Sales Associate Claims Representative
Resume:
Brad A. McHam
Oklahoma City, OK 73120
*******@***.***
CAREER SUMMARY
Insurance professional with extensive personal lines and some commercial claims experience. Experience includes property, auto physical damage, liability and construction defect claims. Strong organizational, time management, communication, leadership, and customer service skills, as well as the proven ability to work independently and as part of a team. PROFESSIONAL EXPERIENCE
July 2018 – May 2022 Senior Resolution Manager
Gallagher Bassett
Responsible for claim handling, investigation and resolution of commercial, homeowners and renters property claims of all severity levels and perils, including but not limited to: wind, hail, fire, water, flood and theft. Duties also include the assignment and supervision of independent adjusters and experts. This is a remote desk adjuster position.
November 2015 – July 2018 Subrogation Specialist
Advanced Subrogation Resources
Responsible for the investigation, negotiation and recovery of claims payments made by insurance company clients. Types of claims include property, product defect, manufacturers’ defect, worker’s compensation, medical payments and auto.
April 2015 – Nov. 2015 Property Inspector
National Mortgage Field Services, Direct Connect Field Services Independent contractor with regional inspection companies doing various types of property inspections for banks and mortgage companies. These inspections include verifying occupancy through exterior inspections, conducting exterior and interior inspections on vacant properties, inspections involving delinquencies, foreclosure, bankruptcy and insurance claim inspections. January 2014 - August 2015 Sales Associate
Aflac
Business to business marketing of supplemental/voluntary employee benefits programs. Responsible for prospecting, making presentations to employers and employees, sales, enrollment and servicing accounts.
May 2008 - August 2013 Claims Examiner
Midlands Claim Administrators, Inc.
Handled construction defect claims that originate in California. These claims are considered complex litigation and caseload is 100% litigated. Determine coverage, liability and damages. Extensive work with counsel for the insured and/or developer to resolve claims is involved. Working knowledge of the construction process, construction sequencing, repair cost and method of repair. Excellent decision making and negotiation skills. I also handled two property programs for one year. 1996 – 2008 Field Claims Supervisor – Property
Farmers Insurance Company
Duties included supervision of a team of claims representatives who handled a variety of property claims including wind, hail, water and fire. Responsible for claim file direction, workload management, training and performance management. Duties also included preparing and monitoring the annual budget for the Oklahoma property organization as well as being responsible for various administrative duties for the state.
I spent a total of 23 years with Farmers beginning in 1985 as a Property Claims Representative. Experience also includes auto and liability as a management trainee and supervisor. EDUCATION
Central State University • B.B.A., Finance
Insurance Institute of America • Certificate in General Insurance Insurance Institute of America • AIC
LICENSES
Licensed in the contiguous United States including New York Home license OK # 110981.
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