Curriculum vitae

Sanjay kumar

H no- *** Gali no - 06 Jwala Nagar

Shahdara Delhi

Pin c - 110032

Contact no-844-***-****, 805-***-****

E-mail, adrj1e@r.postjobfree.com

Career Objective

I would like to work in an organization where I can get bit of knowledge possess for

the organization growth as well as personal improvement where.

Personal effort and performance is countable and try to learn as much as possible

by putting efforts and being committed to my work.

Academic Qualification

• 10th passed from UP Board in 2013

• 12TH passed from UP Board in 2015

• Pursuing B.S.C from JS University Shikohabad

Computer Skills

• MS Word.

• MS Dose intern

• Typing English 45WPM

• Knowledge of Opera Hotel Software

• Knowledge Of 3 Month WIN HMS Software.

• Knowledge of IDS Software 2 year working.

Working Experience

> Currently Working Hyphen hotels Meerut As a Front Office Supervisor.

> worked with Lords plaza hotels Surat Gujarat as a front office supervisor

• worked Hukams lalit mahal 5 star hotels Raipur Chhattisgarh as a Sr. assistant front office 06- Feb - 2021 to 30th- Aug -2021

• Worked with Comfort inn hotels Lakhimpur Kheri Uttar Pradesh as a Front Office Assistant. 6th-Oct-2020 to 30th Jan 2021 Date.

• Worked with Cygnet Park Di-Arch Hotels Lucknow as a Front Office Associate From 21 Aug 2019 to 15th March 2020 date.

> Worked with Millennia regency hotels Lucknow as a Bell Boy & Front Office Associate.

From 15-Jan-18 to 19- Aug. 2019.Date

> Worked with Park Plaza hotels CBD Shahdara Delhi as a Bell Boy & Front Office from24th

Jun’ 2015 to 18 Aug 2017 Date.

Key Responsibilities

. Responds to telephone and in -person inquiries regarding reservations, hotel information.

• Register & process guests and their assigned rooms.

• Communicating with hotel staff on the status of guest rooms

• Up Selling guest rooms and promoting hotel services

• Handling cash payments

• Maintain a clean and neat front desk are

• Responds to telephone and in person inquiries regarding.

• reservations hotel information.

• Supervise daily shift process.

• Cross check all billing instructions are correctly updated.

• Ensure front office log book and arrival Register is always updated

• Take Responsibility in the absence of the seniors.

• Process guest check in & check -outs.

• Read log book thoroughly.

• Handling C/in & C/ OUT of fit guest & group guest

• Delivering Messages Parcel and Goods.

Service Etiquette

• I will find the solution to guest complaints if I am not directly responsible.

• Never argue or use slang and foul language.

• Offer assistant to guests.

• Please, Thank You, Excuse me, May I, my magic words.

Personal Details

Date of birth 10/07/1995

Marital status Unmarried

Gender Male

Nationality Indian

Language English & Hindi

Hobbies Listening to music and playing cricket

Date

Place: - (Sanjay Kumar)

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