Office Secretary, Customer Relations Associate/Bank Teller

MARY LOVE SENO PESTAÑO

Permanent Address: Lapaz, Bogo City, Cebu

Current Address: Panagdait, Kasambagan, Cebu, City

E-mail Address:***************@*****.***

Contact #: 096********

Objectives: To be a vital part of an organization that encourages learning and has a good working environment to grow with and gain valuable experiences.

Personal Information:

Age : 27

Sex : Female

Date of Birth : February 14, 1995

Place of Birth : Lapaz, Bogo City, Cebu

Citizenship : Filipino

Civil Status : Single

Religion : Roman Catholic

Height : 4’11’’

Weight : 47 kg

EDUCATIONAL BACKGROUND

College : Bachelor of Science in Commerce Major in Business Management

Cebu Roosevelt Memorial Colleges

San Vicente, St., Bogo City, Cebu

2012-2016

Secondary School : Cebu Roosevelt Memorial Colleges

San Vicente, St., Bogo City, Cebu

2007-2011

Primary School : Lapaz Elementary School

Lapaz, Bogo City, Cebu

2001-2007

SEMINAR AND TRAINING ATTENDED

Customer Service On Business Process Outsourcing (BPO)

On The Job Trainee – City Savings Bank (Bogo Branch)

Anti Money Laundering/Countering the Financing of Terrorism (AML/CFT) Training Workshop

Counterfeit Detection Seminar

EXPERIENCES

Office Secretary RMD Kwikform Inc.

Admin Staff Glare Maritime Services

Customer Relations Associate (New Accounts/Teller) - National Teachers and Employees Cooperative Bank

DUTIES AND RESPONSIBILITIES OF CRA (NEW ACCOUNTS CLERK)

Assist in the proper filling up and accomplishment of Deposit Application Forms.

Encode the data from the filled-up Deposit Application Form to Customer Account Profile;

Submit the duly accomplished Deposit Application Form and Specimen Signature Card to the Authorized Officer for approval;

Undertake image processing of the depositor and his/her specimen signature and have it approved by authorized officer;

File the duly accomplished and approved deposit application form and the corresponding specimen signature card in alphabetical and numerical order;

Assist client in the proper filling up of salary loan application form;

Check if all the necessary details are properly filled-up in the application;

Submit duly accomplished loan application form and required documents to the Authorized Officer for evaluation and approval;

Other assignments as instructed by management from time to time.

DUTIES AND RESPONSIBILITIES OF BANK TELLER

Encode in the computer the initial cash beginning, cash requisition from the Cashier and subsequent cash transfer to the Cashier in excess of the authorized limit.

Issue official receipts to acknowledge the cash and checks received as payment of:

oLoans made thru over-the counter;

oNotarial fees;

oInitial and additional investments of teachers.

Process deposits and withdrawal transactions of Bank clients;

All erasures and alterations on the withdrawal slip should be properly authenticated by the depositors;

Withdrawal in excess of authorized limit of the Bank Teller should be approved by higher officer;

Affix initials in passbook entries and rubber stamps imprint on the withdrawal slip.

After encoding all window transactions, generate the Teller’s Blotter and Teller’s Proof Sheet and prepare the necessary tickets to support the entries involved;

Turn-over to the Cashier any excess cash, checks received after clearing cut-off time and official receipts.

QUALIFICATIONS

Word processing such as MICROSOFT WORD and EXCEL

Slide presentation such as MICROSOFT POWERPOINT

Honest, hard working, and responsible to the work assigned.

Willing to be trained .

Ability to communicate effectively

REFERENCES

Ms. Lourdes S. Maravello Reviewer (LAD) 091********

BDO

Gorordo Ave. Lahug, Cebu City

Ms. Glenda D. Orlanda Former Operations Manager 091********

National Teachers and Employees

Coop. Bank

M.J. Cuenco & Juan Luna Ave.

Mabolo, Cebu City

Contact this candidate