Collection Representative Accounting Administrator
Resume:
Shannon Robinson
Accounts Receivable Specialist
Weyburn, Saskatchewan
E: ********************@*****.***
C: 306-***-****
An solution-focused Accounts Receivable Specialist, with a 15 year career demonstrating visionary leadership and outstanding performance in bookkeeping, credit and collections management of multi-sites operations. A forward thinking leader with tactical foresight and improving bottom-line performance, and optimizing organizational efficiency, productivity, and profitability.
EDUCATION
• Small Business Management and Entrepreneurship Diploma – Momentum February 2013
• Accounting & Business Management Diploma - Academy of Learning August 2005
• High School Diploma - James Hamblin High School 1996 WORK EXPERIENCE
Assistant Manager
Sedley Convenience Store – Sedley, Saskatchewan January 2021 to current
• Promote and advertise new products, to customers in the store.
• Post sales on merchandise.
• Post payments and withdrawals made on customer accounts.
• Post write-offs and in- store use, into purchase order system.
• Calculate till floats and treasury amounts.
• Submit inventory counts for new vendor orders.
• Confirm new inventory is received according to sales order documents.
• Calculate and complete daily or weekly bank deposit amounts
• Produce profit and loss reports to the Board of Directors, for review.
• Train new Sales Associates, on all responsibilities for opening and closing shifts. Credit Coordinator
Brandt Engineered Products & Brandt Road Rail – Regina, Saskatchewan January 2020 - November 2020
• Post incoming payments made to eight bank accounts, including general coding and counter. sales.
• Identify billing errors, such as billing costs and provincial taxations.
• Maintain customer relations and report payment schedules, for priority accounts.
• Produce financial reports for aging, over net terms for three internal companies.
• Analyze credit applications and run credit bureaus, to assist the Sales Department with purchases, jobs and work orders.
• Maintained all contract, terms and conditions and billing and payment info into master files.
• Create new customer accounts, cash and credit, into company software.
• Approve customer credit limits.
• Submit internal company reports and post Accounts payable CMO transfers.
• Provide credit card requisitions to Customer Service for billings.
• Requested removal of service charges, on custom accounts, to the VP of Sales.
• Enter offsets, on accounts by the Canada Revenue Accountant.
• Calculations of FX monthly rates for United States dollar accounts. Accounts Receivable Clerk - 1 year contract
SERVPRO of Calgary South - Calgary, AB April 2018 - May 2019
● Administered customer invoicing.
● Approved adjustments made on accounts.
● Enter vendor and EFT application information in to internal software.
● Weekly financial reporting to general manager.
● Court filing and appearances on behalf of Servpro Canada Ltd.
● Provide resolutions amongst Adjusters, private clients and Property Managers.
● Locating debtors or an Executor of the Estates to collect on outstanding arrears.
● Approved delinquent customer files to be submitted to collections.
● Entered payments made to customer accounts and approve client payment arrangements.
● Collection analysis, using financial reports.
● Abided the guidelines for all insurance policies, terms, lease agreements, property acts and collection laws. Account Manager/Accounting Administrator
Badger Moving Inc - Calgary, AB-September 2014 - February 2018
● Implemented occupational health and safety guidelines.
● Manage customer service and quality performance.
● Review and interview potential employees for various positions.
● Full cycle bookkeeping.
● Export GST and expense reports for weekly reporting.
● Negotiated on quotes amounts.
● Assess vendor applications.
● Collection procedures used for all accounts.
Credit & Collections Representative - Credit & Collections First Line of Defense - Calgary, AB-March 2013 to August 2014
● Full cycle bookkeeping.
● Proposal writings, for business-to-business contracts.
● Reviewing accounts, based on debt owed to years outstanding.
● Work practices used by all governed regulations and procedures.
● Identified, initiated, and facilitated resolution of customer issues.
● Negotiated payment arrangements on accounts.
● Reviewed all financial statements and account balances.
● Entered all deposits and bank reconciliations.
● Responsible to maximize cash flow and reduce the risk of uncollectible accounts.
● Tracked and monitored bailiff performances, for all client case files.
● Composed litigation processes for court filing purposes.
● Enforced collections on all signed contract or agreement files on new debtors.
● Tracked payments and control overdue accounts receivables. Skiptracing & Collection Representative - Credit and Collections Financial Recovery Systems Inc - Calgary, AB - April 2013 to July 2013
● Communicate with customers to settle on reason for overdue payment.
● Reconciled discrepancies with clients.
● Research files for information pertaining to debtors.
● Tracked and monitored performance on bailiff case files.
● Recorded information regarding financial status of client and status of collection efforts.
● Coordinated collection efforts with sales force .
● Reviewed terms of sales, service, or credit contract.
● Sorted and filed correspondence.
Accounts Manager - Water Treatment Systems
Silverhawk Utilities Inc. - Silverstar Mountain, BC - March 2010 to October 2012
● All accounting responsibilities, such as reconciling bank statements, bookkeeping, billing, expenses, petty cash reports and deposits.
● Coordinated all financial recovering systems for delinquent accounts on a daily, monthly and annual basis.
● Organized all customer legal files.
● Approve vendor credit applications.
● Project cost analysis for civil contractors for upgrades and/or expansions.
● Answer customer inquiries for rate calculations, water meters, billings and building permits.
● Organized and scheduled payments for vehicle registrations and building permits.
● Entered water analysis reports.
● Locate delinquent customers and collected all contact information.
● Coordinated customer late payment schedules.
REFERENCES AVAILABLE ON REQUEST
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