Shannon Robinson

Accounts Receivable Specialist

Weyburn, Saskatchewan

E: adride@r.postjobfree.com

C: 306-***-****

An solution-focused Accounts Receivable Specialist, with a 15 year career demonstrating visionary leadership and outstanding performance in bookkeeping, credit and collections management of multi-sites operations. A forward thinking leader with tactical foresight and improving bottom-line performance, and optimizing organizational efficiency, productivity, and profitability.

EDUCATION

• Small Business Management and Entrepreneurship Diploma – Momentum February 2013

• Accounting & Business Management Diploma - Academy of Learning August 2005

• High School Diploma - James Hamblin High School 1996 WORK EXPERIENCE

Assistant Manager

Sedley Convenience Store – Sedley, Saskatchewan January 2021 to current

• Promote and advertise new products, to customers in the store.

• Post sales on merchandise.

• Post payments and withdrawals made on customer accounts.

• Post write-offs and in- store use, into purchase order system.

• Calculate till floats and treasury amounts.

• Submit inventory counts for new vendor orders.

• Confirm new inventory is received according to sales order documents.

• Calculate and complete daily or weekly bank deposit amounts

• Produce profit and loss reports to the Board of Directors, for review.

• Train new Sales Associates, on all responsibilities for opening and closing shifts. Credit Coordinator

Brandt Engineered Products & Brandt Road Rail – Regina, Saskatchewan January 2020 - November 2020

• Post incoming payments made to eight bank accounts, including general coding and counter. sales.

• Identify billing errors, such as billing costs and provincial taxations.

• Maintain customer relations and report payment schedules, for priority accounts.

• Produce financial reports for aging, over net terms for three internal companies.

• Analyze credit applications and run credit bureaus, to assist the Sales Department with purchases, jobs and work orders.

• Maintained all contract, terms and conditions and billing and payment info into master files.

• Create new customer accounts, cash and credit, into company software.

• Approve customer credit limits.

• Submit internal company reports and post Accounts payable CMO transfers.

• Provide credit card requisitions to Customer Service for billings.

• Requested removal of service charges, on custom accounts, to the VP of Sales.

• Enter offsets, on accounts by the Canada Revenue Accountant.

• Calculations of FX monthly rates for United States dollar accounts. Accounts Receivable Clerk - 1 year contract

SERVPRO of Calgary South - Calgary, AB April 2018 - May 2019

● Administered customer invoicing.

● Approved adjustments made on accounts.

● Enter vendor and EFT application information in to internal software.

● Weekly financial reporting to general manager.

● Court filing and appearances on behalf of Servpro Canada Ltd.

● Provide resolutions amongst Adjusters, private clients and Property Managers.

● Locating debtors or an Executor of the Estates to collect on outstanding arrears.

● Approved delinquent customer files to be submitted to collections.

● Entered payments made to customer accounts and approve client payment arrangements.

● Collection analysis, using financial reports.

● Abided the guidelines for all insurance policies, terms, lease agreements, property acts and collection laws. Account Manager/Accounting Administrator

Badger Moving Inc - Calgary, AB-September 2014 - February 2018

● Implemented occupational health and safety guidelines.

● Manage customer service and quality performance.

● Review and interview potential employees for various positions.

● Full cycle bookkeeping.

● Export GST and expense reports for weekly reporting.

● Negotiated on quotes amounts.

● Assess vendor applications.

● Collection procedures used for all accounts.

Credit & Collections Representative - Credit & Collections First Line of Defense - Calgary, AB-March 2013 to August 2014

● Full cycle bookkeeping.

● Proposal writings, for business-to-business contracts.

● Reviewing accounts, based on debt owed to years outstanding.

● Work practices used by all governed regulations and procedures.

● Identified, initiated, and facilitated resolution of customer issues.

● Negotiated payment arrangements on accounts.

● Reviewed all financial statements and account balances.

● Entered all deposits and bank reconciliations.

● Responsible to maximize cash flow and reduce the risk of uncollectible accounts.

● Tracked and monitored bailiff performances, for all client case files.

● Composed litigation processes for court filing purposes.

● Enforced collections on all signed contract or agreement files on new debtors.

● Tracked payments and control overdue accounts receivables. Skiptracing & Collection Representative - Credit and Collections Financial Recovery Systems Inc - Calgary, AB - April 2013 to July 2013

● Communicate with customers to settle on reason for overdue payment.

● Reconciled discrepancies with clients.

● Research files for information pertaining to debtors.

● Tracked and monitored performance on bailiff case files.

● Recorded information regarding financial status of client and status of collection efforts.

● Coordinated collection efforts with sales force .

● Reviewed terms of sales, service, or credit contract.

● Sorted and filed correspondence.

Accounts Manager - Water Treatment Systems

Silverhawk Utilities Inc. - Silverstar Mountain, BC - March 2010 to October 2012

● All accounting responsibilities, such as reconciling bank statements, bookkeeping, billing, expenses, petty cash reports and deposits.

● Coordinated all financial recovering systems for delinquent accounts on a daily, monthly and annual basis.

● Organized all customer legal files.

● Approve vendor credit applications.

● Project cost analysis for civil contractors for upgrades and/or expansions.

● Answer customer inquiries for rate calculations, water meters, billings and building permits.

● Organized and scheduled payments for vehicle registrations and building permits.

● Entered water analysis reports.

● Locate delinquent customers and collected all contact information.

● Coordinated customer late payment schedules.

REFERENCES AVAILABLE ON REQUEST

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