Evan Connolly

**** ********* *****

Holiday Florida 34691

516-***-****

Experience: Central Office Technician March 2010 – Present

Verizon New York, Inc.

Network Operations Center – Guarantees the integrity of the inside telephone equipment operating and provides sophisticated testing procedures for identifying faults in both inside and outside transport equipment. Reviewing and analyzing trouble reports. Troubleshooting circuits and central office equipment using a variety of simple and complex electronic test equipment (including software troubleshooting and debugging procedures). Locate trouble in all network elements. Perform preventive maintenance test procedures and interpret diagnostic data. Dispatch trouble teams to assist in assessing and resolving hardware and software issues. Assist field and tier2 engineers in analyzing major system faults to determine proper sequence of tasks. Preparing reports and maintaining records. Interface with customers and intra-company departments to ensure customer satisfaction.

Central Office Equipment Installer June 2005 – March 2010

Verizon New York Inc.

Installing, maintaining and reporting complex electronic switching equipment. Wire connections on electronic frames, distributing frames, terminals, computer systems and other essential network switching elements. Install Electrical power (AC/DC), involving switching and transmission equipment also maintaining electrical equipment such as; electrical generators, batteries, rectifiers, diesel and turbine motors, converters, inverters. Used light to heavy equipment, also used ladders and climbed poles. Worked in manholes, trenches buildings and tunnels. Worked with hot metal (wipes), small hand tools, and familiar with proper fiber cleaning techniques, fiber testing with optic meter, transmission analyzer, Dynatel, sidekick and various meters.

Central Office Technician September 1998 – June 2005

Bell Atlantic Corporation

Reviewing and analyzing trouble reports. Troubleshooting circuits and central office equipment using a variety of simple and complex electronic test equipment (including software troubleshooting and debugging procedures). Locate trouble in all network elements. Perform preventive maintenance test procedures and interpret diagnostic date. Dispatch trouble teams to assist in assessing and resolving hardware and software issues.

Cable Splicer/Field Technician June 1996 – September 1998

Nynex Corporation

Construction installation, maintenance and removal of equipment and repair underground and aerial cables. Cable maintenance, review and analyze complex schematic circuit diagrams. Troubleshoot repairs.

Education: Msgr McClancy High School - Graduated 1988

New York City Technical School

• Various courses including basic electricity

• PC troubleshooting and repair.

• Construction Blue print reading.

• Basics of internet protocols.

• IP routing

• Microsoft Office, Word, Excel

• VOIP and softswitch basics.

Verizon/Nynex/Bell Atlantic:

Additional Training

• Cable maintenance splicing training and pole climbing certified.

• Installation and repair certified.

• DOT certified

• Defensive Driving

• First Aid, CPR and AED, Fire Safety

• Central office equipment installation mastery.

Specialized Training: Network elements:

• Alcatel, Tellabs, Ciena, Cisco, Motorola, Fujitsu, Lucent, Nortel and Newbridge softswitch.

Other Experience: Tile Marble and Terrazzo

Responsible for installation of bathrooms and kitchens in

large scale construction.

Hobbies/Interest: Baseball Coach (Bellmore Little League. Bellmore PAL Soccer). Sports

References and letters of recommendation

• available upon Request.

Contact this candidate