Data Entry Service Worker

Gloria Lewis Powers

**** ******* **.

Huntsville, AL 35816

Email: **************@*****.***

Summary of Qualifications:

Possess good interpersonal skills and work well in a team environment.

Provide excellent customer service.

Four years of food service experience in both a school and business cafeteria.

Skilled in preparing food in accordance with the highest of sanitation standards

and health requirements.

Seven years military xperience (US Navy) to include journalism, writing, editing, layout/design, broadcasting, photography, fire and shipboard safety.

Skilled in office management, records management, and facility management.

Established business relations with vendors and shipping companies.

Proficient in WordPerfect, Microsoft Suite (Word, Excel, PowerPoint, Access ACT), Adobe Applications (Frame Maker, Photoshop, Illustrator), Quark Express, Aldus Page Maker, Software)

Work Experience

January 2018 - Present - Admininstrative Assistance - Archarithims, Huntsville, Al

Schedule meetings, make arrangements for refreshments if required; ensure that the necessary equipments are available and working for meetings.Ensure that all participants are aware and reminded of meetings. Make travel arrangements and bookings; Type various letters and doumentations; calander management; make sure that clients invoices are processed on a timely basis. Data entry and and maintain company library.

May 2014 – Present, Food Service Worker, Steel Case, Athens, AL, Compass Group, Eurest Dining, 32 hours per week

Work as a utility cook in a fast pace environment. Cook, grill, and sauté a variety of food for breakfast and lunch in support of 250 employees. Wash, peel, cut/seed fruits and vegetables for the vegetable line and salad bar. Demonstrate expertise in preparing sandwiches, salads, vegetables, and other foods in large quantities. Assist with inventory management, and the general up keep of the kitchen and dining areas. Follow guidelines and handling procedures for cold and hot food storages and maintain logs, ensuring foods are kept at the proper temperature. Wash dishes and clean kitchen according to standards. Perform inventory for supplies and food items. Maintain a good working relationship with colleagues and customers.

Aug 2014 - Present, Food Service Worker, Oakwood University, Huntsville, AL Thompson Hospitality Services, LLC, 30 hours per week

Cook, prepare and serve healthy and nutritious meals for more than 700 students and faculty. Follow food handling procedures for the preparation of cutting fruits and vegetables for the salad bar and comply with recipes. Assist in preparing dishes in accordance to safety and regulatory standards ensuring appropriate food portions. Check quality of food bystoring it in designated areas and adhering to wrapping, dating, and rotation guidelines. Maintain a clean and clear work area, including equipment and utensils. Ensure compliance with company service standards and inventory protocols. Follow all safety and sanitation procedures and regulations. Maintain an open line of communication with supervisors, colleagues, faculty, and students.

Apr 2011 – Aug 2014 - Labor Ready, Huntsville, AL, 32 hours per week

Set up trade shows, worked on the railroad to ensure large equipment passed safely through the crossings. Worked as a food banquet server and sat with the elderly.

Oct 2007 – Mar 2011, Cashier, Kroger, Oakwood Ave, Huntsville, AL 32 hours per week

Verified credit acceptance by reviewing and recording driver's license numbers and operating credit card authorization systems. Operated a cash register to assist customers during cash, coupon and credit card transactions. Scanned items, provided change, balanced drawer, and processed card transactions. Assisted customers during checkout and baggedgroceries. Ensured work area was clean and free of debris. Participated as a team player providing outstanding customer service.

Aug 2004 – Oct 2006, Coordinator of Academic Sales, ESI US R&D Inc., 6767 Old Madison Pike, Huntsville, AL 35806

CFRD software was acquired by ESI in Jan 2004. Acted as the main hub for internal sales engineers as well as for the West Coast Branch, Canada and 10 distributors. Interacted with engineers worldwide concerning computational fluid dynamics software for academic use. Contacted potential users by email, telephone and tradeshow contacts. Sent proposals, quotations, and received purchase orders/checks. Produced order delivery forms, mailed software with customer follow up for receipt of packages and payments. Trained all new engineers in using the FileMaker database, handled telephone conversations with prospective academic customers and answered various questions concerning platforms, seats and prices. Maintained a close working relationship with software technicians to ensure all questions were correctly answered. Verified quotations before they were sent out to prospective customers. Explained to distributors, engineers and potential buyers how SITE licenses worked for the academic classroom. Typed training certificates of completion ensuring they were signed by the president. Briefed the president weekly on various trends within the department. Maintained logistical support for the sales group as it pertains to packaging, handling, storage, and transportation PHS&T of the product. Generated monthly reports for all sales. Maintained the Sales/Technical Marketing database FileMaker Pro/ACT data base.

Oct 1997 - Jan 2004, CFDRC Research Corp, 215 Wynn Drive, Suite 5, Huntsville, AL 35805

Worked a variety of positions at the company during this period of time to include Receptionist, Document Specialist/Trade Show Coordinator, Sales Assistant, Import/Export Specialist/Office Manager, and Academic Sales Coordinator.. As the Trade Show Coordinator, received material for upcoming Trade Shows. Completed paperwork to ensure proper logistical support for the Trade Show. This included selecting the booth location, type of carpet, power and set up of furniture. Prepared purchase requests and ensured funds were mailed in a timely manner to meet all designated deadlines pertaining to cost, time and performance, schedule. Contacted several freight shipping companies such as UPS, DHL, FedEx and Transit System for bids to transport cargo to and from the designated Trade Show. Selected the lowest bidder and completed all necessary paper work to ensure smooth and timely pickup of materials. Prepared exhibit booth and cases for travel by ensuring posters, flyers and needed supplies were packed properly. Prepared waybill for pickup, and unpacked booth upon return to the home site, preparing /setting it up for the next show.

As the Import/Export Specialist, registered CFD-ACE+computational fluid dynamic software modules and logo according to Trademark and copyright laws. Made sure all Export rules and regulations were adhered to according to the Export laws. Pulled Denial List of countries that the organization could not export to and ensured all engineers were fully aware of updates to the denial list. Maintained liaison with the Huntsville Chamber of Commerce to keep the owners and president abreast of any changes that impacted their woman owned small business. While working as a Document Specialist/Tech Writer, prepared documents to support the Small Business Innovation Research (SBIR) program and the Small Business Technology Transfer (STTR) program to acquire additional research and development (R&D) funding. Generate project presentations and other documentations. Updated operation manuals for new software releases. Worked closely with engineers and typed engineering figures into documents. Prepared posters and presentations for the organization. As a Sales Assistant, worked with the marketing and sales department assembling company brochures, preparing software training material and scheduling trade shows. Interacted with 10 distributors ensuring their quotations were correct and produced their order delivery forms. Mailed out customer software including the global mass mail out for all 350 academic customers for new software updates. Wrote a proposal for the standard procedure of academic licenses, prices and trail licenses. After approval by the president of the company, the position of Academic Sales Coordinator was created where I single handily accomplished academic sales for the entire organization. Worked on a special project cataloging papers and theses’ gathered from various universities pertaining to the use of the company’s software. Over 500 documents were entered in a data base and used as a repository of information. While working as a receptionist, provided support to various departments within the company to include purchasing, accounts receivable and inventory control. Prepared employee travel arrangements, typed various correspondence, distributed mail/faxes to the appropriate person, answered and routed incoming calls, performed data entry, and conducted facility management. Answered multi line phone system and ordered office supplies to ensure adequate stock.

Aug 1987 – Jun 1994, Journalist, Long Beach, CA, USS Prairie AD-15, and Gulfport, MS, US Navy

As a journalist, typeset pamphlets, posters, newspapers, calendars and various documents. Prepared documents in prescribed format, layout and styles consistent with the requirements of the assigned project. Used excellent oral communication skills to broadcast the evening news on board ship. Wrote articles for the Prairie Schooner while on board ship. Worked closely with the journalism and communication teams to ensure the weekly newspaper was properly edited for both content and photographic coverage. Prepared, produced, directed, and edited commercials, training tapes and weekly shows. Through interviews and research, gathered facts and wrote for both internal and external papers and magazines. Used Macintosh computers, and Quark Express to develop a 20 page weekly newspaper with a circulation of over 5000. Worked with personnel at the local Gulfport newspaper to ensure proper layout, editing, and cropping of photos before the Seabee Courier went to print. Coordinated and photographed special events and performed public relations duties and trained other journalists.

Education:

Central Texas College, Journalism, 6 hours

University of North Alabama, Florence, AL, General Studies, 66 hours

Athens State College, Import/Export, 3 hours

Training:

Defense Information School (DINFOS/), Basic Journalism/Telecommunications,

Ft. Benjamin Harris, IN

Broadcasting, Ft. Benjamin Harris, IN

Licenses/Certificates:

Journalism

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