Customer Service 10 + years

Vernita McCranny

Morrow, GA

************@*****.***

+1-770-***-****

Authorized to work in the US for any employer

Work Experience

Waitress, Hostess, and Cashier

Waffle House Inc. - Morrow, GA

March 2018 to June 2020

• Greet customers to create a friendly atmosphere

• Setup tables with glassware, linens and silverware to prepare for service

• Explained daily menu offers, drinks and seasonal items

• Trained new servers in company values, cultures and polices

• Collected/processed payments for customers

• Used slow periods to stay on top of side work, sanitation and safety standards

• Quickly addressed and resolved customer concerns, working with management to fix advanced issues Server

Waffle House Inc. - Union City, GA

August 2010 to August 2017

Greet customers to create a friendly atmosphere

• Setup tables with glassware, linens and silverware to prepare for service.

• Explained daily menu offers, drink specials and seasonal items

• Trained new servers in company values, culture and policies

• Collected/ processed payments for customers

• Used slow periods to stay on top of side work, sanitation and safety standards

• Quickly addressed and resolved customer concerns, while working with management to fix advanced issues

Education

High school or equivalent

Columbia High School - Decatur, GA

August 1996 to May 2000

High school or equivalent

Skills

• Server

• Sales

• Customer Service

• Training

• POS

• Restaurant Experience

• Upselling

• Busser

• Verbal Communication, motivation, customer relations, training (10+ years)

Contact this candidate