Jyothsna Garikipati

Irving, TX

PMP Certification Number: 1448921

Summary:

Project Management Professional (PMP), Certified through Project Management Institute (PMI) certified with 14+ years of progressive experience in Project Management and Vendor Management (Third Party Management)

8+ years of experience in the set up and running of a PMO and help design, development, planning and management of projects, process improvements and solutions across all functions.

Experienced in PM Methodologies including SDLC, Agile Management and Waterfall.

Extensive experience in Release Management, Project Management, writing technical specifications, complete Software Development Life Cycle (SDLC)

PMLC Architecture - Established Project Management Life Cycle Methodology, Policy, Standards and Procedures, controls. The templates and Artifacts of the documents that are required to manage a project.

PMO - Accountable to support the PMO office with on time and accurate reports and recommendations. Experience managing PMO deliverables on global large scale programs. Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.

Release Management - Work with developers, product managers and operations engineers to define, manage and execute milestones for each release.

Experienced with Application projects, Analytics projects and Security projects. Lead to Application Integration, Process Management, Application Functionality, Product Management, Process Improvement, Customer Relations, and Vendor Management. Excellent Knowledge of SDLC and QALC. Oversaw all phases of a project and a wide range of experience: Delivery within Scope, Budget, Schedule, and Quality.

Delivered project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as they attempted to transition to an Agile Methodology.

Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standup, Sprint Check-In, Sprint Review & Retrospective.Organized release meetings with multiple development teams to identify the releases ahead and bring awareness on milestones as per release calendar.

Conducted all project management functions to ensure schedule, cost, resource, and quality goals are achieved, including project scheduling, estimating, forecasting, risk management, communications, change management, and financial performance.

Generated weekly status reports, and Management Presentation. Lead and Document project meetings. Track defects and Present to Development Managers. Lead Technical Development Defect meetings.

Strong skills in analyzing Business Requirements, Planning, developing, executing, Monitoring & controlling, and Closing a Project.

Experience in Microsoft tools like MS Excel, Access, Word and PowerPoint, Jira, MS project, Clarity, Visio, Workfront,Sharepoint.

Work Experience:

Bank of America

Senior Project Manager – March 2021 – Current

Build new interface for PCOE, Book trades through PCOE, Build real time reservation in GTL for executed and GTC orders. Oversaw the PMO Governance for various projects and programs during various phases such as Initiation,Planning,Execution ( Build,Test,Deploy), Monitoring and Closing.

Key Responsibilities:

•Managed the scope across multiple work-streams and multiple agile teams.

•Managed both integrated and Independent releases in Agile methodology. Implemented both significant and non significant changes. Ensured excellent execution Projects and Programs with agreed scope, budget and timelines.

Oversaw the PMO governance for various projects. Ensured to follow the guidelines set forth for executing a project and programs by PMO. Mentored staff in methodology and encouraged best practice in project management and project planning. Orienting new PMs to the user of PMO templates, tools, financial reporting and weekly project reporting.

•Ensured Project related documentation is created and maintained in various Project management applications such as PPRT, PMMT, PCM, Jira, Remedy,CECE, NFS, GCP AR,App HQ.

Developed schedules and identified resources required to complete the objectives. Developed Project Plans and created Work Break down Structure.

Communicated status with stakeholders and resolved issues in a timely manner.

Monitored Velocity and the Burn rate of Sprints. Reported progress to all stakeholders through sprint burn down reports and iteration burn down reports and velocity target updates.

Facilitated agile and scrum meetings and allocated and managed the responsibilities of crew members. Delegated the tasks to crew members and monitored the progress of the tasks.

Managed milestones and ensured the projects stay on schedule and within budget while aligning to the originally defined scope.Acquired needed approvals and documents sign off at various stages of project.

Identified project related problems, Risks and Issues and resolved issues in a timely manner and implement creative solutions.

Develop, implement and Oversee Change Requests and PTO to manage Project release initiatives into production region.

Managed onshore and offshore resources

Citibank, Irving, TX Nov 2018 – Dec 2020

Vice President of QRS Strategy – PMO / Project Manager

The Strategy Office mainly responsible for development, setup, implementation and management of productivity financial and macro modules required for various stress testing programs such as CCAR, CCEL, IFRS 9, MYF, MCST, Operating plan and 8 ICAAPS.

Key Responsibilities:

Executed various EFT Stress testing Projects, Programs and processes against established criteria.

Recommended solutions for improvement and suggested ways to improve process efficiencies.

Participated in all Project planning and relevant FDLC (Forecast Development Life Cycle) meetings to ensure critical deliverables, testing deliverables and project risks are proactively managed and communicated to key stakeholders.

Organize Daily/Weekly release meetings with multiple development teams to identify the releases ahead and bring awareness on milestones as per release calendar.

Experience working in a PMO and Project Portfolio. Assist in the review of project requests; related impact to other PMO managed activities; and clearly identifying potential risk and assisting management in project and Program request prioritization. Actively engaged and maintained robust collaboration with Stakeholders, Clients, Program and Project Managers across 8 lines of business and supported them with any ad hoc PM related queries.

Created collaboratively with project managers a weekly cadence for change control, internal meetings, metrics, and project plans based on Citi’s PMO guidelines for new regulatory technology implementations.

Orienting new PMs to the user of PMO templates, tools, financial reporting and weekly project reporting

Ensured resource availability, allocation and collaboration and Collaborate with stakeholders to achieve PMO objectives. Managed changes to the project scope, project schedule and project costs.

Created and maintained comprehensive project documentation, presentations, supporting evidence as needed.

Accountable for on-time delivery of all Release process outputs as defined in the Release Policy, processes and procedures. Developed comprehensive detailed project plans to monitor and track progress. Delegated Project tasks to project resources as needed and tracked progress and actively communicate issues encountered by the resources and found resolution to quickly and effectively resolve the issues to maintain project progress.

Analyzed and identified issues and risks as programs and projects were executed, and mitigated risks by identifying trends/patterns in order to properly assess the well-being of the program. Dealt with issues related to application/resources and escalate to management as appropriate while actively working with EFT team members and clients. Reported and escalated issues to management as needed.Monitored all required remediation actions through completion.

Took an active role in the continuous improvement of the support of any audit or regulatory queries, as needed. Collaborated with Model developers to improve overall product quality by emphasizing defect prevention throughout the development process.

PNC, Carrolton, TX Mar 2018 – Oct 2018

Project Manager

Managed development and Implementation activities of CORE banking retail Projects to meet organizational goals.

Ensured Project related documentation is created and Managed- such as Project Request, Project Charter, BRD, SDS, Engagement assessment, detailed solution package, Cyber security review, Product back backlog, sprint back log, Release schedule Technical Architecture Review, Testing Documentation, and Change Request.

Administered the project while meeting the standards, procedures and policies set by PMLC and the PMO.

Ensured project activities comply with the planned objectives.Ensured that all the Mnemonic and cross functional team dependencies have been identified and documented. Ensured that the communication between teams were transparent, open and up to date. Developed schedules and identified resources required to complete the objectives. Developed Project Plans and created Work Break down Structure.

Support and guide communications between related projects, stakeholders, and the PMO and resolved issues in a timely manner.

Monitored Velocity and the Burn rate of Sprints. Reported progress to all stakeholders through sprint burn down reports and iteration burn down reports and velocity target updates.

Apply Release specification techniques and contribute to finalizing standard guidelines in applications release.

Facilitated agile and scrum meetings and allocated and managed the responsibilities of crew members. Delegated the tasks to crew members and monitored the progress of the tasks.

Managed milestones and ensured the projects stay on schedule and within budget while aligning to the originally defined scope.

Fairway Mortgage, Carrolton, TX Feb 2013 – Mar 2018

PMO Program Manager

Established Programs

PMLC Architecture - Established Project Management Life Cycle Methodology, Policy, Standards and Procedures, controls. The templates and Artifacts of the documents that are required to manage a project.

PMO - Accountable to support the PMO office with on time and accurate reports and recommendations.

Change Control Management - The Change Management procedure details the specific tasks required to operate the Change Management Program that must be followed prior to releasing a project to Production. Execution of this procedure and adherence to these standards is directed by Change Management Policy.

Release Management - Work with developers, product managers and operations engineers to define, manage and execute milestones for each release.

Project Request Management - This Program outline how the Project requests will be cataloged and how they will be managed and prioritized. It also outlines the

Escalation and Exception policy.

Information Security Incident Management - This Program outlines how Information security Incidents will be managed

Patch Management - This Program outlines the Standards and procedures set forth for releasing Patches in relation to Software programs

Vendor Governance Management- This Program outlines the details the specific tasks required to conduct the Risk Evaluation of a proposed or existing Vendor. It outlines the Standards Procedures and controls that are established for evaluating vendors

Functional and Regression Testing Architecture - This program outlines the Functional and regression testing procedures and standards that need to be met for a project

Business Continuity Management - This Programs outline how the Business units will operate in case of a Disaster

Two factor Authentication (Duo) – This Program is used to authenticate devices prior to providing access to the Citrix environment

Project Manager Responsibilities:

Identifying and developing project management methodology, best practices and standards.Coaching, mentoring, training and oversight

Monitoring compliance with project management standards, policies, procedures and templates via project audits;

Developing and Managing project policies, procedures, templates and other shared documentation

Project support, guidance and training on how to manage projects and the use of tools.

Coordinating communication across teams and across projects.Centralized and coordinated management of the projects.

Collaborate to develop and maintain short term and long term roadmaps and plans for the PMO

Provide Centralized communication among project managers, project sponsors, and other stakeholders

Resource alignment of project staff.

Co-ordinate with applications parallel releases (Scheduled/Emergency/Weekly) for deploying their code into production servers.

Time management – Run the Time accounting reports of the IT department and update the Executive team in relation to any concerns that may arise in relation to the resource management for project related activities

Project Management- Ensure all IT projects follows the PMLC Architecture. Conduct Monthly Audit of the current ongoing Projects.

Vendor Management – Evaluate existing and new vendors through Vendor Management process using the standards and procedures set forth by Vendor Management Program. Evaluate the risk associated to vendors and update the executive team to take corrective action on risky vendors.

Contribute to PMO operational and project delivery performance and status reports

Change Management - Administer Change control Management program. Ensure all changes made to the production region are documented. Ensure that all projects meet the set expectations prior to releasing the code to Production.

Work with the development (technical) leads to establish and document release plans and communicate those plans to all necessary participants.

Actively participating within PMO department in management of multiple projects at one time, ranging in complexity and size, creating successful model which increase in productivity and efficiency upon implementation

Business Continuity Program - Ensure every business unit has a BCP Plan in place to handle any contingency that may be required to be operated in case of a disaster and Disaster recovery plan meets the business needs set forth in the BCP plan. Ensure a Test is performed early and the results of the exercise are documented.

Managing and Implementation of Information Security Projects.

Previous experience :

Fidelity, Southlake, TX Feb 2007 – Feb 2013

Project Manager

Environment: UNIX, Quality Center 9.0, .Net, SQL, Excel, MS Project, MS Office and Mainframe.

Global IT, Irving, TX Aug 2004 - Jan 2007

Quality Assurance Test Lead and Team Lead

Environment: UNIX, VBScript, Test Director 7.6, QTP 8.2, ASP, SQL

EPIMA, Irving, TX Jan 2003 – July 2004

Software Test Engineer

Environment: Windows 2000, Visual Basic, ASP, SQL Server, Test Director.

Technical Skills:

Operating Systems: UNIX (Solaris), Windows 2000, Windows XP3

Languages: Java, HTML, Java Script, SQL, .NET

Databases: SQL Server 2000, MS-Access, Oracle

GUI Products: Visual Studio

Platform: IBM PC Compatibles, Macintosh,Microsoft

Testing Tools: TestDirector7.x/8.0/9.0, QTP6.x/8.2/9.1

Project Management Tools: Microsoft Project Management, SharePoint, Work-front, Clarity

Education:

Bachelors (BS) from University of Texas at Arlington (UTA), Texas

Major: Information systems and operations management

Associates in Business Science.

Certification:

Project Management Professional (PMP), Certified through Project Management Institute (PMI), 2011

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