LATISHA PRUDHOMME

*** ********* **. *** ***

Webster, TX 77588

832-***-****

adriww@r.postjobfree.com

I have excellent communication skills with the ability to build a rapport with all levels of management. I have worked individually and as a team to accomplish goals efficiently. I am a valued team member who is accountable, reliable, thorough, and communicates clearly about how I will accomplish goals.

Experience

March 2020- September 2021

Sephora

Beauty Advisor

Sell and give advice on the use of different cosmetics and skin care products to customers

Support special events, promotions, and priorities as they come up.

Personalized service to help them meet their beauty and health goals with the best products for their skin and hair.

Cosmetics Application Experience.

Skin Care Application Experience.

Consistently meeting sales goals.

September 2012-November 2019

Makeup Artist

MAC Cosmetics

Perform makeup application and other cosmetic services as requested.

Assist colleagues with clients and cleanup duties as needed.

Recommended makeup choices to clients on an individual basis.

Upheld high courtesy and customer service standards for every client.

Maintained and updated client payment records on a regular basis.

November 2011- September 2012

Houstonian Hotel

Hotel Front Desk Agent

Answered inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding shopping dining or entertainment

Improved property management functionally by submitting key change requests

Coordinated sale and planning for wedding parties and events

Maximized revenues partnering with regional manager to forecast rates based on market trends.

Confirmed reservation in system and reviewed all noted information

Recorded guest comments or complaints referring customers to managers as necessary

January 2008- January 2009

Front Desk Agent

Hotel ZaZa

Promoted positive guest relations to all individuals approaching the Front Desk

Liaised with vendors to resolve issues with Internet phone and in-room movies

Issued keycards and escort instructions to bellhops

Cleaned and maintained lobby and common areas restocking supplies and watering plants

Advising housekeeping staff when rooms have been vacated and are ready for cleaning

Deposited guest valuables in hotel safes or safe-deposit boxes

October 2006- November 2007

Telecheck

Collections Agent

Contacted debtors through phone calls, emails, and letters and requesting for payment

Collected delinquent accounts and posting into the respective customers’ accounts

Set follow-up phone calls with clients to assessing their present financial conditions, and provide options for payments

Calculated interests, and scheduling dates for making payment installments

Prioritized, organized, and accomplished daily collection activities

Maintained and updated customers files and databases

Technology Skills

Ability to work with several operating systems, including Windows and Mac, Microsoft Office, Windows 10 proficient.

Educational Experience

Welsch High School

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