Customer Service Social Media

Javier Villa Velasquez

*** * ********* ****** ******** CA, 95204

209-***-**** *********@*****.***

Objective

Motivated and team player with proven communications skills (bilingual) seeking to grow knowledge of customer service and use conversational skills as a valued team member. Skills

- Bilingual and Biliterate (Fluent in Spanish)

- Social Media: Twitter, Facebook, Instagram

- Google Suite: Google doc, Google slides, google classroom, zoom

- Leadership and collaboration experience

- Written and verbal communication skills

- Quick and efficient learner

Experience

Cook/Dishwasher/waiter at Rubio’s Coastal Grill

● prepare, heat and cook tortillas, vegetables, fish, meat, shrimp, (more marine ingredients) etc.

● Stock of my line, I make sure that all the tortillas and the aforementioned are full in my work area

● Maintain a clean and spacious area to work under pressure quickly and efficiently

● I wash the dishes, clean my line, stock and change all the ingredients used in the day to clean containers

● I prepare the orders to go ordered online so that people ask me and they can take them August 2021- May 2022

A.A. Stagg High School- Spanish Club President

● Responsible for attending the weekly intercampus meetings, completing all club paperwork, coordinating club events, and designing agenda for the weekly club

● Responsible for promoting the club through social media (Twitter, Facebook, Instagram)

● Developed positive relationships with parents, schools and the community

● Managed all cash flows and budget proposals

● Communicating with school community members

Education

02/2019- 05/2022

Stagg High School Stockton, CA

Senior GPA: 3.21

Clubs: Spanish Club President, GSA Club Member, FFA Club Member

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