OBJECTIVE
Self-motivated individual looking to use organizational, technical and customer service skills to support co-workers as well as improve efficiency and customer experiences as an Office Assistant for the County of San Bernardino.
QUALIFICATION
Over seven years of progressive professional experience in the Administrative Services field, providing outstanding customer service, secretarial duties, supply management. Exceptional leadership, and analytical skills with the ability to influence, lead, and inspire productive teamwork. Possess the ability to perform effectively and efficiently in difficult and time constrained environments. Possesses the skills to build confident and effective teams leveraging comprehensive knowledge of methods used to gather, analyze, and evaluate a multitude of information required to identify problem areas with the ability to affect positive outcomes and improve process efficiencies. Possess the knowledge to utilize judgment and initiative in selecting approaches and applying standard techniques to solve varied problems
EDUCATION
High School Diploma, Barstow High School, Barstow CA, 2019
WORK EXPERIENCE
SAN BERNARDINO COUNTY VICTOR COMMUNITY SUPPORT SERVICES - PARENT PARTNER - 10/2020-Present
Serve as the consumer representative to program activities.
Engage and provide skill building to youth and families
Provide introduction and engagement support for families entering services
Coordinate with the management team in the development and implementation of program systems and standards
Participate in consumer advocate training
Provide linkage of families with appropriate services, advocating for them when necessary, and serving as a role model and advocate for children/families
BARSTOW COMMUNITY HOSPITAL - EMERGENCY ROOM TECHNICIAN 5/2020-10/2020
Complied with local, state, and federal government reporting requirements
Processed medical billing, made sure that the correct documentation was completed and properly filed
Assisted with administrative duties such as patient transfers and discharges
Communicated with other emergency services, such as firefighters and police officers, to respond to calls for help
Reconciled medical charts to ensure their accuracy
Monitored patients’ conditions and provided updates to healthcare team
IN HOMES SUPPORTIVE SERVICES - CAREGIVER 3/2012–Present
Administrative duties, such as filing paperwork and reporting changes in a client’s mental, physical or emotional state to a supervisor
Interpersonal skills, including exceptional patience and listening skills
The ability to provide care across a variety of settings, including group homes and day service programs
Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.
Providing emotional support and encouragement to perform necessary tasks.
Transporting or escorting the client to medical and other appointments
TRAINING AND CERTIFICATES
CPR Training/Certified (2020); Medical Billing (2020); Case Review Training (2020)