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Customer Service Warehouse Associate

Location:
Tampa, FL
Posted:
June 26, 2022

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Resume:

Latrice Stewart

Tampa, FL *****

adri60@r.postjobfree.com

+1-813-***-****

Authorized to work in the US for any employer

Work Experience

Retail Associate

DD'S DISCOUNT RETAIL STORE - Tampa, FL

October 2021 to Present

• Received, sort, organized, and process receiving truck.

• Stock, organized, and place merchandise on sales floor

• Trained new associates

• Fitting room associate

• Employee of the month for the month of March 2022

• Process markdown and clearance items

Fullfillment Associate/ General Merchandiser

Target - Tampa, FL

October 2019 to July 2021

• Get customer's orders ready for order pick up's and drive up's Use PDA device to pick (scan) items and merchandise for customers online orders Prep, pack and sort customer's packages Load packages onto UPS Truck Pull items from the stockroom to place on the salesfloor Assists customer's with price checks, sales, finding items

• Process return and damaged items and merchandise

• Unload and process food delivery truck

• Count inventory on sales floor and in stockroom

• Restock shelves

• Make sales planners

• Trained new employees

• Clean up spills using the appropriate equipment's and procedure

• Look out for hazards to prevent an injury to a customer or a co-worker ( spills, trash on sales floor) Receiving and Fulfillment Associate

Macy's - Tampa, FL

November 2018 to October 2019

• Pick and packed customers items from online orders (gift wrap, store sends) and get them ready for UPS pickup

• Unload trucks using convey belts and systems and place items or merchandise on proper racks and shelves (ex men, kids, women, active wear)

• Cross trained

• process penny stock and damages (penny stock are items or merchandise that are not selling at our store so we ship them out to other stores that will sell them better, damages are items that are damages due to being torn, worn, and or have stains on them and are shipped back to the warehouse

• Sensor items and merchandise that needs to be sensor by following the tagging procedure and guidelines ( ex- all items over $200 gets cable cord, all active wear gets tagged using Hawkeye tag) Prep Cook

Aramark - Tampa, FL

March 2018 to November 2018

• Food runner

• Food preparer

• Catering parties, banquets, and events

• Stock inventory and merchandise

• Sanitize work area

• Record waste

Cashier

Walmart - Tampa, FL

October 2017 to November 2017

• Identify shrinks and damages of merchandise

• Operates cash register and related tools

• Help customers with decisions purchases

• Help customers locate products and merchandise

• Provide customer service to customers

• Maintain a clean front end area

• Count inventory

• Restock shelves

• Opened and closed store

• Resolved customer complaints

Cook

Deleware North - Tampa, FL

September 2016 to August 2017

• Operates fryers and grillers (clean them, change oil)

• Prep ingredients as needed

• Check temperatures of food and cook them to their appropriate temperatures

• Check quality of products and produced (smell, appearance, texture, taste)

• Rotate products to used first then used last

• Make adjustments to orders to better accommodate a customer

• Restock produce and products

• Set up work stations with the proper cooking equipment's and utensils

• Keep a clean and sanitized work area at all times

• Properly store leftover or unused products and produce

• Record waste

• Count inventory

• Basic kitchen serving duties

Customer Service Associate

HMSHost - Tampa, FL

April 2014 to September 2016

• Provide excellent customer service to customer (engage in conversation, resolves any problems or complaints a customer may have)

• Kept customers up to date about our services and products (promoting)

• Answers, make and received telephone calls

• Trained new employees to become efficient team members

• Process customer transactions using appropriate procedures for different payment types and items sold (cash register and related tools)

• Meet front-end performance goals

• Upselling

• Organizing and arranging merchandise/supplies

Education

Associate in Science

Saint Petersburg College - Saint Petersburg, FL

January 2017 to May 2018

High school diploma

Chamberlain High School Tampa - Tampa, FL

August 2009 to May 2013

Skills

• Food Prep

• Food Service

• Kitchen Staff

• Shipping

• Packing

• Warehouse Associate

• Upselling

• Merchandising

• Microsoft Word (10+ years)

• Adobe XD (2 years)

• Canva (1 year)

• Google Docs (1 year)

• Microsoft Excel (10+ years)

• Cashiering (6 years)

• Customer Service (8 years)



Contact this candidate