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Medical Billing Care Representative

Blue Springs, MO
$19.00 per hr
June 28, 2022

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Julie L. Curtis

**** ** ***** **

Blue Springs, Missouri 64015

Cell Phone: 816-***-****



September 2019 - present

Orthopedic Surgeons PA (OSI)

Medical Billing, Patient Account Representative, Medical & Billing Custodian, Revenue Specialist

Patient Account Representative, Pre-Surgery Estimations and Collections, received incoming calls regarding insurance questions, account balances. Patient collections & working with Collection Company. Appealed denials with various insurance companies, Workers Compensation Claims and follow ups. Received & processed requests for Medical

& Billing records from Patients, Insurances, Record Retrieval companies, LTD and Attorneys in a timely manner. Worked in part with Clinical Staff for various reasons. worked from home from March 2020- July 2020 during the Covid pandemic. Went back into the office to have a person to person representative with our patients. August 2014 - September 2019


Customer Care Representative

Dedicated team, Call Center, Customer Care, receive incoming calls regarding pharmacy orders, benefits, denials/acceptations for prescriptions for Prior Approval. Handling member complaints to avoid escalation. Taking payments to resolve past due and current balances. Moved to a Work from home position October 2015. August 2013 - August 2014

Lincare, Inc Blue Springs, MO

Customer Service Representative

Processing incoming calls/faxes re: orders for Durable Medical Equipment, reviewing documents for proper medical billing, front end Customer Service. 1

October 2009 – August 2013

Lincare, Inc. Odessa, MO


Responded to customer’s questions regarding medical devices and supplies, verified insurance coverage and addressed issues related to billing and past due collections. EDUCATION

AAPC - Medical Terminology, Anatomy, Pathophysiology and Certified Professional Biller. March 2022- present

I anticipate taken the CPB exam in October 2022

Property and Casualty Licensed- Certification March 2009 (expired) August 1982 - December 1984

Blue Springs High School Blue Springs, MO

GPA 3.5


Available upon request

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