Customer Service Store Manager

Jennifer Rivera-McCray

*** *** *****, ***. ***, New York, NY 10002

Cell: 347-***-**** ********@*****.***

OBJECTIVE

Seeking to obtain a Store Manager position which I can utilize my education and experience to deliver excellent customer service and reaching sale goals. EDUCATION

Saint Paul’s School of Nursing, Staten Island, New York Associate of Occupational Studies Degree, Dental Assisting March 2022

EXTERNSHIP EXPERIENCE

Perfect Smile Braces, Bronx, NY November – March 2022 SKILLS

● Employee Management Commercial Awareness

● Infection Control Active Listening

● Problem-Solving Preliminary Oral Health Exams

● Dentrix & Dolphin Chairside Assisting

● Excellent Organization Skills Detail- Oriented

● Ability to manage multiple tasks Strong Communication Skills

● Compassionate Attitude Adaptability and Flexibility

● Sale analysis Teamwork and collaboration

PROFESSIONAL EXPERIENCE

CVS Pharmacy, Minneapolis, MN

Store Manager May 2017 - February 2019

Provided customer with the highest level of service Executed merchandising strategies to support sales growth Managed inventory and assets to maintain profitability Communicated with staff to ensure everyone was kept informed and motivated CVS Pharmacy, Minneapolis, MN

Operation Manager January 2012 - May 2016

Supported the pharmacy department with their daily task Supported the Store Manager with action plans for operational & service improvements

Assisted customers with their inquiries and complaints CVS Pharmacy, New York, NY

Beauty Department Manager April 2009 - January 2012 Engaged in conversation with customers to provide sales advice tailored to their needs

Execute the established sales plan by meetings sales budgets and tracking my progress

References Furnished Upon Request

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