Data Entry Customer Service

April Switzer

Herrin, IL *****

**************@*****.***

+1-618-***-****

Store resetter,Cashier or DSP

Herrin, IL 62948

Willing to relocate to: Paducah, KY

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

DSP (Direct Support Professional)

LIFE Management Group - Carbondale, IL

July 2015 to January 2018

Caring for mentally disabled with their everyday needs.cooking, cleaning, outings, help with everyday living.

Store Associate

Walmart - Marion, IL

September 2011 to April 2016

Worked in bakery,sub cashier,ran register,order merchandise,inventory,stock shelves,cooking, assembling products.cleaning

Store resets

Dot 2 Dot retail - Chicago, IL

August 2012 to May 2014

Travel locally doing store resets

Store resets

SARS - Michigan

May 2004 to April 2005

Travel surrounding states doing store resets,inventory,read plan-o-grams,stock shelves Education

Associate in Generals

John A Logan College - Carterville, IL

2008 to 2009

Ged

John A Logan College - Carterville, IL

2003 to 2003

Skills

• Typing (8 years)

• Phones (10+ years)

• Medical Terminology (10+ years)

• Retail (10+ years)

• Cashier (8 years)

• Cash Handling (10+ years)

• Cash Register (8 years)

• Copy Machine (5 years)

• Inventory (5 years)

• Patient Care (10+ years)

• Cooking (10+ years)

• Stocking (8 years)

• Merchandising (8 years)

• Sales (8 years)

• Data Entry (5 years)

• Customer Service (8 years)

• Documentation (10+ years)

• Fax (5 years)

• Filing (5 years)

• Networking (5 years)

• Photoshop (2 years)

• Vital Signs (10+ years)

• Windows Xp (2 years)

• Reporting (10+ years)

• Cleaning (10+ years)

• Plan o grams (5 years)

• Store resets (4 years) (6 years)

• Microsoft Office (1 year)

• Microsoft Word (1 year)

• Microsoft Office (2 years)

• Microsoft Word (1 year)

• Marketing (10+ years)

• MS Office (1 year)

• Excel (2 years)

• Management (Less than 1 year)

• Food Safety (10+ years)

• Medication Administration (10+ years)

• Planograms (6 years)

• Developmental Disabilities Experience (10+ years)

• Meal Preparation (10+ years)

• Caregiving (10+ years)

• Medical Records (5 years)

• Nursing

• customer interaction (10+ years)

• Telemarketing (2 years)

• HIPAA (2 years)

• Home Care (10+ years)

• communication skills (10+ years)

• Hospital Experience (10+ years)

• Crisis Intervention (10+ years)

• Basic Math (7 years)

• Using power tools (8 years)

• Autism Experience (4 years)

• Conflict Management

• Crisis Intervention (5 years)

• EMR Systems

• English (10+ years)

• Laboratory Experience

• Phlebotomy

• Social Work

• Laundry (10+ years)

• Direct support (8 years)

• Sales (10+ years)

• Cashiering (10+ years)

• Customer service (10+ years)

• Public health (10+ years)

• Remote access software (1 year)

• LAN (5 years)

• Network support (2 years)

• Active Directory (5 years)

• WAN (5 years)

• VPN (5 years)

• DNS (5 years)

• Help Desk (5 years)

• Ethernet (5 years)

• Microsoft Windows Server (7 years)

• Disaster Recovery (4 years)

• Travel agent (1 year)

• Travel, attraction and events (2 years)

• Databases (6 years)

• Communication skills (10+ years)

• Organizational skills (10+ years)

• Customer support (10+ years)

• Google Docs (5 years)

• Cold calling (3 years)

• Data collection (10+ years)

• Operating Systems (3 years)

• Technical support (2 years)

• WordPress (2 years)

• B2B sales (1 year)

• Healthcare (10+ years)

• Customer retention (2 years)

• Epic

• Direct sales (10+ years)

• Inside sales (10+ years)

• Machine learning (8 years)

• Analysis skills (1 year)

• 4G/LTE (3 years)

• Documentation review (8 years)

• Computer skills (8 years)

• Microsoft Office (3 years)

• Data entry (10+ years)

• Typing (10+ years)

• Mac OS (3 years)

• Pet care (10+ years)

• Animal care (10+ years)

• DHCP (5 years)

• Troubleshooting (4 years)

• Healthcare (10+ years)

Certifications and Licenses

CPR & First Aid October 2015 to October 2019 CPI June 2016 to Present Nonviolent crisis intervention Food Safety Present DSP June 2003 to Present Caring for mentally disabled with their everyday needs. driver's license Present

Food Handler Certification

Assessments

Retail skills: Shelf stocking — Proficient

February 2020

Receiving and storing merchandise or product.

Full results: Proficient

Customer focus & orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Filing & organization — Completed

September 2020

Arranging and managing information or materials using a set of rules. Full results: Completed

Cashier skills — Familiar

September 2021

Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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