Glenda Bruch
** *********** **., ********, **, **550, US • 512-***-**** • *************@*****.***
PROFESSIONAL SUMMARY
Individual with over 22 years experience in payroll. Individual with previous experience working with the elderly.
Volunteer with exceptional social etiquette, and interpersonal abilities.
Well-organized, hardworking, and committed to increasing support to meet growing demands.
Ability to establish and maintain trusting relationships.
Dedicated to learning, growing, and succeeding in [Industry].
Strong mathematical aptitude and a flexible schedule
Team player who is also a good communicator.
SKILLS
Exceptional time management skills Shipment processing
Strong interpersonal skills Credit card processing
Skilled problem solver Multi-line phone talent
Quick learner Cash handling and management
Personable Data entry
Detail-oriented Client relations strength
Customer expectations management Money handling abilities
Administrative support Administrative tasks
WORK HISTORY
Volunteer - April, 2022 to Present
Lampasas Mission Food Pantry - Lampasas, TX
Process Applications for new clients for assistance and services offered through the Lampasas Missions Food Bank
Caregiver Attendant - November, 2019 to December, 2020
Oliver Home Health Care - Austin, TX
Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs.
Was in charge of a variety of daily tasks, such as patient transportation and appointment scheduling.
Provided excellent assistance with general household tasks such as cooking, meal preparation, and grocery shopping.
Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs.
Worked to improve the patient's outlook and daily living through compassionate care.
Kept patients' hygiene in check by providing bedpans, urinals, baths, and shaves.
Greeted patients and families with a cheerful, compassionate demeanor, resulting in the formation of long-term professional relationships.
Helped patients transition between beds, wheelchairs, and automobiles, ensuring that they had consistent and safe mobility.
Built strong and trusting relationships with each patient in order to provide the best possible care and assistance.
Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs.
Assisted elderly clients with personal hygiene and other daily activities such as bathing, dressing, and incontinence care, among other things.
Offered mental and emotional support to clients in order to keep them happy and healthy.
Housekeeper -Personal Assistant to the Owner - August, 2020 to July, 2021
Gregory Grover - Austin, TX
Detail House cleaning at Mr. Grover's home.
Laundry
Task in personal business request with bills.
Made calls and emails for Mr. Grover
Ran errands
Administrative Associate - October, 1994 to February, 2016
The University of Texas at Austin-University Interscholastic League - Austin, TX
Process Payroll
Process Payable and Receivable
Process Travel Reimbursements
Provided excellent administrative support at the UIL state events
Procurement
Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
Wrote and proofread memos, letters, and reports to ensure that they were error-free.
Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
Answered a multi-line phone system and transferred callers to the appropriate department or staff members.Answered questions and addressed,
resolved, or escalated issues to management personnel to satisfy customers.
Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
Wrote extremely precise internal and external letters and memos.
Kept track of office supplies by checking inventory and ordering new supplies as needed.
Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
Prepared packages for shipment, pickup, and courier services in order to provide customers with prompt delivery.
Kept track of expenses and kept accounting records.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Aided in the timely completion of special projects in order to meet organizational and departmental goals.
EDUCATION
High School - 1984
Crockett High School - Austin, TX