Customer Service Officer

Curriculum Vitae

Priyadharsini. D Mobile: +91-962******* Email: ************@*****.***

OBJECTIVE

To obtain a challenging position in a progressive and leading company so that I could utilize my talents and be a part of a team that works towards growth of the organization.

WORK EXPERIENCE

Employer Name

Job Title

Employment Status

Star Health and Allied Insurance Co., Salem

Jr. Officer – Admin

(20/07/2008 – 31/10/2011) Full Time

Interplex Company, Singapore.

Admin

(05/02/2012 – 30/01/2015) Full Time

Axis Bank, Hosur.

Customer service Officer

Admin

(13/10/2016 – 09/11/2018) Full Time

RBL, Hosur.

Service Delivery Manager

Admin

(02/04/2022 – Till Date)

Responsibilities

Reporting to Sr. Admin officer on daily issues.

Reviewing and pre-approval payables.

Developing and managing the department budget as per Sr. Admin officer advise.

Tracking Expenditures.

Monitoring biweekly payroll expenses.

Coordinating with HR department.

Managing legislative review.

Planning and coordinating performance metrics.

Implementing recommending and training the staffs.

Preparing reports and presentations.

Make arrangements for client meeting.

Handling customer and staff queries and solving issues.

Flight ticket booking and room booking for client and higher officials.

Arranging transport for pickups and drops for clients.

PERSONAL STRENGTH

Creative thinking, Hardworking, Adaptable.

Willingness to learn new things.

Professional Integrity, Institutional Loyalty, Ethical Accountability.

AREA OF INTEREST

Administration.

Backend Process.

Operations.

LANGUAGE PROFICIENCY

To Read, Write, and Speak: English and Tamil.

To Speak : Telugu and kanada.

COMPUTER PROFICIENCY

Package: Ms. Office

QUALIFICATION AND EDUCATION

Qualification

Specialization

Institution

Year of Passing

University

M. Com.,

Commerce

Distance Education

2012

Annamalai University

B. Com., (CA)

Computer Application

Jairam Arts & Science College

2008

Periyar University

PERSONAL DETAILS

Father’s name : Mr. S. Dhanasekaran.

Husband name : Mr. R. Sakthivel.

DOB : 01-10-1987

Sex : Female

Marital Status : Married

Address : No. 6/16, Rajaji Nagar,

R.K.road,Hosur-635109.

Professional reference shall be provided upon request.

Declaration:

I hereby declare that the above statements made here are true to the best of my knowledge and conscience.

Station: Hosur Priyadharsini. D

Date:

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