Address Contact Information

*** ***** ***. * #6-763-***-****

Minneapolis, MN 55405 adri94@r.postjobfree.com

Education

Rasmussen College September 2009 - Current

Business Management Major Minneapolis, Minnesota

Work Experience

Server, The Cheesecake Factory, Minnetonka, Mn October 2017 – Current

Provided excellent customer service and responded to guests needs

Trained new servers

Shift lead

Performed server checkout and closing duties.

Cash handling skills

Leadership

Human Resource Supervisor, UPS, Maple Grove, Mn October 2019 – December 2021

Onboarding

Hiring employees

I-9 paperwork

HR functions

Customer Service, JcPenny, St. Louis Park, Mn October 2015 – September 2017

Optimized technician routes and schedules

Managed customer payables

Utilized corporate business systems to customer facing

Back office business processes

Serviced high volume accounts

Customer Service, Clearwater Travel Plaza, Clearwater, Mn June 2014 – September 2015

Provided concierge service for guests

Leadership of a highly flexible team

Customer Service/ Housekeeping, Hampton Inn and Suites, St. Cloud, Mn August 2013 – May 2014

Welcomed guests

Billing responsibilities

Cleaned rooms when needed

Trained new employees

Lead/Office Support, Steamways Restoration Specialists, Souix Falls, SD Feb 2011 – August 2013

Scheduled appointments and optimized technician routing

Provided high-touch customer service to those who have lost

Followed up with customers on restoration outcomes to assure satisfaction

Leadership Experience and Skills

Dynamic leadership, teamwork and collaboration, detail oriented, adaptability, commercial awareness, mentoring and developing, critical and analytical thinking, planning and organizing, time management, communication, conflict resolution, goal oriented, business development

References Upon Request