`Michael scott

**** ***** **** ******

Huntsville, AL 35816

adrj8g@r.postjobfree.com

C: (256) 665- 7135

Objective: A motivated, results-focused professional, seeking an opportunity to utilize career experience, skills, and education to contribute to employer objectives, profitability, and success with a company offering potential for challenge and growth.

Education: Bachelors of Arts in Sociology, Dec 2005 University of Florida, Gainesville, FL

Career Skills:

Administrative Assisting

Team Building

Communication

Customer Service

Project Management

Restaurant Management

Marketing Coordinating

Records/File Management

Accounting: Payables / Receivables

Payroll (basic time entries and end of year W2 and I9 processing)

Medical Terminology, 3rd Party Billing & ICD-9 & CPT-4 Coding

Strong knowledge of Microsoft Word, Excel, Power Point, Outlook.

Excellent negotiation and conflict resolution skills.

Experience:

8/2020 – Present Talecris Plasma Center/Huntsville, AL

Center Manager

Responsible for meeting quarterly goals, staffing hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicates (KPI) Goals

Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership

Operates the center and manages employees and operations to the highest standard of ethics and integrity

Manages staff to ensure the training and quality goals are met and to implement operational changes and maximize center efficiency

Directs and manages employees

Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements

Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cydical and seasonal or situational spikes.

Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records

Provides strategic direction and planning

Submit timely and accurate reports on a daily/weekly basis or as requested

Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors

Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order

Builds rapport with donors with donors to ensure overall customer satisfaction with the center to support long-term donation

Control center donor funds and ensure that all financial records are accurate and in order

Minimize center liability through constant risk management review. Investigates all unsafe situations and complaints and institutes corrective/preventative action

Maintains thorough familiarity and ensures compliance with state and federal regulations. U.S. Food and Drug Administration (FDA)-approved Standard Operation Procedures. Occupational Safety and Health Administration (OSHA). Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP)

Accountable to insure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards

Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed

Act as a mentor to assigned team, other center staff and other centers

Assumes Regional management oversight and mentoring duties for select facilities/projects or in ROM absence

5/2019 – 8/2020 Little Caesar’s/Huntsville, AL

General Manager

Cashier

Count register drawers

Manage and control a 19% labor daily by shift to ensure profit gain

Process truck order

Process week ending and month ending inventory

Process bank deposit

Ensure that employees are providing fast, friendly service according to the Hot & Ready Promise

Ensure the store is clean & stocked per every shift

Hold employees & shift managers accountable for their performance

Assist Assistant Manager with reaching sales goals

Collaborate new ideas with shift managers to maintain excellent morale amongst the employees and good quality service to the customers

Interview and hire new employees, schedule employees

11/2017 – 05/2019 McDonalds/Gainesville, FL

Department Manager

Supervise a crew of 10 to 15 employees per shift

Manage and control a 19% labor daily by shift to ensure profit gain

Process truck order

Count dry, cooler and freezer inventory monthly

Ensure food is properly cooked and maintained at cook/hold times as established by McDonalds Franchisee

Train new employees and develop talent to McDonalds standards

Count cash drawers and Safe for accuracy per shift

Process bank deposits per shift and money change orders as needed

Ensure that crew members are providing fast, friendly and professional service to customers

Positioning the Right person in the Right place at the Right time

Interview and hire new employees

Organize and oversee community Job Fair for McDonalds at city Workforce facility

2/2016 – 11/2017 Bo jangles/Gainesville, FL

Assistant Unit Director

Supervise a crew of 8 to 10 employees per shift

Manage and control a 18% labor daily by shift to ensure profit gain

Process truck order

Ensure food is properly cooked and maintained at cook/hold times as established by Bojangles corporation

Count cash drawers for accuracy per shift

Process bank deposits per shift and money change orders as needed

Ensure that crew members are providing fast, friendly and professional service to customers to Bojangles standards by positioning the Right person in the Right place at the Right time

3/2013 – 02/2016 Wendy’s/Gainesville, FL

1st Assistant Manager

Supervise a crew of 5 to 8 employees per shift

Manage and control a 18% labor daily by shift to ensure profit gain

Process truck order and update par-levels

Ensure food is properly cooked and maintained at cook/hold times as established by Burger King corporation

Train new employees

Process and Terminate employees in the system

Interview and hire new employees

Count cash drawers for accuracy per shift

Process bank deposits per shift and money change orders as needed

Ensure that crew members are providing fast, friendly and professional service to customers to Burger King standards by positioning the Right person in the Right place at the Right time

Interview and hire new employees

5/2012 – 3/2013 Little Caesars/Gainesville, FL

Kitchen Manager

Monitor and Communicate with Front of the house manager to maintain proper levels of food items

Make sheet outs, prep wings, cut onions & bell peppers, make sauce, prep boxes

Delegate and coordinate work tasks as needed based upon work flow

Provide fast, friendly service according to the Hot & Ready Promise

Clean & stock

Count Inventory

Train new employees

3/2011 – 03/2012 Little Caesars/Orlando, FL

Assistant Manager

Cashier

Count register drawers

Manage and control a 18% labor daily by shift to ensure profit gain

Process truck order

Process bank deposit

Ensure that employees are providing fast, friendly service according to the Hot & Ready Promise

Ensure the store is clean & stocked per every shift

Hold employees accountable for their performance

Assist General Manager with reaching sales goals

Collaborate new ideas with General Manager to maintain excellent morale amongst the employees and good quality service to the customers

Interview and hire new employees, schedule employees

3/2010 – 02/2011 J&S Accounting & Tax/Gainesville, FL

Accounting Assistant

Process client payroll

Enter accounts receivables from clients in computer system

Process client tax renewals

Package client tax returns as processed by accountant

Verify that all receivables and payables are in balance at the end of each day

Count cash receivables per day and deliver totals to Accountant for deposit

Process account payables and mail

10/2007 –11/2009 Burger King/Gainesville, FL

Assistant Manager

Supervise a crew of 5 to 8 employees per shift

Manage and control a 18% labor daily by shift to ensure profit gain

Process truck order

Ensure food is properly cooked and maintained at cook/hold times as established by Burger King corporation

Train new employees

Count cash drawers for accuracy per shift

Process bank deposits per shift and money change orders as needed

Ensure that crew members are providing fast, friendly and professional service to customers to Burger King standards by positioning the Right person in the Right place at the Right time

Interview and hire new employees

02/2006 –03/2007 North Florida Regional/Gainesville, FL

Registration/Insurance Verification Team Leader

Registration of new patients in computer system

Train new employees to department standards and Maintained low Quality and Assurance percentages

Supervise 12 employees and oversee daily registration and insurance verification processes (via telephone / in person)

Ensure efficiency, patient satisfaction, and accuracy

Process patient payments via credit cards, cash or check and reconciled payments daily

Review patient specific insurance coverage’s to calculate patient’s obligated payment

Maintained all insurance rate plans and coverage’s and updates as made available and ensured employees were knowledgeable of all rate changes/current coverage’s

Familiar with BCBS, Medicaid, Medicare, AvMed, Tricare, Aetna

06/2005 – 12/2005 Perry Roofing Contractors/Gainesville, FL

Assistant Project Manager

Set up & maintain new roofing projects in computer system

Review roofing project contracts for discrepancies as stipulated per project manager and execute as stipulated per project manager as terms agreed by all parties

Pull contractual permits on roofing projects and record notice of commencements for projects throughout the state of Florida on all current jobs in process

Apply for roofing warranties on projects from specific roofing manufacturer

Request architectural drawings on all jobs bid

Attend roofing conventions

Suggested new ways of maintaining roofing projects more efficiently

05/1996 – 12/2001 Tower Hill Insurance Company/Gainesville, FL

Marketing Coordinator

Set up & maintain new agent accounts in South Carolina, North Carolina and Virginia

Oversee status of agent production/premiums

Troubleshoot company products with agents in isolated territories based on agent premium volume

Handle complaints from agents concerning problems or any change in company supplies, products, or commissions

Update and make necessary changes to agent’s account in computer system

Assist underwriter with policy renewals, non renewals and endorsements

Correspond with agents, outside Marketing Rep, and Marketing VP via memo, letter, fax or in person

Update and maintain agent product/rate manual as changes occur

Create news flyers and bulletins and mass mail to agents as rates and products change

Create company newsletters quarterly and mass mail to regional agents

Attend and assist outside Marketing Rep. at insurance conventions

12/1991 – 05/1996 Environmental Science and Engineering/Gainesville, FL

Accounting Specialist I

Accounts payable processing of vendor invoices E-J

Handle all incoming phone calls of vendors E-J

Make account corrections in computer system (BST) of wrong payees, short payments, duplicate payments, account credits and reimbursements

Review payable subsidiary report for month end and year-end reconciliation

Process manual checks and system generated payable checks, file invoices, bill clients

Lab Assistant Data Analyst

Process environmental sample data batches in computer system

Create new file batches for new data processed from project chemical engineer

Maintain and File all chemical data batches and retrieve them when requested

Make corrections of data batches in the computer system as requested by project chemical engineer

Correspond with Project Managers, Field Crew, and Department Manager/Supervisor via memos, letters, and telephone

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