Customer Service Security Officer

CHAMBERLAIN A. ANYIM

***** ******* **** ***** **********, MD 20874

Phone: 240-***-****

Email: ********@*****.***

CAREER OBJECTIVE

To apply my skills and experiences in providing excellent customer service as responsive Security Officer - Lifting, Surveillance Skills, Deals with Uncertainty, Judgment, Objectivity, Dependability, Emotional Control, Integrity, Safety Management, Professionalism, Reporting Skills

SUMMARY OF QUALIFICATIONS

Exceptional ability to manage multiple demands simultaneously.

Highly motivated with dedication and professionalism.

Adaptable and flexible to changing work environments.

Excellent problem-assessment and problem solving-skills.

Outstanding customer service and communication skills

Dependable individual with a strong work ethic.

Strong leadership and managerial skills.

Ability to lead a team

PROFESSIONAL BACKGROUND

Asbury Methodist Village

Gaithersburg, Maryland May 2016 - Present

Security Officer

Position Duties

Maintain a safe and secure environment for patients, personnel, and visitors by patrolling and monitoring the premises.

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Obtains help by sounding alarms.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Controls traffic by directing drivers.

Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Maintains environment by monitoring and setting building and equipment controls.

Maintains organization's stability and reputation by complying with all safety requirements.

Montgomery County Public Schools

Rockville, Maryland Nov. 2013 - Present

Bus Attendant

Position Duties

Provides support within the Department of Transportation with specific responsibilities for assisting Special Needs students traveling to and from school.

Ensure the safety and sanitation of the vehicle

Ensure students enter and exit the bus safely

Reports observations and incidents to management as needed

Attend regular safety meetings COMAR Certified

Sam’s Club

Gaithersburg Maryland Jun 2013 – Present

Associate

Position Duties

Provide outstanding customer service skills in order to enhance the customer shopping experience.

Greet customers and determine their needs and wants

Answer customer inquiries and concerns

Merchandise displays and stocking

Cardinal Security Services Limited

Lagos, Nigeria Jan 2000- Mar 2013

Security Coordinator

Position Duties

Overall responsibility includes maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.

Maintained daily patrol assignments for the entire security staff.

Installed and maintained security equipment.

Managed security control room that oversaw the entire campus.

Investigated high level incident reports.

Performed regular safety inspections.

SPECIAL SKILLS

Operating Systems: All Windows programs

Microsoft Office: Excel, Word, and PowerPoint

EDUCATION/ CARERR RELATED TRAINING

High School Diploma

First Aide certified by American Red Cross

CPR certified by American Red Cross

Security Management training provided by Nigeria Police Force

PROFESSIONAL REFERENCES

Available upon request.

Contact this candidate