Megan Patterson

Slc, UT ***** • 801-***-**** • adrj0r@r.postjobfree.com

Professional Summary

Dedicated health care professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skills

Prescription Order Verification

Relationship Building

Medication Storage and Labeling

Data Entry

Detail-Oriented

Prescription Filling and Labeling

Medical Insurance Claims Processing

HIPAA Compliance

Insurance Claim Processing Software

Customer Service

Blood Draw and Sample Collection

Immunizations and Vaccinations

Work History

Certified Pharmacy Technician, 06/2013 to Current

Smith's Pharmacy – West Jordan, UT

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Communicated directly with doctors offices via telephone, fax, and email. Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Stocked, labeled and inventoried medication to keep accurate records. Maintained drug inventory levels by ordering necessary medications and supplies. Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales. Reviewed and verified customer information and insurance provider information. Behavioral Health Technician, 06/2011 to 06/2013

Highland Ridge Hospital – Midvale, UT

Built and maintained positive staff relationships to promote teamwork and better serve clients. Completed documentation for every incident and forwarded to correct personnel for review. Conducted client rounds every 15 minutes to check on residents. Performed client intake procedures according to internal standards for new admissions. Facilitated on-site activities, support groups and outings for clients. Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Searched resident belongings prior to and during stays. Prepared and submitted daily reports to management. Charted on each patient daily.

Took and monitored vital signs, administered medications and managed patient behavior. Counseled and mentored clients on substance use and life choices. Treated clients and families with respect and dignity. Addiction Recovery Technician, 01/2010 to 06/2011

Odyssey House Of Utah – Salt Lake City, UT

Led group counseling sessions to meet variety of therapeutic needs for recovering individuals. Treated clients and families with respect and dignity. Charted on each patient daily.

Counseled and mentored clients on substance use and life choices. Demonstrated respect, friendliness and willingness to help wherever needed. Worked flexible hours; night, weekend, and holiday shifts. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Carried out day-day-day duties accurately and efficiently. Took and monitored vital signs, administered medications and managed patient behavior. Education

Bachelor of Science: Nursing

Western Governors University - Salt Lake City, UT

Certicicate: Medical Assisting, 05/2012

Salt Lake Community College - Salt Lake City, UT

Certifications

CPhT - Certified Pharmacy Technician

CMA - Certified Medical Assistant

First Aid/CPR Certified

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