Customer Service Finance Clerk

Morgen Eichendorf

Cellular: 236-***-****

Email:

*************@*****.***

Address: ***, *** ****** ***. *** Westminster, BC, V3M1S8

HIGHLIGHTS AND QUALIFICATIONS

• Three months landscaping experience

• Three years courier experience

• Completed a University Certificate Program

• Highly self-motivated and well organized

• Result-oriented and productive team player who meets deadlines and achieves goals

EDUCATION AND TRAINING

• Completed Certificate in Criminology at Kwantlen Polytechnic University August 2014

• Introduction to Criminology

• Introduction to the Criminal Justice System

• Canadian Legal Systems

• Introduction to Criminal Law

• Introduction to Psychology: Basic Processes

• Introduction to Society: Processes and Structures

• Introduction to Criminal Law

• Introduction to Policing

• Criminal Justice and Psychology

• Introductory Computer Apps

WORK EXPERIENCE

Fresh Prep June 2021- June 2022

• Conducted professional and friendly customer service

• Planed and executed productive and timely delivery routes

• Picked up and delivered various parcels to and from different businesses with care

• Worked as a team with dispatchers

Vancity Courier Sep 2020- June 2021

• Conducted professional and friendly customer service

• Planed and executed productive and timely delivery routes

• Picked up and delivered various parcels to and from different businesses with care

• Worked as a team with dispatchers

Flash Courier Dec 2019- Sep 2020

• Conducted professional and friendly customer service

• Planed and executed productive and timely delivery routes

• Picked up and delivered various parcels to and from different businesses with care

• Worked as a team with dispatchers

RMI Communications Aug 2017- Feb 2019

• Working in a team environment

• Pulling various types of cable

• Working with wood and steel stud

• Dressing and securing cables to the highest standard

• Finishing panels, jacks, straps and faceplates

• Working with plans

• Testing and labeling

• Working with a variety of tools

• Performing various labor duties

Smart-Tek Communications Inc. Oct 2016- Jan 2017

• Pulling various types of cable, runs and low-voltage cables

• Working with wood and steel stud

• Dressing and securing cables to the highest standard

• Finishing panels, jacks, straps, and faceplates

• Working with plans

• Testing and labelling

• Working with a variety of different electrical and hand tools

• Performing various labor duties

• Installing door contact, motion sensors, cameras, card readers and alarm panels

NexGen Tech. May 2016- August 2016

• Pulling various types, runs and low-voltage cables

• Working with wood and steel stud

• Dressing and securing cables to the highest standard

• Finishing panels, jacks, straps, and faceplates

• Working with plans

• Testing and labelling

• Working with a variety of different electrical and hand tools

• Performing various labor duties

Advanced Connexions Inc., Surrey October 2015-April 2016

• Working with wood and steel stud

• Dressing and securing cables to the highest standard

• Finishing jacks, straps, faceplates

• Working with plans

• Testing and labelling

• Working with a variety of different electrical and hand tools

• Performing various labor duties

Security Guard at Paladin Security, Vancouver October 2014-October 2015

• Providing exceptional customer service for patients, visitors and staff

• Training new employees

• Providing access requested for staff and contractors

• Patrolling site while keeping in radio contact with team

• Responding to alarms

• Documenting and reporting all alarm responses and accesses

Barista at Steveston Coffee Company, Richmond September 2012-May 2013

• Preparation of a variety of drinks, snacks and sandwiches

• Cleaning and sanitizing

• Opening and closing store

• Training new employees

• Providing exceptional customer service and a friendly attitude

Finance Clerk at Environment Canada, Finance Department, December 2010-June 2011

• Filing and storing documents within time and quality standards

• Reception

• Receiving and distributing mail and completing forms

• Automated systems operations within rules and processes

• Utilizing manual systems to update lists

Games Security Screener, Contemporary Security Canada, January 2010- March 2010

• Performed security screening, such as bag searching, wanding, monitoring the magnetic full -body screener and customer service at the Vancouver Olympic Game venues.

• Prevented entry of prohibited items into the secured venue

• Followed prescribed policies and procedures for pedestrian or occupant

• Delivered service excellence to all Olympic Client Groups and guests

• Presented a polite and professional attitude and appearance

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