Danielle Ricketts

Philadelphia, PA, *****

adrib4@r.postjobfree.com

267-***-****

Objective: To obtain a challenge, which will allow me to use my skills and experiences to have an influence and reinforce organizational values. Extremely purposeful and initiative-taking in addressing and resolving problems.

Skills: Office Suite, 65 WPM Typing, Microsoft Excel, Data Entry, Systems of Organization, Microsoft PowerPoint, Microsoft Word, Public Speaking, Considerable Medical Terminology, Customer Service, Fax server, Motorola telecommunication devices.

Education: Eastern Gateway Community College January 2019 to December 2021

Major: Healthcare Administration

Minor: Business

Management

Related course work: Law and Ethics

GPA: 3.78 Degree Earned: Associates

Leadership: Commanding the ability to delegate and communicate to staff.

Work Experiences

Medical Records Expeditor

QTC Management, Inc. February 2022 to Present

Having a basic understanding of medical terminology is an essential part to meeting daily goals.

Possessing a sense of urgency to complete routine medical records by scanning, organizing, and filing documents into a case management system.

Exceptional customer service enriches your communication with government agencies, regional offices, medical and diagnostic facilities to obtain signed and diagnostic reports.

Social Services Assistant

Philadelphia Department of Prisons June 2016 to January 2022 (Retired)

With a blend of determination, and strong organizational skills one creates a portfolio to help clients show and obtain benefits and services.

Coordinate available assistant programs and community resources such as food aid, employment, rehabilitation centers, healthcare, job training and housing.

Conducting enquiries into area services for clients who suffers from substance abuse, mental illness, and long-term medical needs.

Inquire about availability and eligibility status.

Collaborating with other professional providers to create a treatment plan that will ensure clients are receiving the intended services needing to help with re-entry into society.

Correctional Officer

Philadelphia Department of Prisons January 2005 – June 2016

Throughout the years of working for the Philadelphia Department Prisons. I have developed communication skills, open-mindedness, stress management skills, self-discipline, analytical skills, teamwork, and problem solving.

Corrections involve enforcing the rules and regulations within a correctional setting. One of my sole duties was to make myself aware of everything happening within my workplace; this includes checking for breaches in security, contraband, strange behaviors, and illegal activities. By using intervention early this can keep yourself and the inmate's population safe.

A resolute correctional officer can keep the facility working smoothly and can motivate others to do their job as well.

Part of daily operations includes performing a daily headcount which is necessary to supply accountability, distribution of daily essentials to keep inmates healthy while under PDP care, being able to recognize and find individuals who are in crisis and make the necessary referrals, professional and detailed computer log entries.

Providing; social, mental, and medical help as needed, accountability for armory, keys, main control, hospital trips, transporting inmates.

Certifications/Awards

CPR and First Aid Certifications, qualified weapons training, OC-Pepper spray, Self-defense. Employee of the month 2005 and 2015.

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