Lora Michelle Matheny
Detail-Oriented Worker with Years of Customer Service Experience.
Quinlan, TX 75474
*********************@***********.***
Return to the workforce and achieve a career in a highly motivated atmosphere. Proven skils in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized reliable and experienced in setting up displays.
Authorized to work in the US for any employer
Work Experience
Waitress
Charley's Burgers - Royse City, TX
May 2021 to July 2021
• To be thorough and pay attention to detail having excellent verbal communication skills.
• Customer service skills, and the ability to work well with others. The ability to accept criticism and work well under pressure.
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. Waitress
Matt's Mexican Restaurant - Quinlan, TX
December 2020 to May 2021
• Customer Service. Menu Knowledge.
• Polite with our customers and make sure they enjoy their meals.
• Promoted food and drinks, more sales is more money. Account Sales Representative
ChiroSupply - Terrell, TX
August 2017 to August 2020
• Generated new business through prospecting activities such as cold calling. networking. Contacting new clinics and pursuing referrals.
• . Collected information from business contacts to identify customer needs and using targeted sales tactics.
• Offered individualized support to customers from point of contact to sale and delivery.
• .Listened to customers needs to identify and recommend best products and services. Provided every customer with comprehensive assistance.
Sales Manager / Closer
ChiroSupply - Mesquite, TX
July 2015 to October 2017
• . Encouraged team members to meet and exceed objectives by selling goals. tracking performance doly and implementing improvement strategies.
• Persuasive Communicator using consultative selling skills to identity opportunities and overcome objections Account
Retention.
• . Mentored and directed employees by conducting one-on-one meetings with salespeople. Identified weaknesses and implemented sales and business practices training to improve.
• Helped customers find specific products, answered questions and offered product advice. . Worked closely with front-end staff to assist customers
Education
High School Diploma
Ford High School - Quinlan, TX
February 2007
Skills
• Excellent Customer Service
• Teamwork
• Cold Calling
• Sales Management
• Upselling
• Account Management
• Serving Experience
• Negotiation
• Salesforce
• Mentoring
• English
• Customer service
• Sales
Certifications and Licenses
Food Handler Certification