Justin Mott
Roseville, MN **113
******.*.****@*****.***
OBJECTIVE
Seeking a position in a growth-oriented organization which offers diverse job responsibilities to challenge and utilize my skills and abilities.
EMPLOYMENT EXPERIENCE
T-Mobile Minneapolis, MN
High Volume Sales Manager November 2010 – Current
- Recruit, Develop, Motivate, and Manage a High-Performing Team
- Meets and Exceeds Individual and Team Sales Goals
- Delivers Market Initiatives through High Level Management Systems
- Diversity & Inclusion – Access for Disability’s Network Market Lead
- Speed 2 Execution Market Lead
- Mentor Support Manager for Iowa
- Street Team Lead – T-Mobile Indirect Partner
- Multiple Unit Management Experience
- Multiple High Volume Management Experiences
- 5x Career Development Program Mentor Manager
- Winner’s Circle Quarterly Winner
T-Mobile Minneapolis, MN
Manager May 2009 – October 2010
Granger, IN
March 2008 – May 2009
- Offered consultative sales and service during retail hours (including nights and weekends).
- Partnered with the Retail Store Manager to help recruit, develop, motivate and manage high-performing teams.
- Helped sales team meet and exceed individual and team sales goals.
- Built pride, recognized, and celebrated success in my team
- Kept abreast of the rapidly evolving T-Mobile technology.
- Helped create an environment for discovery in my store that sparked new ideas for using mobile communications.
- Executed the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.
- Cultivated long-term customer relationships
T-Mobile Portage, MI
Sales Associate Sept 2002 – Feb 2008
- Built confidence of customers by making the store experience interactive, engaging and reassuring.
- Maximized customer experience by "solving the whole problem" (as opposed to pushing products).
- Maintained the visual appeal of my store.
- Made the most effective use of store displays and interactive devices for each of my customers.
- Used time well, even when not serving customers.
- Kept abreast of the rapidly evolving T-Mobile technology.
- Developed positive customer relationships
GNC Portage, MI
Assistant Manager April 2001 – Feb 2003
- Supervised and motivated ten to twelve associates
- Worked directly with store management to ensure excellent customer service and profitability including driving sales results, 230% to EOY goal on Gold Card sales, and driving an increase of $18 per transaction
- Responsible for interviewing, training, providing disciplinary action, and scheduling for associates EDUCATION
Western Michigan University Kalamazoo, MI
Bachelor of Arts in Social Psychology Aug 2000 - Dec 2005 Concentration on Behavioral Psychology