Cbse Restaurant Team
Resume:
MOHIT SAINI Email: - *****.********@*****.***
M - +243*********
WhatsApp - +918*********, +918*********
CAREER OBJECTIVE
A Management position in the Service or Retail Industry. To focus all my efforts on the organization’s development by setting and achieving one extraordinary goal with the ability I have gained through my experiences.
Work Experience:
Grouppe Jambo, D R Congo, Africa
May’22 – Present
Position: Bakery, Take-Away & Butchery Head
NARANG EYE INSTITUTE AN ASG ENTERPRICE, Model Town, Delhi Jun’2021-Apr’22
Position: Senior Executive
Burger KING, Seychelles, Africa, Jun’2017 to Dec’2020 Mahe International Airport, Seychelles franchise owned by Minor Food Seychelles Limited, working as a Store Handler from June 2017-Dec’2020 it was Departure Store with Dine in & Take away restaurant. Working with a team of 9 crew Members, 2 Manager In charge, 1 RGM. Total sales 100000$ o f a month.
Position: Store Handler
Taking care of the Restaurant Team Training
Developing and implementing procedures, control systems for maintaining quality standards.
Leading efforts for streamlining processes and generating cost savings in operations.
Implementing sales promotional strategies to increase the sales volume and achieving maximum customer satisfaction.
Staffing and scheduling of employees on time schedule chart.
Making the staff follow design standard and procedures
Maintaining and checking of all facilities and equipment physically and seeing that they are maintained at proper standards through proper preventive maintenance.
Organization of F&B Operations in shift and responsible for all food service, preparation and Controlling all other functional areas of the restaurant.
Extending high-standard services to customers and conducting trainings for standard operating procedures for restaurant employees.
Business Development
Conceptualizing and implementing sales and marketing plans in tune with the macro business plans, thereby achieving profitability.
Client Servicing
Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly.
Delivering high-value services to upscale clients for exalting their satisfaction levels. Supply Chain Management
Interfacing with vendors for all requisitions, re-stocking and inventory according to set standards.
Handling the procurement of necessary equipment for the various department.
Burger King Huda, Gurgaon, India May’16 – May’17 Position: Restaurant Shift Manager
KEY FUNCTIONAL STRENGTHS
Operations
Opening and establishing the new equity stores in Delhi market.
To implement service brand standard.
Accountable for providing customer delight through impeccable service.
Continuously improve and innovate upon product and services to achieve a larger market share and retain regular guest of the restaurant.
Management of store, maintaining & improving current standards & quality, making reports, team management, stock, cash, and inventory & logistics management, allocating responsibilities
Ensure profitability of operations and supervise all aspects of Management including planning, implementation and monitoring to ensure compliance with high standards.
Coordinating with operating staff for upkeep of the property.
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
Client Servicing
Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.
Ensuring maximum customer satisfaction by closely interacting with in-house and potential guests to understand their requirements and customizing the product and services accordingly.
Delivering high-value services to upscale clients for exalting their satisfaction levels. Supply Chain Management
Effective inventory planning for raw materials and spares, based on business requirements and utilization forecasts.
KFC Kamla Nagar, Delhi India May’13 – Apr’16
Position: Restaurant Shift Manager
Opening and establishing the new equity stores in Delhi market.
To implement service brand standard.
Accountable for providing customer delight through impeccable service.
Continuously improve and innovate upon product and services to achieves a larger market share and retain regular guest of the restaurant.
Management of store, maintaining & improving current standards & quality, making reports, team management, stock, cash, and inventory & logistics management, allocating responsibilities.
Effectively manage a Yum-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team.
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program.
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.
Champions recognition and motivation efforts.
McDonalds Chandni Chowk, Delhi India June’11 – May12 Position: Team Leader
I was initially responsible for Customer Service
Later shifted to Team Leader and was responsible for controlling the wastage and discard and focus on the Product Quality for the store.
Training - food and beverage operations of fast-food outlet which had Cash, Kitchen and the Floor.
My job involved management of time and manpower with an emphasis on training on service and guest’s preferences.
I aggressively modulated, training and tested the marketing and service procedures for the restaurant.
Handling the Inventory of the store which includes Daily, Weekly & Monthly.
Ensure the 100% Product Quality to be served to the customer by using the tool called DPSC
(Daily Product Safety Checklist)
SCHOLASTICS: -
2008 10th from CBSE
2011 12th from CBSE
2014 Graduation from Delhi University in B.A. ARTs. 2021 MBA in Operation Management from Jaipur National University {JNU}
Professional Qualifications: -
* Completed Food Handler SERV Safe Food Safety Online Course from National Restaurant Association.
* Completed Basic Computer and MS Excel Course from MG University Delhi in 2013.
* Completed Tally 9.0 from MG University Delhi in 2013.
* Office Management Systems: Micros-Fidelio and Aloha.
Personal Details: -
Date of Birth : 29th December, 1990
Permanent Address : 4565 Roshan Ara Road, Near Kamla Nagar, Delhi-110007 Fathers Name : Lt. Sh. Prem Chand Saini
Marital Status : Married.
Nationality : Indian.
Hobbies : Playing Cricket and Chess
Languages Known : Hindi & English
Date: - (Mohit Saini)
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