Data Entry Customer Service HR, Call center.

Carmen C. Martinez

PH: 630-***-****/ Email: ***************@*****.***

Work Experience

Customer Service - Hollywood Casino Aurora November 2019 - Present

. Answer incoming calls from customers

. Daily data entry

Customer Service / Call Center - Robert Half January 2019 - Oct 2019

. Use HemaTerra program to call donor's for upcoming appointments

. Answering incoming phone calls from donors to donate. Customer Service Representative - DSV Solutions June 2018-January 2019

• Answer telephones, direct calls, and take messages.

• Complete work schedules, manage calendars, and arrange appointments

• Scheduling Work and Activities.

Fulfillment Representative - Rockpoint Logistics September 2015-May 2018

• Keep records of out-going orders

• Training and Teaching Others

• Experience with: Barcode scanners, Data entry software, Email software, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word.

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Accounts Payable & Receivable Coordinator June 2006-October 2014

• Operate typing, adding, calculating, or billing machine

• Processing Information

• Communicating with Supervisors, Peers, or Subordinates

• Documenting/Recording Information

Skills

- Microsoft Word, Excel, and Outlook

- Scheduling appointments, managing calendars

- Customer Service / Call Center

- Bilingual in Spanish

Education

Computer Science

ROP College Orange, CA April 1987-March 1989

High School Diploma or Equivalent, High School Equivalence Certificate Program Harry S. Truman Chicago, IL February 1984-April 1985

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