Atlanta, GA • ************@*****.*** • 404-***-****
~ Master At Security and Training ~
Security Account Manager
Accomplished Security Account Manager- offering a multi-year unmatched track record of directing security forces and processes for large organizations. Safeguards the assets and personnel for million-dollar organizations. Implements the strategic procedures that thwart potential threats. Utilizes cutting edge security and monitoring technology to identify and eliminate risks.
Dedicated Account Manager with 28 years of loss prevention leadership, Security Officer, Office Service Coordinator experience.
Core Competencies
• Account Management • Police Collaboration
• Investigations • Case Management
• Physical Security • Threat Analysis/Risk Assessment
• Expert at CCTV • Security Compliance, Protocols and Processes
• Staff Management/Leadership • Security Parking Lot Management
Notable Career Highlights
• Highly experienced in all areas of security operations, including monitoring security surveillance, security staffing, and performing threat assessments.
• Always stays abreast of the latest surveillance and investigations tactics.
Professional Experience
Sunrise Detox – Security/Transportation 2015 – Present
Rapidly and efficiently responds to customer requests. Monitors store for any potential theft and suspicious activity.
Manages personnel and production of staff, assuring customers have an excellent experience with the store.
Morgan and Morgan Law Firm, Investigator 2012 – 2013
Investigated Malpractice, Personal Injury, Workers Compensation, Nursing Home Neglect, Wage & Hour, Social Security Disability. Rapidly turned around cases within a 24 hour period.
Conducted Interviews with Clients, witnesses, and vendor collected physical evidence photographs, videos, and Medical documents, Paycheck stubs, Insurance Information, incident and accident reports.
Analyzed and processed all statements, accidents, incidents, and other documentation information for written investigative reports. Cooperated and collaborated with all law enforcement agencies.
Dekalb Medical Center, Loss Prevention Security Officer 2000 – 2008
Collaborated with top leadership by enforcing hospital and security policies. Performed physical security to ensure the protection of the building.
Responsible for interviewing witnesses and subjects, including internal and external thefts, providing necessary reports for top leadership complying with all objective policies.
Performed practice building evacuations to ensure the safety of staff and provide awareness of critical areas.
Significantly lowered the crime rate.
Creates daily and weekly reports detailing security alerts, arrests, and potential threats.
Skillfully supported security operations for over 10+ employees and 2000+ labor hours monthly. Our team handled post-security, parking lot management, and internal security for the building.
Rapidly respond to security alerts and threats, as reported by the team.
Oversaw protocols for dignitaries and high profile visitors of the security team. I became adaptable and flexible in a continually changing environment.
Real State Coordinator/Specialist, Courier 1998 – 2008
Investigated utility locator Technician and construction contractors associates with a misunderstanding of client's Commercial and residential properties. Reviewed reported damage to the property. Researched information for case reports by collecting data from the police and fire department for reports of incident or accident.
After reviewing clients civil cases of property dispute Against Construction Contractors and utility locator technician reported information to appropriate parties
Dekalb Medical Center, Loss Prevention Security Officer 1996 – 1998
Adeptly oversaw operations for over 60+ employees and 2000+ labor hours monthly. Our team handled post-security, parking lot management, and internal security for the building.
Secured and protected all staff, patrons, and patients on hospital properties.
Maintained security post in and around the Emergency Room, assisting incoming/outgoing patients
Responded to all medical emergency door alarms, disruptive patients/visitors, and wrote reports
Captured photos of employees for identity purposes, a control method of security when theft occurs.
Monitored CCTV security system of all employees' identification.
Denied access to employees terminated, retired, and expired contractors and vendors identification.
Accountable for all I.D. badges issued, responsible for update data and equipment for repairs
J.B.R. Security –Atlanta, GA 1994 – 1996
Guarantees a safe and secure business environment for team members and customers. Respond promptly to all tasks, issues, incidents, projects and investigative needs
Education
Mercer University – Criminal Justice – Has completed 4 years of study
Financial Planning Course 2006
Security Officer of The Month 1994
Basic Jail Officer 1994
Lawton School – Private Security Investigators Diploma 1989
DeKalb Medical Center Certificate For Oleoresin Capsicum Spray 1997
DeKalb Medical Center- Certificate Nov-Violent Interaction 1997
Certification P.O.S.T. ( CJJ85G) in Basic Jail Law
Georgia Public Safety Training Center - Forsyth, GA 1994 to 1995
Diploma & Certification Georgia Board of Private Detective Agency in Private Security and Investigation
Lawton School - Atlanta, GA 1989 to 1989 Diploma in Basic Studies
Georgia Public School System - Atlanta, GA lent Crisis Intervention