July 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Work style: Reliability — Highly Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Electronic health records: Best practices — Proficient June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Sales skills — Proficient

October 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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