Customer Service Board Member

SANDY J. CLARK

***** ********* **., *****, ** *8137 • 402-***-**** • *****.******@*****.***

Community Business Manager 8/2021- current

Seldin Company – Omaha, NE

• Supervise leasing and maintenance personnel

• Responsibility and accountability to plan, implement and monitor business operations of the property

• Enthusiastic about customer service and creating a relationship with residents

• Ability to make quick decisions when day to day emergencies arise

• Always thinking of preventative measures or ways to enhance what is already in place

New Store Opening Specialist 12/2020 to 8/2021

Milan Laser Hair Removal – Omaha, NE

• Responsible for the successful opening of brand-new clinics

• Ordering furniture, décor and all other supplies for new clinics

• Organize and execute plans for each new location,

• Coordinate delivery of supplies to new clinic locations

• Stage clinics with all supplies needed for opening.

• Complete décor installation as well as all office supplies, Perform set up of laser

• Book travel, car and hotel

• Collaborate with co-workers as well as organize day to day practices

Co-Owner/Operator, 01/2014 to 12/2020

CityCore Properties – Omaha, NE

• Research and purchase multi-family real estate in Omaha, NE.

• General Contractor managing small to major renovations.

• Conduct all marketing, leasing, maintenance coordination.

• Tour, screen and approve all tenants.

• Manage all financial aspects of the properties.

Director of Property Management, 02/2010 to 01/2015

Urban Village Development – Omaha, NE

• Overseeing success of over 27 properties in the Midtown Omaha area.

• Managed marketing, leasing, office management, hiring, resident relations and maintenance relations.

• Vast experience with lease-ups and established properties ranging from affordable housing to luxury communities.

• Substantial experience with new construction/ lease-ups, rehabilitation and repositioning properties.

Assistant Manager, 11/2007 to 01/2010

America First Properties – Omaha, NE

• Strong sales skills utilized to lease apartment homes.

• Strong customer service skills utilized while maintaining resident relations.

• Supervision of maintenance staff/payroll.

• Outreach marketing to area businesses.

• Coordination of vendor work orders.

• Managing all financial aspects of property.

Owner, 04/2004 to 11/2007

Mairzy Doats – Omaha, NE

• Own and operate a “Fun & Unique Children & Pet Boutique” in the Old Market area of Omaha.

• Purchase all fixtures and goods to be sold in the store.

• Travel to market in Chicago, Dallas, Los Angeles, Kansas City.

• Customer Service responsibilities including greeting customers and selling product.

• Utilize Microsoft Retail Operations software.

• Accounts receivable and accounts payable.

Education

Cooke School of Real Estate – Florida

Travel Careers Institute – Omaha, NE

University of Nebraska at Omaha Certificate in Business Computing

Affiliations

• Real Estate Sales Professional – state of Nebraska. Pursuing Florida RE Agent license

• National Apartment Association, National Association of Leasing Professionals Designation

• Leavenworth Neighborhood Association Board Member

• Old Market Business Association Past Business Member

Highlights

• MS Word

• Excel

• Accounts Payable/Receivable

• Organizational Skills

• Written communication

• Contracts

• Clients

• Outstanding Customer Service

• Hiring

• Invoicing

• Construction • Managing

• Inspections

• Office Management

• Policies

• Real estate

• Research

• Retail

• Sales/Presentation Skills

• Retail Merchandising

• Scheduling

• Supervision

Contact this candidate