Customer Support Contact Details

Archana A

Executive

****************@*****.***

909-***-****

in.linkedin.com/in/archanaa

skype @ Archana A

Professional Profile I embrace myself for providing timely order acceptance based on corporate policies, procedures and maintain an accurate backlog. May include direct coordination with CS Team, Sales Account team, reviewing and validating customer documentation, order entry, order acceptance, backlog management, and fulfillment. Work Experience Executive – ORDER PROCESSING TEAM CS November 2017 – September 2020

Magickwoods Export Pvt Ltd

At Magickwoods I am practicing and developing my skills by processing technical/custom purchase orders. That involves proficiency in use of computers and office softwares. I am working closely with the shipment team, Sales & Customer Support Team to ensure the accuracy of purchase orders, availability of product, and timely processing. Various reports are generated and circulated to identify the loop holes and take corrective actions accordingly.

Education

Bachelor of Engineering in computer science and engineering (BE - CSE) ‘CGPA 68%’ Government College of Engineering – “Anna University” Class 2013 - 2017

Higher Secondary – ‘86%’

St.Anne's Girls’ Hr. Sec. School, Cuddalore Class 2011 - 2013 SSLC – ‘93%’

St.Anne's Girls’ Hr. Sec. School, Cuddalore Class 2010 - 2011 Born - 26. 04 .1996

Personality Expert in

Self-motivated Flexible Core Java

Team Worker Determined MySQL

Responsible C

C++

Technical Skills

Communication

Problem Solving

Active Listening

Providing clear direction,

This empowers myself and my team members,

Understand, convey & thus best way to build up

strong interpersonal connections and relationships. The creativity in identifying and developing options, Clarity of judgement, firmness of decision, and

effective implementation

Respect - Genuinely want to understand others

opinion,

Allows me to correct myself just in case if I

misunderstood.

Industrial Visit & Training

Chips Software Systems Private Limited Kerala

Got an exposure of elements of CPU, i.e. microprocessor, memory chip and other integrated circuits to control logic. Visualized how to monitor them and elements communicate to each other for transferring information.

BSNL-Telecommunications-Company

Visualized the recent developments in the telecom sector, the softwares that they use & the telecommunications networks, an introduction to the principles of the telecommunication industry, mobile technologies, including GSM and CDMA, and emerging trends in telecom networking.

Projects Completed

Title: Improved network security and jamming resilient based on LEL scheme for wireless communication.

BE final year project “2013 - 2017”

Presented in IEEE Sponsored ICIIECS’ 17 International Conference at ‘Karpagam college Of Engineering, Coimbatore’.

Software Skills Languages

Microsoft Office & Excel English

Tamil

Hobbies

Dancing Technology Crafting Reading Books

Awards & Recognitions

Attended a workshop on ‘World Biggest Hands-on Ethical Hacking’, organized by Wikitechy.com on 28

th

Aug 216.

Attended a workshop on Data Mining Techniques & Tools organized by Anna University, Trichy on 19

th

and 20

th

Feb 2016

Attended a workshop on Mobile App Development at Government college of Engineering, Srirangam, Trichy

Won second prize in Divisional level Road Cycling on 2008. Participated in state level Sub-junior volleyball match held on Angel College of Engineering and Technology, Tirupur.

Won the prize in inter level volleyball match.

Active JRC member in school from 2006 to 2008.

PHONE & E-MAIL ADDRESS

Contact Details

Archana. A, D/o S.Anbarasan,

27, Pakkumara Salai,

Devanampattinam,

Cuddalore, Chennai - 607004

Mobile: 909-***-****

****************@*****.***

Declaration: - I hereby declare that all of the information furnished in my curriculum vitae is truly and honestly presented.

Date:

Place: (Archana.A)

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