Medical Billing Care Representative

Julie L. Curtis

**** ** ***** **

Blue Springs, Missouri 64015

Cell Phone: 816-***-****

E-mail: ************@*****.***

WORK EXPERIENCE

September 2019 - present

Orthopedic Surgeons PA (OSI)

Medical Billing, Patient Account Representative, Medical & Billing Custodian, Revenue Specialist

Patient Account Representative, Pre-Surgery Estimations and Collections, received incoming calls regarding insurance questions, account balances. Patient collections & working with Collection Company. Appealed denials with various insurance companies, Workers Compensation Claims and follow ups. Received & processed requests for Medical

& Billing records from Patients, Insurances, Record Retrieval companies, LTD and Attorneys in a timely manner. Worked in part with Clinical Staff for various reasons. worked from home from March 2020- July 2020 during the Covid pandemic. Went back into the office to have a person to person representative with our patients. August 2014 - September 2019

CVS/Caremark

Customer Care Representative

Dedicated team, Call Center, Customer Care, receive incoming calls regarding pharmacy orders, benefits, denials/acceptations for prescriptions for Prior Approval. Handling member complaints to avoid escalation. Taking payments to resolve past due and current balances. Moved to a Work from home position October 2015. August 2013 - August 2014

Lincare, Inc Blue Springs, MO

Customer Service Representative

Processing incoming calls/faxes re: orders for Durable Medical Equipment, reviewing documents for proper medical billing, front end Customer Service. 1

October 2009 – August 2013

Lincare, Inc. Odessa, MO

Collector

Responded to customer’s questions regarding medical devices and supplies, verified insurance coverage and addressed issues related to billing and past due collections. EDUCATION

AAPC - Medical Terminology, Anatomy, Pathophysiology and Certified Professional Biller. March 2022- present

I anticipate taken the CPB exam in October 2022

Property and Casualty Licensed- Certification March 2009 (expired) August 1982 - December 1984

Blue Springs High School Blue Springs, MO

GPA 3.5

REFERENCES

Available upon request

Contact this candidate