Erin MCGRAW

Sarasota, FL adri8z@r.postjobfree.com 732-***-****

Work Experience

Real Estate Sales Support Associate

Coldwell Banker Residential Real Estate - Longboat Key, FL September 2021 to Present

Workflow priorities including organizing agent classes check processing, red flag documents, checklists, buyer sales tasks. Review Transactions and audit for missing required documentation, as Liaison for Realtor Staff and corporate employees. Assist agents with deal entry and payments received. Social Media and Marketing assistance and copy edits, to include placement of elements and CSS on website and printed marketing materials

Office upkeep daily for maintenance, office equipment maintenance, and staff needs Follow up on delinquent deals. Daily communications via email with processing team, consistent agent onboarding. Train and assist new agents for Agent Onboarding process and CB Desk resource platform for branch staff, and support groups throughout the company for programs, classes’ resources

Marketing agent tools, Accounts creation. Assistance with mailer and Dot loop documents management. Vendor accounts invoice management. Schedule orientations and follow up meetings Train agents on company systems for deal tracking, payroll, HR needs, CRM, marketing, social media, listing portals. Recruitment assistance when needed and Monthly distribution of class calendar. Billing payments and invoices

Window display placement for new listings, including replacement to keep current with active listings, assist in maintenance and placement of new listings on the board.

Agent communications on related agent needs generate mail lists as needed for marketing. Request ticket support for agents and onsite maintenance when needed Sales Meetings preparation for PowerPoint, supplies, food, and assistance in event planning as needed for social events Business Development Associate

Manual Physical Therapy & Concierge Services - Bradenton, FL December 2020 to June 2021

Front office management and point of contact on all communications, demonstrating proficiency with IT support, telecommunications equipment, computers, and general basic office equipment. Assist in accounting, invoicing, billing and business development. Implement new projects and strategies, and maintain productivity while performing well under pressure. Excellent verbal and written communication skills, in business sales efforts and greeting visitors. Responsible for client care, and maintaining a positive, safe environment effectively, and working with a diversity of individuals at all organizational levels.

Keep an organized, clean environment and assist the owner with business development and operations. Effectively complete daily, weekly, monthly tasks within demanding timeframes. Complete administrative documentation in CRM, Google suite, MS Word, Excel, PowerPoint, and Outlook. Attentive to patient concerns, anticipate needs as required and ability to multitask. Project Coordinator, Employee Engagement

GP Strategies - Township of Hamilton, NJ August 2019 to May 2020 Experience in adapting to constantly changing situations. High level of professionalism and ability to maintain strict confidentiality. Meeting preparation and planning for multiple parties. Capable of managing multiple priorities simultaneously. Proven ability to handle multiple projects and meet deadlines. Client Project Management, Client Survey Set-up and implementation, Project lifecycle planning, Virtual Programs, Online Questionnaires, Corporate Identity and Culture Programs, Client Career Training, Employee Engagement Practice, Sales Strategies, Office Team Workshops, Email campaigns, Corporate Website Design and Administration. Office Administrator / Project Coordinator, Security Services ISS, Inc. Eatontown, NJ June 2018 to April 2019

Office Manager, Office Administrator, Assistant Project Management, Insurance and Sales Contracts and Documentation, RFP and Bid preparation, Infrastructure design within project management and network planning, Purchasing Assistant, HR Assistant, Inventory Support, Job Creation, Employee Support, Service Support, Procurement Support. Project and Contract Work Experience

Sales Coordinator

Health Group Purchasing, Independent Pharmacy Alliance - Cranbury, NJ October 2016 to May 2017

Sales Coordinator, Membership Development, CRM Reporting, Program Optimization Options, Retail Support, Retail Buying Assistance, Financial Reporting, Rebate Distribution, Sales Analysis, Information Technology Assistant, Service Support, Procurement Support.

US Sales CRM Coordinator, Data Services

Computer Data Source, Inc. - Eatontown, NJ

April 2015 to February 2016

US Sales Performance Management for Telecom Sales, CRM management, CRM training, CRM assisted customization, Sales Administration (sales contracts, proposals, pricing, and service documents), Sales Personnel Management, and Sales Performance Objectives Facilitation, CRM database functionality and User Design, User Testing, Contracts Administration, Conflict Resolution, and Client and Employee Communications, Shipping Assistant, Finance Assistant, Operations Assistant, Office Assistant, HR Assistant, Contract Fulfillment, Roll-out and schedules for implementation, Project Coordination, Workflow and service implementation for logistics, ops, and solutions departments, CRM Data Scrub, US Sales Pipeline Point Of Contact / Client Communication, Compliance Assistant, Customer Satisfaction, E mail and Marketing Campaigns. Network Infrastructure and Software Implementation / SDLC Software Deployment.

CRM DATABASE ADMINISTRATOR

Mission1st - Princeton, NJ

May 2014 to November 2014

Data migration from desktop to cloud environment, customization and design to functionality. Coordinating Salesforce Merge and customization. CRM admin, CRM data scrubbing and reporting, data transfer, and data management. Data and Team Projects management for Business Development, (BD) team user functionality, contacts management and data management SharePoint CRM Office 365. Assist BD team, CRM updates via GovWin and FedBizOpps. Develop and provide training, assistance for BD Team and existing CRM users. Assist with drafting, populating pre-qualification questionnaires and responses to Requests for Information (RFIs), Sources Sought, and bid packages for government contracts and projects for bid. Format, update, and maintain all system functions are working properly for use, translating Team needs into requirements for the IT team. Education

Bachelor's degree in Humanities

High school diploma or GED

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