non voice, experience in live chat

Vasudevan AS No.**, Vanavil Nagar,

E-mail addr *: ************@*****.*** Opp to Collectorate

E-mail addr 2: *********.*****@*****.*** Backside of ex mp house Mobile #: +91 – 812-***-**** /959-***-**** Kanchipuram, Home No: 044 – 27237340 Pincode – 631501.

OBJECTIVE:

To be a part of a progressive firm which offering opportunity for my career advancement and Professional growth which will help me to gain sufficient knowledge.

EXPERIENCE DETAILS:

Company

Designation

Place Period of Service

Redisolve software pvt ltd,

Senior Relationship

Associate

Teynampet,

Chennai

September 14, 2020 to

May 31, 2022

HDB Financial Services Pvt

Ltd (subsidiary company

HDFC Bank)

Sales Executive

Nungambakkam

Chennai

September 2018 to

September 2020 – 2

Years

HP/Hewlett Packard

Enterprise

Business

Operations

Associate II

Olympia IT Park/

Ramanujam IT

City,

Chennai

3 years and 3 months

May 2013 to Sep 2016

Technosoft Global Services

Pvt Ltd

Associate

DLF IT Park,

Ramapuram,

Chennai

10 Months

July 2012 to May 2013

EXPERIENCE SUMMARY:

Company Redisolve software Pvt Ltd

Role Senior Relationship Associate

Description Live chat & Email conversation with US customers Period September 14, 2020 to May 31, 2022

Company HDB Financial Services Pvt Ltd (subsidiary company HDFC Bank)

Role Sales Executive

Description Credit Card, Personal Loan & Health Insurance-Sales Period Two years

Company Swiggy (Bundyl Technologies Pvt ltd)

Role Delivery Executive (June 2017 to Feb 2018)

Description Delivery job

Period 8 months

Company HP Enterprise/HP

Role Business Operations Associate II

Description Back office support to US region customers Tool SAP – 2 years & 1.5 years in service desk

Period 3.5 years (May 2013 to Sep 2016)

Responsibilities 1. Completing the requests received through tool on time 2.Creating sales orders and generating invoices for customers 3. Maintaining 100% quality and correct dollar amount and dollar values as per customer requirement.

4. Fixing customer issues within SLA through mail or call. 5. Arching the necessary documents in a tool

Company Technosoft Global Services Pvt Ltd

Role Associate

Description Demography in Medical Billing

Period 10 months (July 2012 to May 2013)

Responsibilities 1.Entering health information details of customers into a tool 2.Updating confidential details into the tool

ACADEMIC PROFILE:

Course

Institution

Board / University

Year of

Passing

Percentage

%

MCA

S.A Engineering College

Chennai-77.

Anna University

2010

76

B.Sc (Physics)

Pachaiyappa’s College For

Men

Kancheepuram.

University Of Madras

2007

61

H.S.C

Pachaiyappa’s Higher

Secondary School

Kancheepuram

State Board

2004

70.25

S.S.L.C

Pachaiyappa’s Higher

Secondary School

Kancheepuram.

State Board

2002

85.80

SKILLS:

Skill set : customer service chat/Email, SAP tool transactions, Typing, Credit card and personal loan, Health Insurance, customer support, Backend/Backoffice HOBBIES:

Agricultural works in my farm.

Playing Cricket and shuttle.

Surfing net

PERSONAL SKILLS:

Willingness to learn new things.

Coordination and flexibility with my colleagues.

Self Confidence and positive thinking.

PERSONAL PROFILE:

Date of Birth : 14-06-1987

Age : 20 + 14

Gender : Male

Father Name : Sankaran AK

Nationality : Indian

Maritial Status : Married

Languages Known : Tamil and English

DECLARATION:

I do hereby declare that the details furnished here are true, complete and Correct to the best of my knowledge and belief.

Place:

Date:

Yours sincerely,

(Vasudevan AS)

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