JESSICA HORNE

Las Vegas Nv,*****

708-***-****

adrich@r.postjobfree.com

PROFESSIONAL SUMMARY

Systematic Executive Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

SKILLS

Office administration

Advanced MS Office Suite Knowledge

Expense reporting/accounts receivable and billing

Project Management

Epic/ERC Systems

Staff Management

Payroll administration

Travel coordination

Schedule & calendar planning

Claims Status Submission

Relationship Building

Patient accounting software

WORK HISTORY

EXECUTIVE ADMINISTRATIVE ASSISTANT 12/2015 to CURRENT

Grand Prairie Services Chicago Heights, IL

Provide high quality personal and administrative support to the Executive staff of a Mental Health organization and other operations.

Oversee calendar maintenance, appointment scheduling, client updates and expense report preparation for Director and Office manager of clinic.

Compose correspondence, route-incoming telephone calls to the appropriate person or department, schedule meetings, and vendor arrangements while clearly and accurately documenting all communications.

Examined and analyzed claims for reprocessing within company guidelines and procedures.

Perform general office tasks including bookkeeping, filing, taking minutes and managing records.

Coached new employees on administrative procedures, company policies and performance standards.

Developed and updated spreadsheets and databases to track, analyze and report on performance data.

HOME CHILD CAREGIVER 01/2015 to 12/2015

Family Dolton, IL

Observed and recorded children's growth, behavior and development, monitored and discussed with parents.

Demonstrated ability to build trusting relationships with children and parents by efficiently interacting with them.

Applied positive behavior management techniques to enhance social interactions and emotional development.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

PROGRAM COORDINATOR/ CASE MANAGER 01/2013 to 01/2015

Healthcare Consortium of Illinois Dolton, IL

Trained and acted as a liaison between insurance companies, providers, and patients.

Educated members and providers on various areas including benefit quotes.

Created action plans and develop work plan for staff.

Discussed medical histories with patients in effort to provide most effective medical advice.

Implemented new intake program for effective client management.

EXECUTIVE ADMINISTRATOR 01/2009 to 01/2013

DaVita Dialysis Clinic Chicago, IL

Communicated with various departments to process pay information, handle questions from supervisors and employees regarding paychecks, timecards and other payroll related issues.

Used NEBO/ECARE verification of eligibility and claim status promoting productivity and efficiency.

Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

Produced accurate office files, updated spreadsheets and crafted presentations to support executives with new employee orientation.

Planned and executed events for employees and clients, including managing calendars, travel arrangements and expense reporting.

EDUCATION

Bachelor of Science Business Administration

Minor: Community Health/Health Education

Southern Illinois University Edwardsville, Edwardsville, IL

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