Executive Director Administrator

Erika Castile, MSG, NHA, RCFE

858-***-****, ********@*******************.***

*/**/****-*******- ********* Director/SNF Administrator, Torrey Pines Senior Living CCRC, Del Mar,

• Maintain open communication with conservators, family, service coordinators, and/or other client representatives/advocates regarding client health, well-being, and quality of life

• Maintain appropriate staffing for the facility in accordance with the program design by hiring and training staff, generating schedules to ensure adequate supervision and support of the client, as well as by delegating those duties that will best serve the client and the needs of the home

• Oversee daily business operations-i.e., client notes documentation, medication audits, personal and incidental funds disbursement and audits, physical plant inspections, maintenance of client and staff files, timecard review and amendments, conduct annual performance evaluations and provide statement of discussions

• Attend trainings as mandated by DSS

• Communicate with staff regarding quality care assurance

• Maintain safety compliance to prevent staff and client injury

• Responsible for resident care such as scheduling medical appointments, following up on recommendations by the doctor and ensuring the well-being and the overall medical condition of the residents

• Act as first responder in the field to emergencies and report special incidents according to applicable laws and regulations

• 24 hours on call response, as applicable

• Performs other related duties and assignments as required

• Strategic driver of business, staff, clinical and customer excellence.

• Strong background in operational and financial management with proven success creating and executing strategies and plans that will increase overall business performance, census, and positive business outcomes.

• Ensures Regulatory and Policy Compliance.

• Develop and maintain written policies and procedures and professional standards of practice that govern the operation of the facility.

• Make routine inspections of the facility to assure that established policies and procedures are being implemented and followed.

• Participate in state/federal surveys of the facility.

• Cultivates and maintains a positive relationship with residents through regular individual and group interaction, regular and routine rounding within the community showing a high level of visibility and attending and leading resident meetings and functions.

• Maintain a good public relations program that serves the best interest of the facility and community alike.

• Conduct community awareness programs as necessary to keep the community informed of the facility’s programs, services, activities, etc.

• Serve on various committees of the facility (i.e., Infection Control, Quality Assurance & Assessment, etc.) and provide written/oral reports of such committee meetings to the governing board as directed or as may become necessary.

• Assist in the recruitment and selection of competent department directors, supervisors, facility non-licensed staff, consultants, etc.

6/15/2015-6/15/2018-Exectuive Director/SNF Administrator, Brookdale Riverwalk, CCRC Bakersfield, CA.

• Maintain open communication with conservators, family, service coordinators, and/or other client representatives/advocates regarding client health, well-being, and quality of life

• Maintain appropriate staffing for the facility in accordance with the program design by hiring and training staff, generating schedules to ensure adequate supervision and support of the client, as well as by delegating those duties that will best serve the client and the needs of the home

• Oversee daily business operations-i.e., client notes documentation, medication audits, personal and incidental funds disbursement and audits, physical plant inspections, maintenance of client and staff files, timecard review and amendments, conduct annual performance evaluations and provide statement of discussions

• Attend trainings as mandated by DSS

• Communicate with staff regarding quality care assurance

• Maintain safety compliance to prevent staff and client injury

• Responsible for resident care such as scheduling medical appointments, following up on recommendations by the doctor and ensuring the well-being and the overall medical condition of the residents

• Act as first responder in the field to emergencies and report special incidents according to applicable laws and regulations

• 24 hours on call response, as applicable

• Performs other related duties and assignments as required

• Strategic driver of business, staff, clinical and customer excellence.

• Strong background in operational and financial management with proven success creating and executing strategies and plans that will increase overall business performance, census, and positive business outcomes.

• Ensures Regulatory and Policy Compliance.

• Develop and maintain written policies and procedures and professional standards of practice that govern the operation of the facility.

• Make routine inspections of the facility to assure that established policies and procedures are being implemented and followed.

• Participate in state/federal surveys of the facility.

• Cultivates and maintains a positive relationship with residents through regular individual and group interaction, regular and routine rounding within the community showing a high level of visibility and attending and leading resident meetings and functions.

• Maintain a good public relations program that serves the best interest of the facility and community alike.

• Conduct community awareness programs as necessary to keep the community informed of the facility’s programs, services, activities, etc.

• Serve on various committees of the facility (i.e., Infection Control, Quality Assurance & Assessment, etc.) and provide written/oral reports of such committee meetings to the governing board as directed or as may become necessary.

• Assist in the recruitment and selection of competent department directors, supervisors, facility non-licensed staff, consultants, etc.

March 2011-June 2015 Administrator, Golden Living Senior Living, Fresno, CA

• Manage the day-to-day operations of the facility and keep the organization on track for its long-term goals and mission

• Coordinate and provide leadership to each clinical, managerial, and custodial team, and ensure that they work together effectively

• Hire (and fire) staff and employees at every level

• Ensure the facility operates in compliance with all local, state, and federal regulations

• Coordinate with clinical staff to ensure residents’ individual care plans are being followed

• Provide regular safety and compliance training

• Create and maintain a budget

• Oversee billing and set fees

• Act as the ‘face’ of the organization to the governing board, the public, and residents’ families; and as a liaison between staff, residents, and families

• Financial Management

• Quality Management

• Human Resource Management

• Physical Plant Management

• Marketing & Community Relations

• Familiarity with State Nursing Center rules and regulations, and applicable Federal and State laws.

• Good written and verbal communication skills for communicating with Center staff and customers.

• Demonstrated financial management/budgetary skills.

• Demonstrated basic knowledge of federal and state laws impacting employee issues, including employment, safety, and employee health.

• Work in fast-paced environment with constant interruption. 2021- Present-San Diego California Health Care Association Chapter President 2021 Commissioner on Aging

2018 Kern County CAHF President

CALA Member

2019 AHCA/NCAL Future Leader

https://ccoa.ca.gov/AboutCCoA/Commissioners/

https://www.mcknightsseniorliving.com/home/companies/people-in-the-news-oct-6/ https://www.cahf.org/Resources/Media-Center/Press-Releases/Erika-Castile-Named- Future-Leader-by-AHCA

Contact this candidate