E: ******************@*****.*** A: La Puente, CA *1746
PROFESSIONAL SUMMARY
Dedicated Medical Assistant works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. To Seek and maintain full-time
position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
WORK HISTORY
Friends Of Family Health Center - Front Office Medical Assistant
La Habra, CA
04/2022 - Current
St. Jude Heritage Medical Group - Lab
SKILLS
EDUCATION
Cypress College/Current
Cypress, CA
Expected in 04/2024
Associate of Science
UEI College -
West Covina
03/2020
Medical Assistant Diploma
Medical Assistant
CERTIFICATIONS
Basic Life Support (CPR AND AED)
Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
•
Collected deductibles and copays to post money to
patient accounts.
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Managed master calendar and scheduled
appointments for providers based on optimal patient loads and clinician availability.
•
Managed multi-line phone system and pleasantly
greeted patients.
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Responded to correspondence from insurance
companies to verify patient's coverage.
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Helped patients complete necessary medical forms
and documentation.
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Enhanced office productivity by handling high
volume of callers per day.
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Maintained strong knowledge of basic medical
terminology to better understand services and
procedures.
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Assured timely verification of insurance benefits prior to patient procedures or appointments.
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• Patient Scheduling
• Multitasking abilities
• Computer skills
• Filing
• Patient demographics
• Bilingual Interpreter
• Telephone etiquette
• Specimen handling
• Documentation and reporting
• Sample and specimen collection
• Allscripts EHR
• Scheduling Tests and Procedures
• Medical Terminology
• Insurance Coverage Verification
JM / JENNIFER MOLINA
Assistant/Laboratory
Yorba Linda, CA
08/2021 - 01/2022
Medix Staffing Solutions Inc. - Medical Administrative Assistant
Montclair, CA
12/2020 - 07/2021
Helped patients complete necessary medical forms
and documentation.
•
Contributed to and helped lead employee staff
meetings, reporting trends in procedures, advising leadership on resources needed and preparing
information to be disseminated.
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Organized paperwork such as charts and reports for office and patient needs.
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• Prepared specimens for testing and analysis.
Maintained lab by calibrating equipment and
cleaning surfaces and items used.
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Tracked collected specimens by initialing, dating and noting times of collection.
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Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
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Enhanced office productivity by handling high
volume of callers per day.
•
Monitored, tracked and conveyed important patient
information to healthcare staff to help optimize lab orders.
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Assisted with routine checks and diagnostic testing by collecting and processing specimens.
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Obtained client medical history, medication
information, symptoms and allergies.
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Performed clerical duties, such as word processing, data entry, answering phones and filing.
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Verified appropriate lab couriers picked up collected lab specimens.
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Promoted office efficiency, coordinating charts,
completing insurance forms and helping patients with diverse needs.
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Sanitized, restocked and organized exam rooms and
medical equipment.
•
Gathered forms and copied insurance cards to
collect patient information for billing and insurance filing.
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