Front Desk Clerk,Customer service,Time management, Great communication
Resume:
SKILLS :
• Expert Knowledge of the selling process
and effective sales techniques.
• Simple and customer centric
communication.
• Time management skills
• Conflict resolution skills
• Listening skills while empathising with
customer’s needs.
• Ability to work as a team.
• Computer Skills: MS Office suites
(Word, Powerpoint, Excel)
LANGUAGES :
• English (Fluent)
• Sinhala (Fluent)
• Hindi
• Malayalam
• Korean
PERSONAL DETAILS :
Date of Birth : 07-01-1999
Marital Status : Single
Nationality : Sri Lankan
PROFESSIONAL EXPERIENCE :
Ashvini Navodya Wijesinghe
Front Desk Receptionist/ IT Section (Oct. 2019 – till date) Al Madina Hypermarket - Abu Dhabi, U.A.E.
• Greeting and welcome guests as soon as they arrive at the store.
• Conducting In-store announcements and marketing.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Orderring supplies and keeping inventory of stock. Cashier (2017-2019)
Victoria Chemical Industry - Sri Lanka
• Handle Cash, Credit or Check transactions with customers
• Make sales referrals, cross-sell products and introduce new ones
• Maintaining computerised reports of transactions General Clerk (2016 - 2017)
Quick Fix Pvt Ltd - Sri Lanka
TRAININGS:
• Successfully Completed the short training program of News Reporting in training methods for communication and media studies organized by Wijeya Newspapers (Pvt) Ltd.
• Participated for the Special Media Work Shop
EDUCATIONAL QUALIFICATION:
GCE - Advance Level
PROFESSIONAL QUALIFICATION:
Diploma in Computer Studies
DECLARATION:
All the information given above are correct to the best of my knowledge and belief. ***************@*****.***
Sri Lanka
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