Customer Service Front Desk
Resume:
Senika London
Greenville,NC *****
******.********@*****.***
Obtain a position to utilize customer quality skills and business experience Work Experience
Customer Service Representative
HGS Solutions - Wilson, NC
September 2020 to April 2021
Answered phone and assisted customers with enrollment in medical insurance policies, processed payments.
CNC Machine Operator
Linamar - Wilson, NC
November 2019 to March 2020
I inspected parts for car parts/ran them through the machines Line Inspector
Sun River
October 2018 to November 2019
• Inspect the product on the line to insure quality
• Maintain clean environment
• Operate the line while product being produced
• Assure quality product being grinded
Distribution Manager
First Choice
May 2016 to July 2018
• Managed employees
• Input data for inventory
• Managed payroll system
• Responsible for businesses budget and needs
• Inventory Management
• Filed records of all orders
Bruce Food
March 2013 to March 2015
• Inspected product to insure quality
• Documented any changes made to procedures
• Documented SOP's being followed
• Assured quality throughout product being produced
• Performed basic quality duties
Cashier
McDonalds
August 2014 to February 2015
• Providing quality customer service
• Greet customers
• Processing payments
Front Desk Clerk
Holiday Inn Express
February 2012 to March 2013
• Registered guests and took the correct and needed information for registration
• Made sure that credit cards being offered by customer for payments are valid
• Encoded and organized customer information and data into the computer
• Guaranteed guests of a full hospitable service that would entice them to return Education
High School Diploma
Kinston High School
June 2002
Skills
• Experienced in Microsoft Word, Excel, and PowerPoint
• Professionally personality suitable for direct and indirect customer relations
• Ability to quickly learn new software and hardware attributes
• Excellent at comprehending complex instructions
• Exceptional communication skills developed through experience in retail
• Budgeting
• Microsoft Outlook
• Quality Assurance
• Sales
• Quality Inspection
• CNC
• Machining
• Assembly
• Manufacturing
• Customer support
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