Justin Mott

**** ********* ** *

Roseville, MN **113

adrj1t@r.postjobfree.com

269-***-****

OBJECTIVE

Seeking a position in a growth-oriented organization which offers diverse job responsibilities to challenge and utilize my skills and abilities.

EMPLOYMENT EXPERIENCE

T-Mobile Minneapolis, MN

High Volume Sales Manager November 2010 – Current

- Recruit, Develop, Motivate, and Manage a High-Performing Team

- Meets and Exceeds Individual and Team Sales Goals

- Delivers Market Initiatives through High Level Management Systems

- Diversity & Inclusion – Access for Disability’s Network Market Lead

- Speed 2 Execution Market Lead

- Mentor Support Manager for Iowa

- Street Team Lead – T-Mobile Indirect Partner

- Multiple Unit Management Experience

- Multiple High Volume Management Experiences

- 5x Career Development Program Mentor Manager

- Winner’s Circle Quarterly Winner

T-Mobile Minneapolis, MN

Manager May 2009 – October 2010

Granger, IN

March 2008 – May 2009

- Offered consultative sales and service during retail hours (including nights and weekends).

- Partnered with the Retail Store Manager to help recruit, develop, motivate and manage high-performing teams.

- Helped sales team meet and exceed individual and team sales goals.

- Built pride, recognized, and celebrated success in my team

- Kept abreast of the rapidly evolving T-Mobile technology.

- Helped create an environment for discovery in my store that sparked new ideas for using mobile communications.

- Executed the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective.

- Cultivated long-term customer relationships

T-Mobile Portage, MI

Sales Associate Sept 2002 – Feb 2008

- Built confidence of customers by making the store experience interactive, engaging and reassuring.

- Maximized customer experience by "solving the whole problem" (as opposed to pushing products).

- Maintained the visual appeal of my store.

- Made the most effective use of store displays and interactive devices for each of my customers.

- Used time well, even when not serving customers.

- Kept abreast of the rapidly evolving T-Mobile technology.

- Developed positive customer relationships

GNC Portage, MI

Assistant Manager April 2001 – Feb 2003

- Supervised and motivated ten to twelve associates

- Worked directly with store management to ensure excellent customer service and profitability including driving sales results, 230% to EOY goal on Gold Card sales, and driving an increase of $18 per transaction

- Responsible for interviewing, training, providing disciplinary action, and scheduling for associates EDUCATION

Western Michigan University Kalamazoo, MI

Bachelor of Arts in Social Psychology Aug 2000 - Dec 2005 Concentration on Behavioral Psychology

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